Question 1

Change leaders should be sensitive to the potential for the DADA
Syndrome.

Accepted Answer

A) True 
 B)False  True

Question 2

Identify each of the three phases in the change process as defined by Lewin, and provide an example of an activity related to each stage.

Accepted Answer

The three phases in Lewin's change process are unfreezing, transforming, and refreezing. There are three activities associated with each phase-student answers will vary. During the unfreezing phase, leaders need to provide a rationale for the change. During the transforming stage, change leaders must remove potential constraints. During the refreezing stage, change leaders must ensure that new hiring, promotion, and other support activities are designed to satisfy the new demands.

Question 3

Lack of self-efficacy is associated with low tolerance for change.

Accepted Answer

A) True 
 B)False  True

Question 4

In Lewin's model, the implementation of evaluation and reward systems occurs during the _________ phase.

Accepted Answer

The answer of In Lewin's model, the implementation of evaluation...

Question 5

Change leaders must understand the _______syndrome

Accepted Answer

A)  DADA 
B)  DASD 
C)  DAPA 
D)  BADA 
E)  ADDA 
A)  DADA 
B)  DASD 
C)  DAPA 
D)  BADA 
E)  ADDA

Question 6

Polaroid Corporation at one time was one of the top 50 corporations in the United States. The company ultimately failed because:

Accepted Answer

A)  it did not keep pace with changes in technology. 
B)  its managers were too slow in perceiving the need for change. 
C)  it was not able to change quickly enough to remain competitive. 
D)  its competitors took advantage of changes in the market. 
E)  all of the above. 
A)  it did not keep pace with changes in technology. 
B)  its managers were too slow in perceiving the need for change. 
C)  it was not able to change quickly enough to remain competitive. 
D)  its competitors took advantage of changes in the market. 
E)  all of the above.

Question 7

The basic OD model uses a medical approach.

Accepted Answer

A) True 
 B)False

Question 8

When using a top-down style, change leaders design the change
and plan its implementation with a lot of participation from those
below them in the hierarchy.

Accepted Answer

A) True 
 B)False

Question 9

Senior management should initiate a slower speed of change when:

Accepted Answer

A)  The type of change needed is very simple. 
B)  The resources required by the change are readily available. 
C)  There is likely to be a great deal of resistance to change. 
D)  Competitors are taking advantage of weaknesses in the organization. 
E)  Associates and managers have the knowledge and skills required for change. 
A)  The type of change needed is very simple. 
B)  The resources required by the change are readily available. 
C)  There is likely to be a great deal of resistance to change. 
D)  Competitors are taking advantage of weaknesses in the organization. 
E)  Associates and managers have the knowledge and skills required for change.

Question 10

If the change is urgent, a participatory approach should not be used.

Accepted Answer

A) True 
 B)False

Question 11

The development and implementation of effective organizational strategies is dependent upon the organization's ability to effectively manage change.

Accepted Answer

A) True 
 B)False

Question 12

In current organizations, job enrichment might involve assigning _______ 	responsibilities related to interdependent tasks.

Accepted Answer

The answer of In current organizations, job enrichment might involve...

Question 13

During the ________________ step in organization development, interventions are evaluated to determine if objectives have been met.

Accepted Answer

The answer of During the ________________ step in organization development,...

Question 14

Refreezing involves ten interrelated activities.

Accepted Answer

A) True 
 B)False

Question 15

Planned change that is evolutionary tends to happen in a short period of time.

Accepted Answer

A) True 
 B)False

Question 16

College students Jeff and Bill have an idea for a service business. They develop their idea, determine start-up costs, and approach their parents for a small loan. Their business is in which life-cycle stage?

Accepted Answer

A)  entrepreneurial 
B)  collectivity 
C)  formalization and control 
D)  elaboration 
E)  none of the above 
A)  entrepreneurial 
B)  collectivity 
C)  formalization and control 
D)  elaboration 
E)  none of the above

Question 17

_________involves efforts to block the introduction of new ways of
doing things.

Accepted Answer

Resistance

Question 18

Organizational leaders encounter associate resistance to change when they attempt to improve organizational performance by using job enlargement to redesign a job. Leaders can best alleviate the resistance by:

Accepted Answer

A)  using rich communication to explain what will be involved in the changes. 
B)  asking associates to openly discuss their feelings about the changes. 
C)  adopting a coercive style and insisting that associates accept changes or leave the organization. 
D)  assuring associates that they are capable of handling their new job responsibilities. 
E)  assigning team leaders to monitor compliance among associates. 
A)  using rich communication to explain what will be involved in the changes. 
B)  asking associates to openly discuss their feelings about the changes. 
C)  adopting a coercive style and insisting that associates accept changes or leave the organization. 
D)  assuring associates that they are capable of handling their new job responsibilities. 
E)  assigning team leaders to monitor compliance among associates.

Question 19

Research has shown that a lack of _________ is associated with a low tolerance for change.

Accepted Answer

The answer of Research has shown that a lack of...

Question 20

Define the DADA process and how a manager might effectively
deal with an individual going through this process.

Accepted Answer

This syndrome is a s

Change leaders should be sensitive to the potential for the DADA Syndrome.

Identify each of the three phases in the change process as defined by Lewin, and provide an example of an activity related to each stage.

Lack of self-efficacy is associated with low tolerance for change.

In Lewin's model, the implementation of evaluation and reward systems occurs during the _________ phase.

Change leaders must understand the _______syndrome

Polaroid Corporation at one time was one of the top 50 corporations in the United States. The company ultimately failed because:

The basic OD model uses a medical approach.

When using a top-down style, change leaders design the change and plan its implementation with a lot of participation from those below them in the hierarchy.

Senior management should initiate a slower speed of change when:

If the change is urgent, a participatory approach should not be used.

The development and implementation of effective organizational strategies is dependent upon the organization's ability to effectively manage change.

In current organizations, job enrichment might involve assigning _______ responsibilities related to interdependent tasks.

During the ________________ step in organization development, interventions are evaluated to determine if objectives have been met.

Refreezing involves ten interrelated activities.

Planned change that is evolutionary tends to happen in a short period of time.

College students Jeff and Bill have an idea for a service business. They develop their idea, determine start-up costs, and approach their parents for a small loan. Their business is in which life-cycle stage?

_________involves efforts to block the introduction of new ways of doing things.

Organizational leaders encounter associate resistance to change when they attempt to improve organizational performance by using job enlargement to redesign a job. Leaders can best alleviate the resistance by:

Research has shown that a lack of _________ is associated with a low tolerance for change.

Define the DADA process and how a manager might effectively deal with an individual going through this process.

A Strategic Approach to Organizational Behavior

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Filters

Exam 14: Organizational Change and Development

Change leaders should be sensitive to the potential for the DADA Syndrome.

Identify each of the three phases in the change process as defined by Lewin, and provide an example of an activity related to each stage.

Lack of self-efficacy is associated with low tolerance for change.

In Lewin's model, the implementation of evaluation and reward systems occurs during the _________ phase.

Change leaders must understand the _______syndrome

Polaroid Corporation at one time was one of the top 50 corporations in the United States. The company ultimately failed because:

The basic OD model uses a medical approach.

When using a top-down style, change leaders design the change and plan its implementation with a lot of participation from those below them in the hierarchy.

Senior management should initiate a slower speed of change when:

If the change is urgent, a participatory approach should not be used.

The development and implementation of effective organizational strategies is dependent upon the organization's ability to effectively manage change.

In current organizations, job enrichment might involve assigning _______ responsibilities related to interdependent tasks.

During the ________________ step in organization development, interventions are evaluated to determine if objectives have been met.

Refreezing involves ten interrelated activities.

Planned change that is evolutionary tends to happen in a short period of time.

College students Jeff and Bill have an idea for a service business. They develop their idea, determine start-up costs, and approach their parents for a small loan. Their business is in which life-cycle stage?

_________involves efforts to block the introduction of new ways of doing things.

Organizational leaders encounter associate resistance to change when they attempt to improve organizational performance by using job enlargement to redesign a job. Leaders can best alleviate the resistance by:

Research has shown that a lack of _________ is associated with a low tolerance for change.

Define the DADA process and how a manager might effectively deal with an individual going through this process.

A Strategic Approach to Organizational Behavior

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Filters