Question 1

Explain the ways an individual can be successful in increasing his or her personal power.

Accepted Answer

To increase personal power, a manager sh

Question 2

The level of activity established to serve as a model for evaluating organizational performance is a(n) ________.

Accepted Answer

A)  symptom 
B)  problem 
C)  standard 
D)  correction 
E)  incentive 
A)  symptom 
B)  problem 
C)  standard 
D)  correction 
E)  incentive

Question 3

What are the challenges faced by executives in managing the IS workforce?

Accepted Answer

In recent years, executives have faced d

Question 4

Operational control decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them.

Accepted Answer

A) True 
 B)False

Question 5

Irvine White's work primarily involves supervising the production in one of the factories of TM Corp, a large manufacturing and retail company. Which of the following information is most likely to be relevant for Irvine?

Accepted Answer

A)  trend forecasts for the industry 
B)  exception reports of operating results of his company 
C)  detailed reports of problems in his factory 
D)  environmental data for the company's business 
E)  decisions on strategic plans for his organization 
A)  trend forecasts for the industry 
B)  exception reports of operating results of his company 
C)  detailed reports of problems in his factory 
D)  environmental data for the company's business 
E)  decisions on strategic plans for his organization

Question 6

A ________ is a sign that a problem exists.

Accepted Answer

A)  standard 
B)  symptom 
C)  yardstick 
D)  correction 
E)  benchmark 
A)  standard 
B)  symptom 
C)  yardstick 
D)  correction 
E)  benchmark

Question 7

Which of the following is the best example of raw data?

Accepted Answer

A)  the return on investment on an advertising campaign 
B)  a projection of future product demand 
C)  the organizational budget for the next quarter 
D)  a forecast of market trends 
E)  the attendance register in a factory 
A)  the return on investment on an advertising campaign 
B)  a projection of future product demand 
C)  the organizational budget for the next quarter 
D)  a forecast of market trends 
E)  the attendance register in a factory

Question 8

Michael is line manager at a production facility. He runs daily checks to ensure that his team of workers is performing well. Today he discovers that his team has produced only 110 units, while they are expected to have a daily output of at least 150 units. This shortfall is particularly puzzling because his team had consistently been producing an average of 155 units everyday over the last month. Which of the following figures represents the standard for performance for this team?

Accepted Answer

A)  155 units 
B)  150 units 
C)  110 units 
D)  40 units 
E)  5 units 
A)  155 units 
B)  150 units 
C)  110 units 
D)  40 units 
E)  5 units

Question 9

Immediately after Randor Leather awarded a long-term contract for supply of raw materials, its Operations Manager gets information from a vendor about a much cheaper source of raw material. This information is likely to be of little use to the business because it is not ________.

Accepted Answer

A)  appropriate 
B)  of good quality 
C)  timely 
D)  in sufficient quantity 
E)  wide in scope 
A)  appropriate 
B)  of good quality 
C)  timely 
D)  in sufficient quantity 
E)  wide in scope

Question 10

In order to increase his personal power, a manager should ________.

Accepted Answer

A)  try to move up the organizational hierarchy 
B)  demonstrate a high level of expertise 
C)  downplay his authority over organizational resources 
D)  minimize subordinates' perception that they are dependent on him or her 
E)  focus on enhancing his position power 
A)  try to move up the organizational hierarchy 
B)  demonstrate a high level of expertise 
C)  downplay his authority over organizational resources 
D)  minimize subordinates' perception that they are dependent on him or her 
E)  focus on enhancing his position power

Question 11

Appropriate information for one manager within an organization is usually also appropriate for another.

Accepted Answer

A) True 
 B)False

Question 12

If a company's employees consider an IS easy to use, that IS would be labeled a high-quality IS.

Accepted Answer

A) True 
 B)False

Question 13

Information required for decisions related to operational control should ________.

Accepted Answer

A)  emphasize the future 
B)  be highly accurate 
C)  come largely from external sources 
D)  primarily contain historical data 
E)  provide an aggregate without going into the details 
A)  emphasize the future 
B)  be highly accurate 
C)  come largely from external sources 
D)  primarily contain historical data 
E)  provide an aggregate without going into the details

Question 14

Which of the following information would be most appropriate for the middle management of a large corporation?

Accepted Answer

A)  environmental data and trends 
B)  summaries and exception reports of operating results 
C)  summary reports of transactions 
D)  detailed reports of problems 
E)  forecasts 
A)  environmental data and trends 
B)  summaries and exception reports of operating results 
C)  summary reports of transactions 
D)  detailed reports of problems 
E)  forecasts

Question 15

Information required for decisions related to operational control should ________.

Accepted Answer

A)  emphasize the future 
B)  be well defined and narrow 
C)  come largely from external sources 
D)  primarily contain historical data 
E)  provide an aggregate without going into the details 
A)  emphasize the future 
B)  be well defined and narrow 
C)  come largely from external sources 
D)  primarily contain historical data 
E)  provide an aggregate without going into the details

Question 16

Which of the following is a way in which a manager can develop a sense of identification with subordinates?

Accepted Answer

A)  by moving up the organizational hierarchy 
B)  by enhancing his position power 
C)  by creating a perception that subordinates are dependent on the manager 
D)  by demonstrating his control over organizational resources 
E)  by espousing goals, values, and ideals commonly held by his subordinates 
A)  by moving up the organizational hierarchy 
B)  by enhancing his position power 
C)  by creating a perception that subordinates are dependent on the manager 
D)  by demonstrating his control over organizational resources 
E)  by espousing goals, values, and ideals commonly held by his subordinates

Question 17

The CEO of Pegasus Inc. wants to know the ROI on a recent promotional drive to develop the marketing strategy for next year. The Marketing Manager sends him a detailed report on the all the personnel in his department and the salaries and bonuses paid to them over the past year. This information is likely to be useless to the Operations manager because it is not ________.

Accepted Answer

A)  appropriate 
B)  timely 
C)  voluminous 
D)  real 
E)  expensive 
A)  appropriate 
B)  timely 
C)  voluminous 
D)  real 
E)  expensive

Question 18

Which of the following is the first step in operating an IS properly?

Accepted Answer

A)  transmitting data 
B)  determining appropriate data 
C)  using the information 
D)  determining information needs 
E)  gathering appropriate data 
A)  transmitting data 
B)  determining appropriate data 
C)  using the information 
D)  determining information needs 
E)  gathering appropriate data

Question 19

________ is the systematic effort to compare performance to predetermined standards in order to determine whether performance is in line with those standards, or needs to be corrected.

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Controlling 
D)  Designing 
E)  Motivation 
A)  Planning 
B)  Organizing 
C)  Controlling 
D)  Designing 
E)  Motivation

Question 20

Despite the cost advantages of using international workers, U.S. companies are cutting down on the number of jobs outsourced to other countries.

Accepted Answer

A) True 
 B)False

Explain the ways an individual can be successful in increasing his or her personal power.

The level of activity established to serve as a model for evaluating organizational performance is a(n) ________.

What are the challenges faced by executives in managing the IS workforce?

Operational control decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them.

Irvine White's work primarily involves supervising the production in one of the factories of TM Corp, a large manufacturing and retail company. Which of the following information is most likely to be relevant for Irvine?

A ________ is a sign that a problem exists.

Which of the following is the best example of raw data?

Immediately after Randor Leather awarded a long-term contract for supply of raw materials, its Operations Manager gets information from a vendor about a much cheaper source of raw material. This information is likely to be of little use to the business because it is not ________.

In order to increase his personal power, a manager should ________.

Appropriate information for one manager within an organization is usually also appropriate for another.

If a company's employees consider an IS easy to use, that IS would be labeled a high-quality IS.

Information required for decisions related to operational control should ________.

Which of the following information would be most appropriate for the middle management of a large corporation?

Information required for decisions related to operational control should ________.

Which of the following is a way in which a manager can develop a sense of identification with subordinates?

Which of the following is the first step in operating an IS properly?

________ is the systematic effort to compare performance to predetermined standards in order to determine whether performance is in line with those standards, or needs to be corrected.

Despite the cost advantages of using international workers, U.S. companies are cutting down on the number of jobs outsourced to other countries.

Introducing Modern Management: Concepts and Skills

Managing: History and Current Thinking

Corporate Social Responsibility, Ethics, and Sustainability

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Plans and Planning Tools

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict, and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Production and Control

Filters

Exam 21: Controlling, Information, and Technology

Explain the ways an individual can be successful in increasing his or her personal power.

The level of activity established to serve as a model for evaluating organizational performance is a(n) ________.

What are the challenges faced by executives in managing the IS workforce?

Operational control decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them.

Irvine White's work primarily involves supervising the production in one of the factories of TM Corp, a large manufacturing and retail company. Which of the following information is most likely to be relevant for Irvine?

A ________ is a sign that a problem exists.

Which of the following is the best example of raw data?

Immediately after Randor Leather awarded a long-term contract for supply of raw materials, its Operations Manager gets information from a vendor about a much cheaper source of raw material. This information is likely to be of little use to the business because it is not ________.

In order to increase his personal power, a manager should ________.

Appropriate information for one manager within an organization is usually also appropriate for another.

If a company's employees consider an IS easy to use, that IS would be labeled a high-quality IS.

Information required for decisions related to operational control should ________.

Which of the following information would be most appropriate for the middle management of a large corporation?

Information required for decisions related to operational control should ________.

Which of the following is a way in which a manager can develop a sense of identification with subordinates?

Which of the following is the first step in operating an IS properly?

________ is the systematic effort to compare performance to predetermined standards in order to determine whether performance is in line with those standards, or needs to be corrected.

Despite the cost advantages of using international workers, U.S. companies are cutting down on the number of jobs outsourced to other countries.

Introducing Modern Management: Concepts and Skills

Managing: History and Current Thinking

Corporate Social Responsibility, Ethics, and Sustainability

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Plans and Planning Tools

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict, and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Production and Control

Filters