Question 1

Describe the six steps necessary to operate an IS properly.

Accepted Answer

IS personnel generally need to perform s

Question 2

Martin has determined exactly what information he needs to assess worker productivity. He has identified the data that will yield this information and has collected this data. What should Martin do now?

Accepted Answer

A)  transmit the information 
B)  determine the quality of the data 
C)  use the information to assess productivity 
D)  summarize and analyze the data 
E)  evaluate the cost of the data 
A)  transmit the information 
B)  determine the quality of the data 
C)  use the information to assess productivity 
D)  summarize and analyze the data 
E)  evaluate the cost of the data

Question 3

Information technology consists of any type of equipment or process that organization members use in the performance of their work.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following information would be most appropriate for the top management of a large corporation?

Accepted Answer

A)  summary reports of transactions 
B)  operating plans and policies 
C)  detailed reports of problems 
D)  operational control procedures 
E)  environmental data and trends 
A)  summary reports of transactions 
B)  operating plans and policies 
C)  detailed reports of problems 
D)  operational control procedures 
E)  environmental data and trends

Question 5

Describe the information that is appropriate for making strategic planning decisions and for making operational control decisions.

Accepted Answer

Strategic planning decisions relate to d

Question 6

Outline the steps involved in the controlling process.

Accepted Answer

There are three main steps in the contro

Question 7

In order to preserve their position power, managers should avoid doing personal favors for subordinates.

Accepted Answer

A) True 
 B)False

Question 8

Determining and gathering appropriate data is the first step in operating an IS properly.

Accepted Answer

A) True 
 B)False

Question 9

In response to the increasing threat of security issues to information systems, private and public organizations around the world came together in 1992 to form the ________.

Accepted Answer

A)  International Association for Computer Systems Security 
B)  Information Systems Security Association 
C)  International Information Security Foundation 
D)  Network Security Framework Forum 
E)  System Administration, Networking, and Security Institute 
A)  International Association for Computer Systems Security 
B)  Information Systems Security Association 
C)  International Information Security Foundation 
D)  Network Security Framework Forum 
E)  System Administration, Networking, and Security Institute

Question 10

Measuring performance is the first step in the controlling process.

Accepted Answer

A) True 
 B)False

Question 11

Information ________ is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information.

Accepted Answer

A)  appropriateness 
B)  quality 
C)  timeliness 
D)  quantity 
E)  scope 
A)  appropriateness 
B)  quality 
C)  timeliness 
D)  quantity 
E)  scope

Question 12

The total power a manager possesses is made up of two different kinds of power: ________.

Accepted Answer

A)  authority and responsibility 
B)  social power and reward power 
C)  authority and accountability 
D)  position power and personal power 
E)  ownership power and skill power 
A)  authority and responsibility 
B)  social power and reward power 
C)  authority and accountability 
D)  position power and personal power 
E)  ownership power and skill power

Question 13

Ensuring that an event occurs as it was planned to occur constitutes ________.

Accepted Answer

A)  control 
B)  planning 
C)  influencing 
D)  organizing 
E)  designing 
A)  control 
B)  planning 
C)  influencing 
D)  organizing 
E)  designing

Question 14

Information required for decisions related to strategic planning should ________.

Accepted Answer

A)  emphasize the future 
B)  be well defined and narrow 
C)  focus largely on the internal organizational environment 
D)  be highly current 
E)  be very detailed 
A)  emphasize the future 
B)  be well defined and narrow 
C)  focus largely on the internal organizational environment 
D)  be highly current 
E)  be very detailed

Question 15

Generally, the top management of a company would most benefit from information such as summary reports of transactions, detailed reports of problems, and operating plans and policies.

Accepted Answer

A) True 
 B)False

Question 16

For control to be successful, all individuals involved in controlling must have a working knowledge of how the control process operates.

Accepted Answer

A) True 
 B)False

Question 17

What are the steps in evaluating information?

Accepted Answer

The first major step in evaluating organ

Question 18

As part of a process of job redesigning, the HR manager of Mars LLC conducted an informal survey of employees to assess their job satisfaction levels. However, fearing negative action, few employees gave clear, unambiguous responses to the HR manager's questions. This survey is likely to be of little use to the HR manager because it is ________.

Accepted Answer

A)  not relevant 
B)  too costly 
C)  not timely 
D)  not in sufficient quantity 
E)  too wide in scope 
A)  not relevant 
B)  too costly 
C)  not timely 
D)  not in sufficient quantity 
E)  too wide in scope

Question 19

Define the terms technology, information technology, and information systems.

Accepted Answer

Technology consists of any type of equip

Question 20

How does user satisfaction with an IS determine the effectiveness of the IS? How can companies effectively manage user satisfaction?

Accepted Answer

User satisfaction is important because o

Exam 21: Controlling, Information, and Technology

Describe the six steps necessary to operate an IS properly.

Martin has determined exactly what information he needs to assess worker productivity. He has identified the data that will yield this information and has collected this data. What should Martin do now?

Information technology consists of any type of equipment or process that organization members use in the performance of their work.

Which of the following information would be most appropriate for the top management of a large corporation?

Describe the information that is appropriate for making strategic planning decisions and for making operational control decisions.

Outline the steps involved in the controlling process.

In order to preserve their position power, managers should avoid doing personal favors for subordinates.

Determining and gathering appropriate data is the first step in operating an IS properly.

In response to the increasing threat of security issues to information systems, private and public organizations around the world came together in 1992 to form the ________.

Measuring performance is the first step in the controlling process.

Information ________ is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information.

The total power a manager possesses is made up of two different kinds of power: ________.

Ensuring that an event occurs as it was planned to occur constitutes ________.

Information required for decisions related to strategic planning should ________.

Generally, the top management of a company would most benefit from information such as summary reports of transactions, detailed reports of problems, and operating plans and policies.

For control to be successful, all individuals involved in controlling must have a working knowledge of how the control process operates.

What are the steps in evaluating information?

Define the terms technology, information technology, and information systems.

How does user satisfaction with an IS determine the effectiveness of the IS? How can companies effectively manage user satisfaction?

Introducing Modern Management: Concepts and Skills

Managing: History and Current Thinking

Corporate Social Responsibility, Ethics, and Sustainability

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Plans and Planning Tools

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict, and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Production and Control

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