Exam 3: Perceiving Ourselves and Others in Organizations

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The recency effect is more common when

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Self-concept consists of two distinct categories: personal identity and social identity.

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People function better when their each other and relatively clear.

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The concept of prejudice is most closely related to

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Social identity is also called external self-concept.

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If John takes credit for work that he completes on time, but blames his coworkers for his delays, he is exhibiting:

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A diversity awareness consultant submits a proposal to a company that wants to reduce stereotyping and prejudice. In the proposal, the consultant claims that his training program teaches employees to avoid the stereotyping process altogether when perceiving the world around them. "Our training will prevent the activation of stereotypes and other forms of categorical thinking," claims the consultant's proposal. Discuss the accuracy of this consultant's claim and explain what training programs can do regarding stereotyping.

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If you form a general negative impression of a person based on one prominent characteristic, and it distorts your perception of other characteristics of that person, it is called:

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Self-concept refers to an individual's self-beliefs and self-evaluations.

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Describe what is meant by the confirmation bias.

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Clarity of self-concept refers to the degree or realism one attaches to his or her self-image.

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Categorical thinking is mostly a conscious process of deciding what information in the environment to notice.

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In most work situations, employees perform better when they have:

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Screening out information that is contrary to our values and assumptions is called:

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Self-fulfilling prophecy occurs whenever supervisors accurately predict the future performance of recently hired employees.

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The first step in a self-fulfilling prophecy occurs when the observer acts differently towards people with whom he or she has high expectations than towards those with whom he or she has low expectations.

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All of the following are perceptual errors in organizational settings EXCEPT

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Self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

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The self-concept clarity increases with age.

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Diversity awareness programs mainly educate employees about the value of diversity and the problems with stereotyping.

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