Question 1

Power is only ________ and not ________

Accepted Answer

A) potential; behaviour 
B) intended; unintended 
C) good; bad 
D) weak; strong 
E) apparent; hidden 
A) potential; behaviour 
B) intended; unintended 
C) good; bad 
D) weak; strong 
E) apparent; hidden

Question 2

Some employees and departments gain power by forecasting uncertainties in the organization's environment.

Accepted Answer

A) True 
 B)False

Question 3

Peer pressure typically represents a form of coercive power.

Accepted Answer

A) True 
 B)False

Question 4

Which of these actions would help persuade an employee to support your recommendation about the company introducing an on-site childcare facility?

Accepted Answer

A) Convincing the employee that you have no vested interest in the childcare facility other than the belief that it is good for the organization. 
B) Describing both positive and negative features of the childcare facility. 
C) Starting by saying something about the childcare facility that the employee agrees with. 
D) Discussing the issue face-to-face with the employee rather than through a memo. 
E) All of these would help to persuade an employee to support your recommendation. 
A) Convincing the employee that you have no vested interest in the childcare facility other than the belief that it is good for the organization. 
B) Describing both positive and negative features of the childcare facility. 
C) Starting by saying something about the childcare facility that the employee agrees with. 
D) Discussing the issue face-to-face with the employee rather than through a memo. 
E) All of these would help to persuade an employee to support your recommendation.

Question 5

The preferred influence tactics vary across cultures

Accepted Answer

A) True 
 B)False

Question 6

Power is defined as influence in motion.

Accepted Answer

A) True 
 B)False

Question 7

Some writers describe charisma as both a "gift" and a "curse" within the charismatic person.

Accepted Answer

A) True 
 B)False

Question 8

Research indicates that ingratiation is more commonly used by managers in Canada than by managers in Hong Kong.

Accepted Answer

A) True 
 B)False

Question 9

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Accepted Answer

A) True 
 B)False

Question 10

A software engineer was able to get placed into a group working on the most critical part of a new software program. She also made a habit of arriving at work around 5 a.m., knowing that some of the top corporate leaders would arrive that early once in a while. This software engineer's actions increased her power mainly through:

Accepted Answer

A) increased coercive power. 
B) increased discretion. 
C) decreased nonsubstitutability. 
D) increased legitimate power. 
E) increased visibility. 
A) increased coercive power. 
B) increased discretion. 
C) decreased nonsubstitutability. 
D) increased legitimate power. 
E) increased visibility.

Question 11

How we dress and the way we behave politely towards others represents a type of influence strategy.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an example of the influence tactic of forming coalitions?

Accepted Answer

A) A group of employees band together to show management that they collectively demand that the company purchase new computer equipment. 
B) A new executive immediately posts her diplomas and awards on the office wall for others to see. 
C) Airline employees threaten to go on strike just a few weeks before the company begins its busiest season and most profitable part of the year. 
D) To demonstrate that cost overrun errors aren't due to production employees, the production manager privately shows senior executives examples of how the marketing manager makes mistakes on orders. 
E) None of these involves forming coalitions. 
A) A group of employees band together to show management that they collectively demand that the company purchase new computer equipment. 
B) A new executive immediately posts her diplomas and awards on the office wall for others to see. 
C) Airline employees threaten to go on strike just a few weeks before the company begins its busiest season and most profitable part of the year. 
D) To demonstrate that cost overrun errors aren't due to production employees, the production manager privately shows senior executives examples of how the marketing manager makes mistakes on orders. 
E) None of these involves forming coalitions.

Question 13

Which of the following would potentially increase someone's power through nonsubstitutability?

Accepted Answer

A) Using impression management strategies to increase your popularity with colleagues. 
B) Increasing the amount of autonomy granted to you to accomplish your work. 
C) Avoiding documenting unique knowledge about organizational processes. 
D) Increasing the number of people affected by your work. 
E) All of these. 
A) Using impression management strategies to increase your popularity with colleagues. 
B) Increasing the amount of autonomy granted to you to accomplish your work. 
C) Avoiding documenting unique knowledge about organizational processes. 
D) Increasing the number of people affected by your work. 
E) All of these.

Question 14

Organizational politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Accepted Answer

A) True 
 B)False

Question 15

What do we mean by the statement "Power does not flow to unknown people in the organization"?

Accepted Answer

This statement refers to the relevance o

Question 16

Exaggerating one's resumé is categorized within the influence strategy of persuasion.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is considered a form of organizational politics?

Accepted Answer

A) Forming coalitions 
B) Distributing information selectively 
C) Cultivating networks 
D) All of these are always organizational political tactics. 
E) Whether any of these are organizational politics depends on whether they are perceived by others as self-serving or beneficial for the organization. 
A) Forming coalitions 
B) Distributing information selectively 
C) Cultivating networks 
D) All of these are always organizational political tactics. 
E) Whether any of these are organizational politics depends on whether they are perceived by others as self-serving or beneficial for the organization.

Question 18

In organizational settings, power is defined as:

Accepted Answer

A) the capacity to influence others. 
B) the act of changing another person's attitudes and behaviours. 
C) the extent to which one person is required to follow another person's commands even though he or she does not want to follow those commands. 
D) the practice of trying to influence another person. 
E) any situation where one person is dependent on another person, who is not at all dependent on the first person. 
A) the capacity to influence others. 
B) the act of changing another person's attitudes and behaviours. 
C) the extent to which one person is required to follow another person's commands even though he or she does not want to follow those commands. 
D) the practice of trying to influence another person. 
E) any situation where one person is dependent on another person, who is not at all dependent on the first person.

Question 19

Exchange, ingratiation, and persuasion are considered hard influence tactics.

Accepted Answer

A) True 
 B)False

Question 20

Various studies consistently report that many job applicants falsify information on their resumé. This is an example of which influence tactic?

Accepted Answer

A) Networking 
B) Impression management 
C) Forming coalitions 
D) Exchange 
E) Persuasion 
A) Networking 
B) Impression management 
C) Forming coalitions 
D) Exchange 
E) Persuasion

Power is only and not

Some employees and departments gain power by forecasting uncertainties in the organization's environment.

Peer pressure typically represents a form of coercive power.

Which of these actions would help persuade an employee to support your recommendation about the company introducing an on-site childcare facility?

The preferred influence tactics vary across cultures

Power is defined as influence in motion.

Some writers describe charisma as both a "gift" and a "curse" within the charismatic person.

Research indicates that ingratiation is more commonly used by managers in Canada than by managers in Hong Kong.

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

How we dress and the way we behave politely towards others represents a type of influence strategy.

Which of the following is an example of the influence tactic of forming coalitions?

Which of the following would potentially increase someone's power through nonsubstitutability?

Organizational politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

What do we mean by the statement "Power does not flow to unknown people in the organization"?

Exaggerating one's resumé is categorized within the influence strategy of persuasion.

Which of the following is considered a form of organizational politics?

In organizational settings, power is defined as:

Exchange, ingratiation, and persuasion are considered hard influence tactics.

Various studies consistently report that many job applicants falsify information on their resumé. This is an example of which influence tactic?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Power is only ________ and not ________

Some employees and departments gain power by forecasting uncertainties in the organization's environment.

Peer pressure typically represents a form of coercive power.

Which of these actions would help persuade an employee to support your recommendation about the company introducing an on-site childcare facility?

The preferred influence tactics vary across cultures

Power is defined as influence in motion.

Some writers describe charisma as both a "gift" and a "curse" within the charismatic person.

Research indicates that ingratiation is more commonly used by managers in Canada than by managers in Hong Kong.

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

How we dress and the way we behave politely towards others represents a type of influence strategy.

Which of the following is an example of the influence tactic of forming coalitions?

Which of the following would potentially increase someone's power through nonsubstitutability?

Organizational politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

What do we mean by the statement "Power does not flow to unknown people in the organization"?

Exaggerating one's resumé is categorized within the influence strategy of persuasion.

Which of the following is considered a form of organizational politics?

In organizational settings, power is defined as:

Exchange, ingratiation, and persuasion are considered hard influence tactics.

Various studies consistently report that many job applicants falsify information on their resumé. This is an example of which influence tactic?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Power is only and not