Exam 19: Appendix 1: Managing History and Current Thinking

According to Abraham Maslow, managers must understand the following needs of organization members: physiological, safety, social, esteem, and ________.

According to Fayol, employee retention should not be given high priority as recruitment and selection costs of hiring new workers is low.

If a television (as a whole) is to exist and serve its purpose, its screen, controls, and other parts must function in a predetermined way, regardless of the weather. This is an example of a(n) ________.

Which of the following statements is true for the management science approach?

Which of the following management approaches makes use of inventory, network, and probability models as aids in the decision-making process?

A ________ is an organization that does well in creating, acquiring, and transferring knowledge, and in modifying behavior to reflect new knowledge.

Jenna and two of her college friends recently initiated their own start-up. Jenna is in charge of recruiting people and personnel management. She hasn't had any experience in managing people and wants to establish a clear approach to management. However, she notices that the decisions she makes often vary depending on the people and situations. She realizes that the way she manages programmers needs a different outlook from the way she manages accountants. The most appropriate approach that Jenna could use in this scenario is the ________.

The behavioral approach to management emphasizes increasing production through an understanding of people.

In a learning organization, every organization member should understand his or her own job and how the jobs fit together to provide final products to the customer. This is known as ________.

Megan, a manager in a soda company, believes that the classical approach to management will help her schedule her employees' tasks and handle people better. But using only the classical approach may not be an ideal approach because ________.