Question 1

Which of the following is identified as an emerging field from which organizational behaviour is acquiring new knowledge?

Accepted Answer

A) Psychology 
B) Anthropology 
C) Economics 
D) Industrial engineering 
E) Information systems 
A) Psychology 
B) Anthropology 
C) Economics 
D) Industrial engineering 
E) Information systems

Question 2

Organizational behaviour knowledge helps us influence people and organizational events.

Accepted Answer

A) True 
 B)False

Question 3

There is an increased interest by organizations about the importance of values in the workplace. Explain the difference between values, ethics and corporate social responsibilities.

Accepted Answer

Values are relatively stable, evaluative

Question 4

Which of the following relates to the perspective that organizations are open systems?

Accepted Answer

A) Production and sales employees coordinate their work activities to provide a more efficient work process. 
B) The organization changes its products to suit customer needs. 
C) The organization finds a substitute resource in anticipation of a future shortage of the resource previously used to manufacture the product. 
D) The organization adjusts its services to satisfy changing consumer demand. 
E) All of the answers are correct. 
A) Production and sales employees coordinate their work activities to provide a more efficient work process. 
B) The organization changes its products to suit customer needs. 
C) The organization finds a substitute resource in anticipation of a future shortage of the resource previously used to manufacture the product. 
D) The organization adjusts its services to satisfy changing consumer demand. 
E) All of the answers are correct.

Question 5

An aircraft manufacturing company developed a computer simulation representing the very complex processes and subgroups that create an airplane. Teams of production employees would participate in a game where trainers gave them the challenge of reducing costs or minimizing space using the simulation. As the trainers predicted, the team's actions would almost always result in unexpected consequences. Explain how this simulation relates to the open systems perspective of organizational behaviour.

Accepted Answer

The production simulation teaches teams

Question 6

Globalization occurs when an organization

Accepted Answer

A) serves diverse customers within the firm's home country. 
B) actively participates in other countries and cultures. 
C) removes all trade barriers retraining international exchange. 
D) serves diverse customers within the firm's home country and has a diverse workforce within the firm's home country. 
E) has a diverse workforce within the firm's home country. 
A) serves diverse customers within the firm's home country. 
B) actively participates in other countries and cultures. 
C) removes all trade barriers retraining international exchange. 
D) serves diverse customers within the firm's home country and has a diverse workforce within the firm's home country. 
E) has a diverse workforce within the firm's home country.

Question 7

Knowledge acquisition can only be achieved through formal education.

Accepted Answer

A) True 
 B)False

Question 8

The study of organizational behaviour wasn't formally organized until the 1970s

Accepted Answer

A) True 
 B)False

Question 9

Organizational memory includes knowledge embedded in the organization's systems and structures.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is considered surface-level diversity?

Accepted Answer

A) Gender. 
B) Age 
C) Physical qualities. 
D) Ethnicity. 
E) All of the answers are correct. 
A) Gender. 
B) Age 
C) Physical qualities. 
D) Ethnicity. 
E) All of the answers are correct.

Question 11

In order to be considered an organization, a business must have buildings and equipment.

Accepted Answer

A) True 
 B)False

Question 12

A technology company wants to move into the field of wireless communications. Unfortunately, few of its employees know enough about the basic technology to acquire emerging knowledge about that field or to launch a separate business unit to enter that market. With respect to learning about wireless technology knowledge, this organization has:

Accepted Answer

A) too much of an open system. 
B) low organizational memory. 
C) high human capital but low relationship capital. 
D) low human capital. 
E) too much structural capital. 
A) too much of an open system. 
B) low organizational memory. 
C) high human capital but low relationship capital. 
D) low human capital. 
E) too much structural capital.

Question 13

Structural capital refers to buildings and other depreciable tangible assets.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is included in the open systems perspective of organizations?

Accepted Answer

A) Outputs 
B) Subsystems 
C) Feedback from the environment 
D) Inputs 
E) All of the answers are correct. 
A) Outputs 
B) Subsystems 
C) Feedback from the environment 
D) Inputs 
E) All of the answers are correct.

Question 15

Which of the following perspectives is consistent with the concept of organizational effectiveness?

Accepted Answer

A) Open systems perspective 
B) Stakeholder perspective 
C) Organizational learning perspective 
D) High-performance work practices perspective 
E) All the answers are correct. 
A) Open systems perspective 
B) Stakeholder perspective 
C) Organizational learning perspective 
D) High-performance work practices perspective 
E) All the answers are correct.

Question 16

The major organizational effectiveness perspectives are considered detailed extensions of the closed systems model.

Accepted Answer

A) True 
 B)False

Question 17

All of the following statements about the field of organizational behaviour are accurate, EXCEPT:

Accepted Answer

A) Organizational behaviour scholars study individual, team, and structural characteristics that influence behaviour within organizations. 
B) OB scholars study what people think, feel, and do in and around organizations. 
C) Organizational behaviour emerged as a distinct field around the 1940s. 
D) Given the specific utility of the field, OB is useful for the managers in the organizations and not the employees. 
E) The field of OB has adopted concepts and theories from other fields of inquiry. 
A) Organizational behaviour scholars study individual, team, and structural characteristics that influence behaviour within organizations. 
B) OB scholars study what people think, feel, and do in and around organizations. 
C) Organizational behaviour emerged as a distinct field around the 1940s. 
D) Given the specific utility of the field, OB is useful for the managers in the organizations and not the employees. 
E) The field of OB has adopted concepts and theories from other fields of inquiry.

Question 18

Organizational effectiveness, not profitability, is considered the "ultimate dependent variable" in organizational behaviour.

Accepted Answer

A) True 
 B)False

Question 19

Globalization may have both positive and negative implications for people working in organizations.

Accepted Answer

A) True 
 B)False

Question 20

More than 1,000 years ago, Chinese factories were producing 125,000 tons of iron each year.

Accepted Answer

A) True 
 B)False

Which of the following is identified as an emerging field from which organizational behaviour is acquiring new knowledge?

Organizational behaviour knowledge helps us influence people and organizational events.

There is an increased interest by organizations about the importance of values in the workplace. Explain the difference between values, ethics and corporate social responsibilities.

Which of the following relates to the perspective that organizations are open systems?

Globalization occurs when an organization

Knowledge acquisition can only be achieved through formal education.

The study of organizational behaviour wasn't formally organized until the 1970s

Organizational memory includes knowledge embedded in the organization's systems and structures.

Which of the following is considered surface-level diversity?

In order to be considered an organization, a business must have buildings and equipment.

Structural capital refers to buildings and other depreciable tangible assets.

Which of the following is included in the open systems perspective of organizations?

Which of the following perspectives is consistent with the concept of organizational effectiveness?

The major organizational effectiveness perspectives are considered detailed extensions of the closed systems model.

All of the following statements about the field of organizational behaviour are accurate, EXCEPT:

Organizational effectiveness, not profitability, is considered the "ultimate dependent variable" in organizational behaviour.

Globalization may have both positive and negative implications for people working in organizations.

More than 1,000 years ago, Chinese factories were producing 125,000 tons of iron each year.

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

Which of the following is identified as an emerging field from which organizational behaviour is acquiring new knowledge?

Organizational behaviour knowledge helps us influence people and organizational events.

There is an increased interest by organizations about the importance of values in the workplace. Explain the difference between values, ethics and corporate social responsibilities.

Which of the following relates to the perspective that organizations are open systems?

Globalization occurs when an organization

Knowledge acquisition can only be achieved through formal education.

The study of organizational behaviour wasn't formally organized until the 1970s

Organizational memory includes knowledge embedded in the organization's systems and structures.

Which of the following is considered surface-level diversity?

In order to be considered an organization, a business must have buildings and equipment.

Structural capital refers to buildings and other depreciable tangible assets.

Which of the following is included in the open systems perspective of organizations?

Which of the following perspectives is consistent with the concept of organizational effectiveness?

The major organizational effectiveness perspectives are considered detailed extensions of the closed systems model.

All of the following statements about the field of organizational behaviour are accurate, EXCEPT:

Organizational effectiveness, not profitability, is considered the "ultimate dependent variable" in organizational behaviour.

Globalization may have both positive and negative implications for people working in organizations.

More than 1,000 years ago, Chinese factories were producing 125,000 tons of iron each year.

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters