Exam 19: Appendix 1: Managing History and Current Thinking

F.W. Taylor's approach was unpopular with workers and unions because they feared that reengineering their jobs would lead to ________.

The management science approach suggests that managers can best improve their organizations by ________.

Under the piece-rate system pioneered by Taylor, ________.

Every Monday morning, the hundred-odd employees at Axis Systems Ltd. meet to discuss the work situation. The managers of various departments summarize what their departments have done over the past week. Employees can track the various stages of any project and understand how their tasks fit into the whole process. Which of the following aspects of a learning organization does this scenario illustrate?

________ is recognized as the founder of general system theory.

Hawthorne study results helped managers to see that ________.

Which of the following conclusions was drawn by the experimenters from the relay assembly test room experiments of the Hawthorne studies?

________, sparked off by the Hawthorne studies, is a people-oriented approach to management in which the interaction of people in organizations is studied to judge its impact on organizational success.

What is the human relations movement in management theory? How would you, as a manager in an organization, use the human relations approach to manage employees?

________ emphasize systematic problem solving, experimenting with new ideas, learning from experience and past history, learning from the experiences of others, and transferring knowledge rapidly throughout the organization.

What value does studying the evolution of management provide to students of managers and managers themselves?

Compare and contrast the two distinct views that are a part of the Classical approach to management.

Which of the following management approaches consists primarily of the work of Frederick W. Taylor, Frank and Lillian Gilbreth, and Henry L. Gantt?

List any seven general principles of management and their defining themes as described by Fayol.

In the scientific approach to management advocated by management science researchers, after using a model to deduce how the system will behave under conditions, researchers must ________.

The purpose of the bank wiring observation room experiment, which is one of the phases of the Hawthorne studies, was to analyze ________.

Which one of the following approaches has its origin in World War II, when scientists were asked to help the military solve complex operational problems?

A drawback of the classical approach is that it does not adequately emphasize human variables.

An inexperienced manager may struggle with perceiving organizational situations as they actually exist, and thus may also have difficulty in choosing and implementing the best management tactics to address a situation. These issues are key challenges for which one of the following management approaches?

One of the general principles of management suggested by Fayol is centralization. What is centralization?