Exam 10: Power and Influence in the Workplace

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Three general strategies to help organizations cope with uncertainty are prevention, creation, and deception.

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In persuasive communication, the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

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Organizational politics may be reduced by

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What types of power do people tend to gain by being part of social networks?

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A coalition attempts to influence people outside the group by pooling the resources and power of its members.

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Organizational politics occurs when someone attempts to influence others for the purpose of promoting personal interests.

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