Question 1

Studies indicate that constructive thought processes improve performance in all of the following sports except:

Accepted Answer

A) soccer 
B) hockey 
C) skating 
D) cycling 
E) it improves performance in all of these. 
A) soccer 
B) hockey 
C) skating 
D) cycling 
E) it improves performance in all of these.

Question 2

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following does NOT occur at very high levels of job specialization?

Accepted Answer

A) Product quality increases while the quantity of output decreases. 
B) Employee turnover increases. 
C) Employees are less motivated to perform their jobs well. 
D) Employers are often forced to pay higher wages to attract job applicants to the tedious work. 
E) Worker alienation increases. 
A) Product quality increases while the quantity of output decreases. 
B) Employee turnover increases. 
C) Employees are less motivated to perform their jobs well. 
D) Employers are often forced to pay higher wages to attract job applicants to the tedious work. 
E) Worker alienation increases.

Question 4

Cycle time is the time required to complete the task before starting over with another item or client.

Accepted Answer

A) True 
 B)False

Question 5

According to the job characteristics model, which core job characteristic results in a feeling of responsibility for the employee?

Accepted Answer

A) Task identity 
B) Feedback from job and skill variety 
C) Autonomy 
D) Enrichment 
E) Skill variety, task identity, and task significance 
A) Task identity 
B) Feedback from job and skill variety 
C) Autonomy 
D) Enrichment 
E) Skill variety, task identity, and task significance

Question 6

Which reward system tends to discourage poor performers from voluntarily leaving the organization?

Accepted Answer

A) Membership and seniority-based pay 
B) Performance-based rewards 
C) Skill-based pay 
D) Competency-based pay 
E) Piece-rate rewards 
A) Membership and seniority-based pay 
B) Performance-based rewards 
C) Skill-based pay 
D) Competency-based pay 
E) Piece-rate rewards

Question 7

Employee share ownership plans (ESOP)

Accepted Answer

A) calculate pay by the number of units produced by the employee. 
B) pay employees a bonus based on the amount of labour or materials costs they save the company. 
C) include any arrangements where a share of company profits is put aside and distributed to a designated group of employees. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) calculate pay by the number of units produced by the employee. 
B) pay employees a bonus based on the amount of labour or materials costs they save the company. 
C) include any arrangements where a share of company profits is put aside and distributed to a designated group of employees. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 8

Team rewards increase employee preferences for team-based work arrangements

Accepted Answer

A) True 
 B)False

Question 9

Job status-based rewards usually offer which of the following benefits to organizations?

Accepted Answer

A) They make organizations more market responsive. 
B) They encourage employees to focus their attention on customer service and they make organizations more market responsive. 
C) They encourage employees to focus their attention on customer service. 
D) They discourage organizational politics. 
E) None of the answers apply. 
A) They make organizations more market responsive. 
B) They encourage employees to focus their attention on customer service and they make organizations more market responsive. 
C) They encourage employees to focus their attention on customer service. 
D) They discourage organizational politics. 
E) None of the answers apply.

Question 10

NuGlass Ltd. manufactures glass for commercial products. The production process has several interdependent tasks and employees in those tasks need to coordinate their work for maximum efficiency and effectiveness. Management wants each employee to learn several jobs so that the production group can be more flexible. Describe one type of reward system that would best motivate employees to learn several jobs, and identify a potential disadvantage of this reward system.

Accepted Answer

Probably the best type of reward system

Question 11

Which of the following is not one of the emotions that is generated by money, according to one large-scale study?

Accepted Answer

A) Depression 
B) Helplessness 
C) Anger 
D) Happiness 
E) Anxiety 
A) Depression 
B) Helplessness 
C) Anger 
D) Happiness 
E) Anxiety

Question 12

A large retail organization previously divided work among its four employee-benefits staff into distinct specializations. One person answered all questions about superannuation (pension plans), another answered all questions about various forms of paid time off (e.g. vacations), and so on. These jobs were recently restructured so that each person answers all questions for people in a particular geographic area. For example, one staff member is responsible for all employee-benefits inquiries from anyone in a particular geographic region. This job restructuring is an example of:

Accepted Answer

A) job rotation 
B) self-leadership 
C) scientific management 
D) job enrichment 
E) job specialization 
A) job rotation 
B) self-leadership 
C) scientific management 
D) job enrichment 
E) job specialization

Question 13

Self-leadership involves finding ways to increase job specialization

Accepted Answer

A) True 
 B)False

Question 14

_ are often "golden handcuffs" that potentially increase continuance commitment.

Accepted Answer

A) Competency-based rewards 
B) Membership/seniority rewards 
C) Team-based rewards 
D) Job status-based rewards 
E) Gainsharing rewards 
A) Competency-based rewards 
B) Membership/seniority rewards 
C) Team-based rewards 
D) Job status-based rewards 
E) Gainsharing rewards

Question 15

Which of the following is known to increase employee responsiveness to problems and opportunities as well as improve customer service?

Accepted Answer

A) Job specialization and scientific management 
B) Job rotation 
C) Job specialization 
D) Empowerment 
E) Scientific management 
A) Job specialization and scientific management 
B) Job rotation 
C) Job specialization 
D) Empowerment 
E) Scientific management

Question 16

Commissions and piece rates are examples of competency-based rewards.

Accepted Answer

A) True 
 B)False

Question 17

Job enrichment usually

Accepted Answer

A) reduces product and service quality. 
B) increases error rates and defects. 
C) increases absenteeism and turnover. 
D) reduces job satisfaction among qualified employees with high growth need strength. 
E) None of the answers apply. 
A) reduces product and service quality. 
B) increases error rates and defects. 
C) increases absenteeism and turnover. 
D) reduces job satisfaction among qualified employees with high growth need strength. 
E) None of the answers apply.

Question 18

Many professional athletes use constructive thought processes to improve individual performance in sports.

Accepted Answer

A) True 
 B)False

Question 19

Almost every organization rewards people to some extent for their job status. Discuss three potential problems with rewarding employees for their job status. Your answer should also briefly describe how organizations reward people for job status.

Accepted Answer

Students should begin answering this que

Question 20

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Accepted Answer

A) True 
 B)False

Studies indicate that constructive thought processes improve performance in all of the following sports except:

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

Which of the following does NOT occur at very high levels of job specialization?

Cycle time is the time required to complete the task before starting over with another item or client.

According to the job characteristics model, which core job characteristic results in a feeling of responsibility for the employee?

Which reward system tends to discourage poor performers from voluntarily leaving the organization?

Employee share ownership plans (ESOP)

Team rewards increase employee preferences for team-based work arrangements

Job status-based rewards usually offer which of the following benefits to organizations?

Which of the following is not one of the emotions that is generated by money, according to one large-scale study?

Self-leadership involves finding ways to increase job specialization

_ are often "golden handcuffs" that potentially increase continuance commitment.

Which of the following is known to increase employee responsiveness to problems and opportunities as well as improve customer service?

Commissions and piece rates are examples of competency-based rewards.

Job enrichment usually

Many professional athletes use constructive thought processes to improve individual performance in sports.

Almost every organization rewards people to some extent for their job status. Discuss three potential problems with rewarding employees for their job status. Your answer should also briefly describe how organizations reward people for job status.

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

Studies indicate that constructive thought processes improve performance in all of the following sports except:

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

Which of the following does NOT occur at very high levels of job specialization?

Cycle time is the time required to complete the task before starting over with another item or client.

According to the job characteristics model, which core job characteristic results in a feeling of responsibility for the employee?

Which reward system tends to discourage poor performers from voluntarily leaving the organization?

Employee share ownership plans (ESOP)

Team rewards increase employee preferences for team-based work arrangements

Job status-based rewards usually offer which of the following benefits to organizations?

Which of the following is not one of the emotions that is generated by money, according to one large-scale study?

Self-leadership involves finding ways to increase job specialization

_ are often "golden handcuffs" that potentially increase continuance commitment.

Which of the following is known to increase employee responsiveness to problems and opportunities as well as improve customer service?

Commissions and piece rates are examples of competency-based rewards.

Job enrichment usually

Many professional athletes use constructive thought processes to improve individual performance in sports.

Almost every organization rewards people to some extent for their job status. Discuss three potential problems with rewarding employees for their job status. Your answer should also briefly describe how organizations reward people for job status.

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters