Question 1

Mental models are mainly related to:

Accepted Answer

A) self-fulfilling prophecy. 
B) selective attention. 
C) attribution. 
D) learning orientation. 
E) perceptual organization and interpretation. 
A) self-fulfilling prophecy. 
B) selective attention. 
C) attribution. 
D) learning orientation. 
E) perceptual organization and interpretation.

Question 2

Self-serving bias is associated with which perceptual process?

Accepted Answer

A) Attribution theory 
B) Stereotyping 
C) Social identity theory 
D) Self-fulfilling prophecy 
E) Halo effect 
A) Attribution theory 
B) Stereotyping 
C) Social identity theory 
D) Self-fulfilling prophecy 
E) Halo effect

Question 3

Social identity theory explains self-concept only in terms of personal identity.

Accepted Answer

A) True 
 B)False

Question 4

According to the fundamental attribution error

Accepted Answer

A) we tend to believe that colleagues perform their jobs better than we perform our job. 
B) the likelihood of making an error attributing the behaviour of another person increases with your familiarity of that other person. 
C) we tend to believe the behaviour of other people is caused more by their motivation and ability than by factors beyond their control. 
D) we tend to believe that other people have the same beliefs and behaviours that we have. 
E) people seldom make attributions about their own behaviour. 
A) we tend to believe that colleagues perform their jobs better than we perform our job. 
B) the likelihood of making an error attributing the behaviour of another person increases with your familiarity of that other person. 
C) we tend to believe the behaviour of other people is caused more by their motivation and ability than by factors beyond their control. 
D) we tend to believe that other people have the same beliefs and behaviours that we have. 
E) people seldom make attributions about their own behaviour.

Question 5

According to the authors, the motivation to promote and protect a self-view of being competent, attractive, lucky, ethical, valued, and so forth is called:

Accepted Answer

A) self-glorification. 
B) narcissism. 
C) self-enhancement. 
D) self-esteem. 
E) self- efficacy. 
A) self-glorification. 
B) narcissism. 
C) self-enhancement. 
D) self-esteem. 
E) self- efficacy.

Question 6

Self-enhancement has both positive and negative consequences in organizational settings. Explain.

Accepted Answer

On the positive side, individuals tend t

Question 7

The first step in developing a global mindset begins with

Accepted Answer

A) self-awareness. 
B) sociability. 
C) empathy. 
D) intellectualism. 
E) self-efficacy. 
A) self-awareness. 
B) sociability. 
C) empathy. 
D) intellectualism. 
E) self-efficacy.

Question 8

Systemic discrimination is implicit, automatic, and unintentional, whereas intentional discrimination deliberately puts the target person at an unfair disadvantage.

Accepted Answer

A) True 
 B)False

Question 9

Michael is a professor who is quick to mention this when he first meets other people. He also tends to perceive himself and other professors in a more favourable way than non-professorial staff. Which concept best explains Michael's perceptual process?

Accepted Answer

A) Social identity theory 
B) Self-promotion 
C) Attribution theory 
D) Extroversion 
E) Self-delusion 
A) Social identity theory 
B) Self-promotion 
C) Attribution theory 
D) Extroversion 
E) Self-delusion

Question 10

People with higher internal locus of control are more successful in their careers, and earn more money.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following refers to is the process of filtering information received by our senses?

Accepted Answer

A) Personal identity 
B) Selective attention 
C) Social learning 
D) Stereotyping 
E) Projection 
A) Personal identity 
B) Selective attention 
C) Social learning 
D) Stereotyping 
E) Projection

Question 12

Self-fulfilling prophecy may result in either better or worse performance than if the employee is not exposed to the self-fulfilling prophecy effect.

Accepted Answer

A) True 
 B)False

Question 13

Systemic discrimination is often unintentional.

Accepted Answer

A) True 
 B)False

Question 14

In the Johari Window, the open area gets smaller when we

Accepted Answer

A) decrease the hidden area. 
B) receive feedback from others. 
C) provide disclosure. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) decrease the hidden area. 
B) receive feedback from others. 
C) provide disclosure. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 15

Which of the following refers to an individual's ability to perceive, know about, and process information across cultures?

Accepted Answer

A) Diversity sensitivity 
B) Empathy 
C) Intelligence 
D) Cultural awareness 
E) Global mindset 
A) Diversity sensitivity 
B) Empathy 
C) Intelligence 
D) Cultural awareness 
E) Global mindset

Question 16

Homogenization and differentiation are two activities in the process of social identity and self-enhancement.

Accepted Answer

A) True 
 B)False

Question 17

Suppose that Jamie, your supervisor, makes a fundamental attribution error when evaluating your job performance. Which of the following is most likely to occur?

Accepted Answer

A) Jamie would tend to give you a higher appraisal rating because she thinks your performance is due to ability and motivation rather than external conditions (such as helpful colleagues). 
B) Performance evaluation decisions are unaffected by attribution errors. 
C) Jamie will likely rate you based on her initial impression of your potential ability. 
D) Jamie would tend to give you a lower appraisal rating because she thinks your good performance is due mainly to her effective leadership over you. 
E) Jamie will tend to rate you high or low on all performance dimensions based mainly on her overall impression of you. 
A) Jamie would tend to give you a higher appraisal rating because she thinks your performance is due to ability and motivation rather than external conditions (such as helpful colleagues). 
B) Performance evaluation decisions are unaffected by attribution errors. 
C) Jamie will likely rate you based on her initial impression of your potential ability. 
D) Jamie would tend to give you a lower appraisal rating because she thinks your good performance is due mainly to her effective leadership over you. 
E) Jamie will tend to rate you high or low on all performance dimensions based mainly on her overall impression of you.

Question 18

The statement "first impressions are lasting impressions" describes which of the following concepts?

Accepted Answer

A) extroversion. 
B) primacy effect. 
C) projection bias. 
D) recency effect. 
E) self-fulfilling prophecy. 
A) extroversion. 
B) primacy effect. 
C) projection bias. 
D) recency effect. 
E) self-fulfilling prophecy.

Question 19

Which of the following is a fundamental component of self-concept and represents a global self-evaluation?

Accepted Answer

A) Self-verification 
B) Self-esteem 
C) Self-enhancement 
D) Self-efficacy 
E) Self-involvement 
A) Self-verification 
B) Self-esteem 
C) Self-enhancement 
D) Self-efficacy 
E) Self-involvement

Question 20

Which of the following statements about prejudice and discrimination is FALSE?

Accepted Answer

A) Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
B) Removing prejudice has the effect of removing all discrimination in the workplace. 
C) Prejudice may lead to employment discrimination. 
D) Prejudice arises from deeply held stereotypes. 
E) There are still examples of prejudice in Canadian organizations. 
A) Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
B) Removing prejudice has the effect of removing all discrimination in the workplace. 
C) Prejudice may lead to employment discrimination. 
D) Prejudice arises from deeply held stereotypes. 
E) There are still examples of prejudice in Canadian organizations.

Mental models are mainly related to:

Self-serving bias is associated with which perceptual process?

Social identity theory explains self-concept only in terms of personal identity.

According to the fundamental attribution error

According to the authors, the motivation to promote and protect a self-view of being competent, attractive, lucky, ethical, valued, and so forth is called:

Self-enhancement has both positive and negative consequences in organizational settings. Explain.

The first step in developing a global mindset begins with

Systemic discrimination is implicit, automatic, and unintentional, whereas intentional discrimination deliberately puts the target person at an unfair disadvantage.

Michael is a professor who is quick to mention this when he first meets other people. He also tends to perceive himself and other professors in a more favourable way than non-professorial staff. Which concept best explains Michael's perceptual process?

People with higher internal locus of control are more successful in their careers, and earn more money.

Which of the following refers to is the process of filtering information received by our senses?

Self-fulfilling prophecy may result in either better or worse performance than if the employee is not exposed to the self-fulfilling prophecy effect.

Systemic discrimination is often unintentional.

In the Johari Window, the open area gets smaller when we

Which of the following refers to an individual's ability to perceive, know about, and process information across cultures?

Homogenization and differentiation are two activities in the process of social identity and self-enhancement.

Suppose that Jamie, your supervisor, makes a fundamental attribution error when evaluating your job performance. Which of the following is most likely to occur?

The statement "first impressions are lasting impressions" describes which of the following concepts?

Which of the following is a fundamental component of self-concept and represents a global self-evaluation?

Which of the following statements about prejudice and discrimination is FALSE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Mental models are mainly related to:

Self-serving bias is associated with which perceptual process?

Social identity theory explains self-concept only in terms of personal identity.

According to the fundamental attribution error

According to the authors, the motivation to promote and protect a self-view of being competent, attractive, lucky, ethical, valued, and so forth is called:

Self-enhancement has both positive and negative consequences in organizational settings. Explain.

The first step in developing a global mindset begins with

Systemic discrimination is implicit, automatic, and unintentional, whereas intentional discrimination deliberately puts the target person at an unfair disadvantage.

Michael is a professor who is quick to mention this when he first meets other people. He also tends to perceive himself and other professors in a more favourable way than non-professorial staff. Which concept best explains Michael's perceptual process?

People with higher internal locus of control are more successful in their careers, and earn more money.

Which of the following refers to is the process of filtering information received by our senses?

Self-fulfilling prophecy may result in either better or worse performance than if the employee is not exposed to the self-fulfilling prophecy effect.

Systemic discrimination is often unintentional.

In the Johari Window, the open area gets smaller when we

Which of the following refers to an individual's ability to perceive, know about, and process information across cultures?

Homogenization and differentiation are two activities in the process of social identity and self-enhancement.

Suppose that Jamie, your supervisor, makes a fundamental attribution error when evaluating your job performance. Which of the following is most likely to occur?

The statement "first impressions are lasting impressions" describes which of the following concepts?

Which of the following is a fundamental component of self-concept and represents a global self-evaluation?

Which of the following statements about prejudice and discrimination is FALSE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters