Question 1

Organizational memory refers to

Accepted Answer

A) its storage and preservation of intellectual capital. 
B) its level of current knowledge so it can bring in new knowledge from the environment. 
C) its ability to conduct memorable work. 
D) its ability to unlearn knowledge. 
E) its ability to hire more people with good memorization skills. 
A) its storage and preservation of intellectual capital. 
B) its level of current knowledge so it can bring in new knowledge from the environment. 
C) its ability to conduct memorable work. 
D) its ability to unlearn knowledge. 
E) its ability to hire more people with good memorization skills.

Question 2

Employees, suppliers, and governments

Accepted Answer

A) represent the three levels of analysis in organizational behaviour. 
B) are organizational stakeholders. 
C) are not considered important organizational stakeholders. 
D) are rarely considered in organizational behaviour theories. 
E) are excluded from the open systems anchor. 
A) represent the three levels of analysis in organizational behaviour. 
B) are organizational stakeholders. 
C) are not considered important organizational stakeholders. 
D) are rarely considered in organizational behaviour theories. 
E) are excluded from the open systems anchor.

Question 3

Almost all organizational behaviour theories share an implicit or explicit objective of making organizations more effective.

Accepted Answer

A) True 
 B)False

Question 4

One employment relationship trend is the focus away from work-life balance and virtual work, because of the extra stress these place on workers.

Accepted Answer

A) True 
 B)False

Question 5

The high-performance work practices (HPWP) perspective holds that effective organizations incorporate several workplace practices to harness the potential of human capital. What common activities do high performance organizations practice?

Accepted Answer

Employee involvement and job autonomy. T

Question 6

Which of the following is NOT an anchor of organizational behaviour?

Accepted Answer

A) Open systems anchor 
B) Contingency anchor 
C) Multidisciplinary anchor 
D) Systematic research anchor 
E) Multiple levels of analysis anchor 
A) Open systems anchor 
B) Contingency anchor 
C) Multidisciplinary anchor 
D) Systematic research anchor 
E) Multiple levels of analysis anchor

Question 7

When employees work away from the organization's traditional common work site this is referred to as:

Accepted Answer

A) work-life balance 
B) teleconferencing 
C) nonwork demands 
D) virtual work 
E) remote work 
A) work-life balance 
B) teleconferencing 
C) nonwork demands 
D) virtual work 
E) remote work

Question 8

The best-known form of remote work is telework

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT a benefit of telecommuting according to research?

Accepted Answer

A) It makes employees feel more empowered. 
B) It reduces stress. 
C) It reduces costs for the employer. 
D) It reduces pollution. 
E) It improves job satisfaction. 
A) It makes employees feel more empowered. 
B) It reduces stress. 
C) It reduces costs for the employer. 
D) It reduces pollution. 
E) It improves job satisfaction.

Question 10

Explain why (i) organizations are characterized as collective entities, and (ii) why their members have a collective sense of purpose.

Accepted Answer

(i) Organizations are collective entitie

Question 11

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

Accepted Answer

A) reduce the amount of human capital. 
B) transfer structural capital into relationship capital. 
C) transfer human capital into structural capital. 
D) transform intellectual capital into knowledge management. 
E) prevent relationship capital from interfering with human capital. 
A) reduce the amount of human capital. 
B) transfer structural capital into relationship capital. 
C) transfer human capital into structural capital. 
D) transform intellectual capital into knowledge management. 
E) prevent relationship capital from interfering with human capital.

Question 12

Organizational efficiency refers to the amount of outputs relative to inputs in the transformation process.

Accepted Answer

A) True 
 B)False

Question 13

Workforce diversity potentially improves decision making and team performance on complex tasks.

Accepted Answer

A) True 
 B)False

Question 14

Experimentation is considered a valid knowledge acquisition strategy.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an example of knowledge acquisition?

Accepted Answer

A) Encouraging employees to share their knowledge with coworkers. 
B) Developing a training program for employees to learn the latest software for their jobs. 
C) Attempting to reduce the extent of the informal communication network known as the grapevine. 
D) Surveying employees about their attitudes towards recent corporate changes. 
E) Hiring people who bring valuable knowledge that is not available from current employees. 
A) Encouraging employees to share their knowledge with coworkers. 
B) Developing a training program for employees to learn the latest software for their jobs. 
C) Attempting to reduce the extent of the informal communication network known as the grapevine. 
D) Surveying employees about their attitudes towards recent corporate changes. 
E) Hiring people who bring valuable knowledge that is not available from current employees.

Question 16

Which of the following typically results in a loss of organizational memory?

Accepted Answer

A) The company lays off nearly one-quarter of its workforce. 
B) The company sells one of its divisions (including employees in that division) to another organization. 
C) The processes used to make a unique product are incorrectly documented. 
D) All of the answer choices for this question are correct. 
E) The processes used to make a unique product are incorrectly documented and the company lays off nearly one-quarter of its workforce. 
A) The company lays off nearly one-quarter of its workforce. 
B) The company sells one of its divisions (including employees in that division) to another organization. 
C) The processes used to make a unique product are incorrectly documented. 
D) All of the answer choices for this question are correct. 
E) The processes used to make a unique product are incorrectly documented and the company lays off nearly one-quarter of its workforce.

Question 17

The changing workforce is one of the emerging trends in organizational behaviour. Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Accepted Answer

There are numerous workforce changes tha

Question 18

Which of the following is NOT considered an individual outcome in the integrative model of organizational behaviour?

Accepted Answer

A) Well-being 
B) Organizational citizenship 
C) Decisions 
D) Behaviour 
E) Social networks 
A) Well-being 
B) Organizational citizenship 
C) Decisions 
D) Behaviour 
E) Social networks

Question 19

Knowledge management is an extension of:

Accepted Answer

A) the efficiency model of industrial engineering. 
B) traditional accounting methods of measuring corporate assets. 
C) microeconomic principles of supply and demand. 
D) the organizational learning perspective of organizational behaviour. 
E) the specialization achieved through the division of labour. 
A) the efficiency model of industrial engineering. 
B) traditional accounting methods of measuring corporate assets. 
C) microeconomic principles of supply and demand. 
D) the organizational learning perspective of organizational behaviour. 
E) the specialization achieved through the division of labour.

Question 20

Which of these statements about globalization and organizational behaviour is TRUE?

Accepted Answer

A) Globalization has little or no effect on organizational behaviour. 
B) Globalization has forced organizational behaviour researchers to study only large multinational businesses and forced organizational behaviour textbooks to study only companies with headquarters in North America. 
C) Globalization has forced organizational behaviour textbooks to study only companies with headquarters in North America. 
D) Globalization emphasizes the need to recognize the contingencies of effective organizational behaviour practice in diverse cultures. 
E) Globalization has forced organizational behaviour researchers to study only large multinational businesses. 
A) Globalization has little or no effect on organizational behaviour. 
B) Globalization has forced organizational behaviour researchers to study only large multinational businesses and forced organizational behaviour textbooks to study only companies with headquarters in North America. 
C) Globalization has forced organizational behaviour textbooks to study only companies with headquarters in North America. 
D) Globalization emphasizes the need to recognize the contingencies of effective organizational behaviour practice in diverse cultures. 
E) Globalization has forced organizational behaviour researchers to study only large multinational businesses.

Organizational memory refers to

Employees, suppliers, and governments

Almost all organizational behaviour theories share an implicit or explicit objective of making organizations more effective.

One employment relationship trend is the focus away from work-life balance and virtual work, because of the extra stress these place on workers.

The high-performance work practices (HPWP) perspective holds that effective organizations incorporate several workplace practices to harness the potential of human capital. What common activities do high performance organizations practice?

Which of the following is NOT an anchor of organizational behaviour?

When employees work away from the organization's traditional common work site this is referred to as:

The best-known form of remote work is telework

Which of the following is NOT a benefit of telecommuting according to research?

Explain why (i) organizations are characterized as collective entities, and (ii) why their members have a collective sense of purpose.

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

Organizational efficiency refers to the amount of outputs relative to inputs in the transformation process.

Workforce diversity potentially improves decision making and team performance on complex tasks.

Experimentation is considered a valid knowledge acquisition strategy.

Which of the following is an example of knowledge acquisition?

Which of the following typically results in a loss of organizational memory?

The changing workforce is one of the emerging trends in organizational behaviour. Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Which of the following is NOT considered an individual outcome in the integrative model of organizational behaviour?

Knowledge management is an extension of:

Which of these statements about globalization and organizational behaviour is TRUE?

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

Organizational memory refers to

Employees, suppliers, and governments

Almost all organizational behaviour theories share an implicit or explicit objective of making organizations more effective.

One employment relationship trend is the focus away from work-life balance and virtual work, because of the extra stress these place on workers.

The high-performance work practices (HPWP) perspective holds that effective organizations incorporate several workplace practices to harness the potential of human capital. What common activities do high performance organizations practice?

Which of the following is NOT an anchor of organizational behaviour?

When employees work away from the organization's traditional common work site this is referred to as:

The best-known form of remote work is telework

Which of the following is NOT a benefit of telecommuting according to research?

Explain why (i) organizations are characterized as collective entities, and (ii) why their members have a collective sense of purpose.

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

Organizational efficiency refers to the amount of outputs relative to inputs in the transformation process.

Workforce diversity potentially improves decision making and team performance on complex tasks.

Experimentation is considered a valid knowledge acquisition strategy.

Which of the following is an example of knowledge acquisition?

Which of the following typically results in a loss of organizational memory?

The changing workforce is one of the emerging trends in organizational behaviour. Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Which of the following is NOT considered an individual outcome in the integrative model of organizational behaviour?

Knowledge management is an extension of:

Which of these statements about globalization and organizational behaviour is TRUE?

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters