Exam 8: Communication in the Workplace

Barb passes along positive gossip to her co-workers, but this would not be considered part of the grapevine because it is positive.

The transmission of messages to higher or lower organizational levels in different departments is known as ________ communication.

A major purpose of open workspace arrangements is to facilitate informal communication among employees.

A notable consequence of electronic communication devices is that they have ________.

An important feature of the company grapevine is that it passes along information almost strictly through people talking to each other face-to-face.

A major contribution of employee networks (or communities of practice)is that ________.

To use presentation technology to your advantage, ________.

Eric has very little self-discipline, so he would do well as a telecommuter because he would not be closely supervised by a boss.

Ken spends time everyday walking among her employees and customers to see how things are going and gather informal feedback. Ken's behavior is referred to as ________.

Willy makes proper use of the wiki feature on the company intranet when he ________.