Question 1

Which of the following attributes is most important in allowing a manager to be effective and successful?

Accepted Answer

A)  strong financial skills 
B)  high level of intelligence 
C)  effective interpersonal skills 
D)  superior technical ability 
E)  high individual achievement 
A)  strong financial skills 
B)  high level of intelligence 
C)  effective interpersonal skills 
D)  superior technical ability 
E)  high individual achievement C

Question 2

If a designer creates a new product, but is unable to describe how she created it, the designer is said to have:

Accepted Answer

A)  Implicit knowledge 
B)  Intacit knowledge 
C)  Tacit knowledge 
D)  Internal knowledge 
E)  External knowledge 
A)  Implicit knowledge 
B)  Intacit knowledge 
C)  Tacit knowledge 
D)  Internal knowledge 
E)  External knowledge C

Question 3

___________constantly seek to identify situations in which responsibility can be delegated.

Accepted Answer

A)  High-involvement managers 
B)  Senior level managers 
C)  Upper level managers 
D)  Associates 
E)  Middle level and upper level managers 
A)  High-involvement managers 
B)  Senior level managers 
C)  Upper level managers 
D)  Associates 
E)  Middle level and upper level managers A

Question 4

Effective lower-level managers spend a great deal of their time coaching the firm's associates/workers.

Accepted Answer

A) True 
 B)False

Question 5

Training and mentoring programs assist in developing human capital rareness.

Accepted Answer

A) True 
 B)False

Question 6

______ between managers and associates is crucial to high-involvement management.

Accepted Answer

The answer of ______ between managers and associates is crucial...

Question 7

To help lower level managers increase their effectiveness, it is most important that middle level managers provide them with:

Accepted Answer

A)  direct supervision when completing new tasks. 
B)  information about the abilities and needs of associates. 
C)  guidance in solving work-related problems. 
D)  information about their role and the organization's strategy. 
E)  daily feedback on their performance. 
A)  direct supervision when completing new tasks. 
B)  information about the abilities and needs of associates. 
C)  guidance in solving work-related problems. 
D)  information about their role and the organization's strategy. 
E)  daily feedback on their performance.

Question 8

Factories and equipment are examples of ____________ resources.

Accepted Answer

The answer of Factories and equipment are examples of ____________...

Question 9

An organization's critical intangible resource is its human capital.

Accepted Answer

A) True 
 B)False

Question 10

Exercising strategic leadership is a function of focus and behavior.

Accepted Answer

A) True 
 B)False

Question 11

Human capital is the sum of the skills, knowledge, and general attributes of the people in an organization.

Accepted Answer

A) True 
 B)False

Question 12

Employees who are self-aware, possess good social skills and display empathy are said to have ______________.

Accepted Answer

Emotional

Question 13

The strategic approach to organizational behavior involves knowledge and application of how ____________ factors influence the behavior and value of an organization's people.

Accepted Answer

A)  individual 
B)  interpersonal 
C)  organizational 
D)  individual and interpersonal 
E)  all of the above are correct 
A)  individual 
B)  interpersonal 
C)  organizational 
D)  individual and interpersonal 
E)  all of the above are correct

Question 14

The reputation of an organization and trust between managers are intangible resources in an organization.

Accepted Answer

A) True 
 B)False

Question 15

Human capital includes basic values, beliefs and attitudes.

Accepted Answer

A) True 
 B)False

Question 16

The strategic approach to organizational behavior is more applicable to business organizations than to public sector and not-for-profit organizations.

Accepted Answer

A) True 
 B)False

Question 17

When delivering the strategic initiatives to lower-level managers, skills in communicating, motivating, understanding values, and managing stress are among the most important for senior managers.

Accepted Answer

A) True 
 B)False

Question 18

Equipment and inventory are examples of intangible resources.

Accepted Answer

A) True 
 B)False

Question 19

Managers cannot gain a sufficient understanding of how to leverage human capabilities from _______________ alone.

Accepted Answer

The answer of Managers cannot gain a sufficient understanding of...

Question 20

An employee's lack of fit with the organizational culture of an organization was found to cause employees dissatisfaction and lower commitment to their jobs.

Accepted Answer

A) True 
 B)False

Which of the following attributes is most important in allowing a manager to be effective and successful?

If a designer creates a new product, but is unable to describe how she created it, the designer is said to have:

___________constantly seek to identify situations in which responsibility can be delegated.

Effective lower-level managers spend a great deal of their time coaching the firm's associates/workers.

Training and mentoring programs assist in developing human capital rareness.

______ between managers and associates is crucial to high-involvement management.

To help lower level managers increase their effectiveness, it is most important that middle level managers provide them with:

Factories and equipment are examples of ____________ resources.

An organization's critical intangible resource is its human capital.

Exercising strategic leadership is a function of focus and behavior.

Human capital is the sum of the skills, knowledge, and general attributes of the people in an organization.

Employees who are self-aware, possess good social skills and display empathy are said to have ______________.

The strategic approach to organizational behavior involves knowledge and application of how ____________ factors influence the behavior and value of an organization's people.

The reputation of an organization and trust between managers are intangible resources in an organization.

Human capital includes basic values, beliefs and attitudes.

The strategic approach to organizational behavior is more applicable to business organizations than to public sector and not-for-profit organizations.

When delivering the strategic initiatives to lower-level managers, skills in communicating, motivating, understanding values, and managing stress are among the most important for senior managers.

Equipment and inventory are examples of intangible resources.

Managers cannot gain a sufficient understanding of how to leverage human capabilities from _______________ alone.

An employee's lack of fit with the organizational culture of an organization was found to cause employees dissatisfaction and lower commitment to their jobs.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters

Exam 1: A Strategic Approach to Organizational Behavior

Which of the following attributes is most important in allowing a manager to be effective and successful?

If a designer creates a new product, but is unable to describe how she created it, the designer is said to have:

___________constantly seek to identify situations in which responsibility can be delegated.

Effective lower-level managers spend a great deal of their time coaching the firm's associates/workers.

Training and mentoring programs assist in developing human capital rareness.

______ between managers and associates is crucial to high-involvement management.

To help lower level managers increase their effectiveness, it is most important that middle level managers provide them with:

Factories and equipment are examples of ____________ resources.

An organization's critical intangible resource is its human capital.

Exercising strategic leadership is a function of focus and behavior.

Human capital is the sum of the skills, knowledge, and general attributes of the people in an organization.

Employees who are self-aware, possess good social skills and display empathy are said to have ______________.

The strategic approach to organizational behavior involves knowledge and application of how ____________ factors influence the behavior and value of an organization's people.

The reputation of an organization and trust between managers are intangible resources in an organization.

Human capital includes basic values, beliefs and attitudes.

The strategic approach to organizational behavior is more applicable to business organizations than to public sector and not-for-profit organizations.

When delivering the strategic initiatives to lower-level managers, skills in communicating, motivating, understanding values, and managing stress are among the most important for senior managers.

Equipment and inventory are examples of intangible resources.

Managers cannot gain a sufficient understanding of how to leverage human capabilities from _______________ alone.

An employee's lack of fit with the organizational culture of an organization was found to cause employees dissatisfaction and lower commitment to their jobs.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters