Question 1

Self-verification stabilizes our self-concept.

Accepted Answer

A) True 
 B)False

Question 2

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Accepted Answer

A) True 
 B)False

Question 3

Exists when the individual's identities require similar personality traits, values, and other attributes

Accepted Answer

A) Low clarity 
B) High consistency 
C) Low consistency 
D) High clarity 
E) Self-efficacy 
A) Low clarity 
B) High consistency 
C) Low consistency 
D) High clarity 
E) Self-efficacy

Question 4

One reason we stereotype is to enhance out self-concept.

Accepted Answer

A) True 
 B)False

Question 5

The process of stereotyping includes

Accepted Answer

A) identifying with people who belong to the groups that you don't belong to. 
B) assigning the cluster of traits from a social category to a person identified with that social category. 
C) determining whether a person's behaviour is due either to his or her motivation or factors beyond his or her control. 
D) believing that other people have the same beliefs and behaviours that you have. 
E) All of the answers are correct. 
A) identifying with people who belong to the groups that you don't belong to. 
B) assigning the cluster of traits from a social category to a person identified with that social category. 
C) determining whether a person's behaviour is due either to his or her motivation or factors beyond his or her control. 
D) believing that other people have the same beliefs and behaviours that you have. 
E) All of the answers are correct.

Question 6

The process of receiving information about and making sense of the world around us is called:

Accepted Answer

A) social learning. 
B) perception. 
C) social identity. 
D) personal identity. 
E) projection. 
A) social learning. 
B) perception. 
C) social identity. 
D) personal identity. 
E) projection.

Question 7

People have a tendency to screen out information that is contrary to their assumptions.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT one of the characteristics of the person or object that influences selective attention?

Accepted Answer

A) Novelty 
B) Motion 
C) Colour 
D) Intensity 
E) Size 
A) Novelty 
B) Motion 
C) Colour 
D) Intensity 
E) Size

Question 9

Self-efficacy is an individual's perception regarding the MARS model in a specific situation.

Accepted Answer

A) True 
 B)False

Question 10

According to social identity theory, people tend to:

Accepted Answer

A) perceive themselves as members of several groups and believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
B) perceive that their own actions are due to the situation, whereas the behaviours of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D) perceive themselves as members of several groups. 
E) isolate themselves from others with similar personality characteristics. 
A) perceive themselves as members of several groups and believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
B) perceive that their own actions are due to the situation, whereas the behaviours of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D) perceive themselves as members of several groups. 
E) isolate themselves from others with similar personality characteristics.

Question 11

In the Johari Window, thearea includes information about you that is known both to you and others.

Accepted Answer

A) mid-level 
B)  blind 
C)  unknown 
D)  hidden 
E)  open 
A) mid-level 
B)  blind 
C)  unknown 
D)  hidden 
E)  open

Question 12

People tend to make an internal attribution about someone's behaviour if that person has rarely acted like this either in the past or in other situations.

Accepted Answer

A) True 
 B)False

Question 13

Companies can try to break out of their existing mental models by:

Accepted Answer

A) hiring people with diverse backgrounds and from other industries. 
B) promoting people within the organization. 
C) engaging in external attribution. 
D) engaging in selective attention. 
E) giving every employee the Myers-Briggs Type Indicator test. 
A) hiring people with diverse backgrounds and from other industries. 
B) promoting people within the organization. 
C) engaging in external attribution. 
D) engaging in selective attention. 
E) giving every employee the Myers-Briggs Type Indicator test.

Question 14

When the Royal Ontario Bank (ROB) acquired a major investment firm, senior executives noticed hostilities forming between the financial analysts in the investment company and the bank's marketing people who provide marketing expertise for the investment firm's mutual funds and other investment vehicles. The marketing staff say that the finance types wouldn't know a customer if they stepped on one. They partly attribute this to the poor marketing expertise in the investment firm before the bank bought it. The finance types, many of whom have graduate degrees from top universities, privately complain that the marketing types don't have enough brainpower to turn on a light switch. Use what you know about social identity and the processes of categorization, homogenization, and differentiation to explain why these hostilities might exist.

Accepted Answer

Social identity theory states that peopl

Question 15

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

Accepted Answer

A) self-serving bias. 
B) projection bias. 
C) primacy effect. 
D) fundamental attribution error. 
E) recency bias. 
A) self-serving bias. 
B) projection bias. 
C) primacy effect. 
D) fundamental attribution error. 
E) recency bias.

Question 16

The halo effect occurs when

Accepted Answer

A) we attribute the general characteristics of an entire group to every member of that group individually. 
B) we give more emotional support through non-verbal cues to the target person. 
C) we assign more challenging goals to the target person. 
D) we provide more frequent and valuable feedback to the target person. 
E) we evaluate specific features of the target person based on a general impression of that person. 
A) we attribute the general characteristics of an entire group to every member of that group individually. 
B) we give more emotional support through non-verbal cues to the target person. 
C) we assign more challenging goals to the target person. 
D) we provide more frequent and valuable feedback to the target person. 
E) we evaluate specific features of the target person based on a general impression of that person.

Question 17

Social identity theory helps us to explain

Accepted Answer

A) stereotyping. 
B) locus of control. 
C) the 'Big Five' personality dimensions. 
D) the attribution process. 
E) recency effect. 
A) stereotyping. 
B) locus of control. 
C) the 'Big Five' personality dimensions. 
D) the attribution process. 
E) recency effect.

Question 18

Adopting a global mindset can be a detriment for companies wishing to forge better relationships at the local level.

Accepted Answer

A) True 
 B)False

Question 19

Some stereotypes can contain kernels of truth.

Accepted Answer

A) True 
 B)False

Question 20

You are more likely to make an internal attribution about someone's poor performance if you have also observed the person performing that task poorly in the past and have observed other employees performing the task well.

Accepted Answer

A) True 
 B)False

Self-verification stabilizes our self-concept.

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Exists when the individual's identities require similar personality traits, values, and other attributes

One reason we stereotype is to enhance out self-concept.

The process of stereotyping includes

The process of receiving information about and making sense of the world around us is called:

People have a tendency to screen out information that is contrary to their assumptions.

Which of the following is NOT one of the characteristics of the person or object that influences selective attention?

Self-efficacy is an individual's perception regarding the MARS model in a specific situation.

According to social identity theory, people tend to:

In the Johari Window, thearea includes information about you that is known both to you and others.

People tend to make an internal attribution about someone's behaviour if that person has rarely acted like this either in the past or in other situations.

Companies can try to break out of their existing mental models by:

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

The halo effect occurs when

Social identity theory helps us to explain

Adopting a global mindset can be a detriment for companies wishing to forge better relationships at the local level.

Some stereotypes can contain kernels of truth.

You are more likely to make an internal attribution about someone's poor performance if you have also observed the person performing that task poorly in the past and have observed other employees performing the task well.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Self-verification stabilizes our self-concept.

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Exists when the individual's identities require similar personality traits, values, and other attributes

One reason we stereotype is to enhance out self-concept.

The process of stereotyping includes

The process of receiving information about and making sense of the world around us is called:

People have a tendency to screen out information that is contrary to their assumptions.

Which of the following is NOT one of the characteristics of the person or object that influences selective attention?

Self-efficacy is an individual's perception regarding the MARS model in a specific situation.

According to social identity theory, people tend to:

In the Johari Window, thearea includes information about you that is known both to you and others.

People tend to make an internal attribution about someone's behaviour if that person has rarely acted like this either in the past or in other situations.

Companies can try to break out of their existing mental models by:

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

The halo effect occurs when

Social identity theory helps us to explain

Adopting a global mindset can be a detriment for companies wishing to forge better relationships at the local level.

Some stereotypes can contain kernels of truth.

You are more likely to make an internal attribution about someone's poor performance if you have also observed the person performing that task poorly in the past and have observed other employees performing the task well.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters