Question 1

Human memory plays a critical role in organizational memory.

Accepted Answer

A) True 
 B)False

Question 2

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 3

Reduced job security and increased work intensification may be partly caused by globalization.

Accepted Answer

A) True 
 B)False

Question 4

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Accepted Answer

A) True 
 B)False

Question 5

Successful organizations should never ''unlearn'' knowledge that they have previously gained, because all knowledge is valuable.

Accepted Answer

A) True 
 B)False

Question 6

Organizational behaviour emerged as a distinct field around the 1940s.

Accepted Answer

A) True 
 B)False

Question 7

Values guide our preferences and motivate our actions.

Accepted Answer

A) True 
 B)False

Question 8

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements is FALSE?

Accepted Answer

A) More work-life balance is an emerging issue in the employment relationship. 
B) Employment relationships are shifting towards the idea that companies must provide employees a high degree of job security, possibly even a job for life. 
C) Generation X employees bring somewhat different values and needs to the workplace than those of baby boomers. 
D) The workforce is becoming more diverse. 
E) Successful firms increasingly rely on values rather than direct supervision to guide employee decisions and behaviour. 
A) More work-life balance is an emerging issue in the employment relationship. 
B) Employment relationships are shifting towards the idea that companies must provide employees a high degree of job security, possibly even a job for life. 
C) Generation X employees bring somewhat different values and needs to the workplace than those of baby boomers. 
D) The workforce is becoming more diverse. 
E) Successful firms increasingly rely on values rather than direct supervision to guide employee decisions and behaviour.

Question 10

According to the integrative model of organizational behaviour, which of the following is classified as an organizational input?

Accepted Answer

A) Organizational citizenship 
B) Motivation 
C) Communication 
D) Organizational culture 
E) Social networks 
A) Organizational citizenship 
B) Motivation 
C) Communication 
D) Organizational culture 
E) Social networks

Question 11

Most organizational events may be studied from all three levels of analysis:

Accepted Answer

A) True 
 B)False

Question 12

The organizational learning perspective states that an organization's effectiveness depends on:

Accepted Answer

A) ensuring that employees effectively use the knowledge available to them. 
B) extracting information and ideas from the external environment and through experimentation. 
C) ensuring that knowledge is shared throughout the organization. 
D) All of the answers are correct. 
E) ensuring that knowledge is shared throughout the organization and that employees effectively use the knowledge available to them. 
A) ensuring that employees effectively use the knowledge available to them. 
B) extracting information and ideas from the external environment and through experimentation. 
C) ensuring that knowledge is shared throughout the organization. 
D) All of the answers are correct. 
E) ensuring that knowledge is shared throughout the organization and that employees effectively use the knowledge available to them.

Question 13

When we describe multiculturalism we are primarily referring to surface-level diversity.

Accepted Answer

A) True 
 B)False

Question 14

The open systems perspective emphasizes that organizations are effective when they maintain a good "fit" with their external environments.

Accepted Answer

A) True 
 B)False

Question 15

According to one study, Millennials and Gen-Xers value extrinsic rewards significantly more than Boomers.

Accepted Answer

A) True 
 B)False

Question 16

Research indicates that baby boomers and Generation X employees bring the same values and expectations to the workplace.

Accepted Answer

A) True 
 B)False

Question 17

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is TRUE?

Accepted Answer

A) Most Canadians believe that the government should disband multiculturalism. 
B) Deep-level diversity includes characteristics over which we have some control. 
C) Nearly one-half of all immigrants to Canada over the past decade were born in the United States. 
D) Canada is becoming a more homogeneous society. 
E) Diversity offers tremendous advantages to organizations with almost no disadvantages. 
A) Most Canadians believe that the government should disband multiculturalism. 
B) Deep-level diversity includes characteristics over which we have some control. 
C) Nearly one-half of all immigrants to Canada over the past decade were born in the United States. 
D) Canada is becoming a more homogeneous society. 
E) Diversity offers tremendous advantages to organizations with almost no disadvantages.

Question 19

The contingency anchor of organizational behaviour states that

Accepted Answer

A) we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B) a particular action may have different consequences in different situations. 
C) there is usually one best way to resolve organizational problems. 
D) OB theories must view organizations as systems that need to adapt to their environments. 
E) All of the answers are correct. 
A) we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B) a particular action may have different consequences in different situations. 
C) there is usually one best way to resolve organizational problems. 
D) OB theories must view organizations as systems that need to adapt to their environments. 
E) All of the answers are correct.

Question 20

One criticism of the high-performance work practices perspective is that it promotes shareholder and customer satisfaction at the expense of employee well-being.

Accepted Answer

A) True 
 B)False

Human memory plays a critical role in organizational memory.

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

Reduced job security and increased work intensification may be partly caused by globalization.

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Successful organizations should never ''unlearn'' knowledge that they have previously gained, because all knowledge is valuable.

Organizational behaviour emerged as a distinct field around the 1940s.

Values guide our preferences and motivate our actions.

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Which of the following statements is FALSE?

According to the integrative model of organizational behaviour, which of the following is classified as an organizational input?

Most organizational events may be studied from all three levels of analysis:

The organizational learning perspective states that an organization's effectiveness depends on:

When we describe multiculturalism we are primarily referring to surface-level diversity.

The open systems perspective emphasizes that organizations are effective when they maintain a good "fit" with their external environments.

According to one study, Millennials and Gen-Xers value extrinsic rewards significantly more than Boomers.

Research indicates that baby boomers and Generation X employees bring the same values and expectations to the workplace.

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Which of the following statements is TRUE?

The contingency anchor of organizational behaviour states that

One criticism of the high-performance work practices perspective is that it promotes shareholder and customer satisfaction at the expense of employee well-being.

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

Human memory plays a critical role in organizational memory.

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

Reduced job security and increased work intensification may be partly caused by globalization.

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Successful organizations should never ''unlearn'' knowledge that they have previously gained, because all knowledge is valuable.

Organizational behaviour emerged as a distinct field around the 1940s.

Values guide our preferences and motivate our actions.

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Which of the following statements is FALSE?

According to the integrative model of organizational behaviour, which of the following is classified as an organizational input?

Most organizational events may be studied from all three levels of analysis:

The organizational learning perspective states that an organization's effectiveness depends on:

When we describe multiculturalism we are primarily referring to surface-level diversity.

The open systems perspective emphasizes that organizations are effective when they maintain a good "fit" with their external environments.

According to one study, Millennials and Gen-Xers value extrinsic rewards significantly more than Boomers.

Research indicates that baby boomers and Generation X employees bring the same values and expectations to the workplace.

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Which of the following statements is TRUE?

The contingency anchor of organizational behaviour states that

One criticism of the high-performance work practices perspective is that it promotes shareholder and customer satisfaction at the expense of employee well-being.

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters