Question 1

Quoting a source means ________.

Accepted Answer

A) rewording the passage to enhance your argument 
B) using your own sentence structures 
C) reproducing the material exactly 
D) listing references 
E) sourcing information 
A) rewording the passage to enhance your argument 
B) using your own sentence structures 
C) reproducing the material exactly 
D) listing references 
E) sourcing information

Question 2

Harry provides computer-based solutions to offices and helps them reduce their carbon footprint by reducing paper consumption.To expand his business,he is planning to send unsolicited proposals to a dozen offices.While doing this,he ________.

Accepted Answer

A) should use the direct approach 
B) should avoid mentioning costs this early 
C) should keep the proposal short 
D) needs to convince his readers that a problem or an opportunity exists 
E) should make sure that the proposal is mailed, proposals on paper are generally preferred 
A) should use the direct approach 
B) should avoid mentioning costs this early 
C) should keep the proposal short 
D) needs to convince his readers that a problem or an opportunity exists 
E) should make sure that the proposal is mailed, proposals on paper are generally preferred

Question 3

Rod is conducting secondary research for his report and has exhausted most of the online resources available to him.Which other secondary source of information should he consider?

Accepted Answer

A) historians 
B) trade fairs 
C) advertisements 
D) museums 
E) libraries 
A) historians 
B) trade fairs 
C) advertisements 
D) museums 
E) libraries

Question 4

You are a customer in the luxury car market.Do you feel that your suggestions will be better received by the producers of these cars if they ask you to fill an online survey form,which declares that your feedback is valuable to the organization,or if somebody from the organization interviewed you face-to-face? Explain your answer.

Accepted Answer

(Student answers may vary)
Even though t

Question 5

Proposals that request funds from government agencies and other sponsoring organizations are ________ proposals.

Accepted Answer

A) investment 
B) grant 
C) sales 
D) solicited 
E) external 
A) investment 
B) grant 
C) sales 
D) solicited 
E) external

Question 6

Ryan needs to create a report,which will explore the potential ramifications of a decision,that he and the other managers are considering.For this he needs to create a ________ report.

Accepted Answer

A) market analysis 
B) compliance 
C) troubleshooting 
D) feasibility 
E) policy 
A) market analysis 
B) compliance 
C) troubleshooting 
D) feasibility 
E) policy

Question 7

Which of the following scenarios reflects sampling bias?

Accepted Answer

A) Natasha surveys 50 people at two leading malls to study consumer behavior in Atlanta. 
B) Robert has designed a 20 minute online survey on product preference for his marketing class. 
C) Brian includes leading questions to help people taking his product satisfaction survey. 
D) Marilyn formulates a short and easy-to-answer property survey for East Clapham Town. 
E) Brandon develops a group administered survey for 200 students at the same school to check the frequency of visits on various websites. 
A) Natasha surveys 50 people at two leading malls to study consumer behavior in Atlanta. 
B) Robert has designed a 20 minute online survey on product preference for his marketing class. 
C) Brian includes leading questions to help people taking his product satisfaction survey. 
D) Marilyn formulates a short and easy-to-answer property survey for East Clapham Town. 
E) Brandon develops a group administered survey for 200 students at the same school to check the frequency of visits on various websites.

Question 8

In informational reports,if the information is disappointing,it is better to use the direct approach.

Accepted Answer

A) True 
 B)False

Question 9

________ help(s)boost website rankings in search results,but the ranking algorithms are kept secret to prevent unfair manipulation of the results.

Accepted Answer

A) Strategically-placed website logos 
B) Search engine optimization techniques 
C) Real-time customer feedback 
D) Aggressive advertising strategies 
E) Boolean operators 
A) Strategically-placed website logos 
B) Search engine optimization techniques 
C) Real-time customer feedback 
D) Aggressive advertising strategies 
E) Boolean operators

Question 10

Which of the following sources would you use for secondary research?

Accepted Answer

A) telephone interviews 
B) surveys 
C) public websites 
D) experiments 
E) questionnaires 
A) telephone interviews 
B) surveys 
C) public websites 
D) experiments 
E) questionnaires

Question 11

Joe's company has incurred substantial losses due to a few unplanned investments in technology shares.He needs to prepare a report which brings out the lessons learned from this debacle.Reports of this kind are examples of ________.

Accepted Answer

A) policy reports 
B) troubleshooting reports 
C) failure analysis reports 
D) due diligence reports 
E) compliance reports 
A) policy reports 
B) troubleshooting reports 
C) failure analysis reports 
D) due diligence reports 
E) compliance reports

Question 12

Which of the following informational reports outlines policies and procedures that need to be implemented?

Accepted Answer

A) personal activity reports 
B) position papers 
C) operating reports 
D) business plans 
E) progress reports 
A) personal activity reports 
B) position papers 
C) operating reports 
D) business plans 
E) progress reports

Question 13

________ provide in-depth analysis coverage and analysis that often can't be found anywhere else,although they are less timely than newspapers,periodicals and online sources.

Accepted Answer

A) Directories 
B) Almanacs 
C) Business books 
D) Government publications 
E) Online databases 
A) Directories 
B) Almanacs 
C) Business books 
D) Government publications 
E) Online databases

Question 14

"To identify potential markets for our new range of breakfast cookies," is a good statement of purpose for informational reports.Which of the following is a good statement of purpose for analytical reports?

Accepted Answer

A) To provide feedback about the newly installed technical hardware. 
B) To assess the benefits of investing in the manufacturing sector for the next quarter and include possible improvisations. 
C) To update the board of directors on the progress of the River Drive project. 
D) To submit statutory information to the government agency. 
E) To show auditors that the company meets compliance requirements. 
A) To provide feedback about the newly installed technical hardware. 
B) To assess the benefits of investing in the manufacturing sector for the next quarter and include possible improvisations. 
C) To update the board of directors on the progress of the River Drive project. 
D) To submit statutory information to the government agency. 
E) To show auditors that the company meets compliance requirements.

Question 15

Enterprise search engines are powerful search tools that search all computers on a company's network.

Accepted Answer

A) True 
 B)False

Question 16

Rupert is planning a report which will be presented to his colleagues at the company summit.Most conclusions in the report are summarized suggestions from his colleagues.While presenting he should use the direct approach and focus on ________.

Accepted Answer

A) keeping the issues simple 
B) all the issues at hand 
C) prioritizing the issues 
D) not highlighting the methods 
E) the conclusions 
A) keeping the issues simple 
B) all the issues at hand 
C) prioritizing the issues 
D) not highlighting the methods 
E) the conclusions

Question 17

Ruth has to prepare an informational report,highlighting the disadvantages of an older approach and the advantages of a newer approach.The topical organization of her material would involve ________.

Accepted Answer

A) comparison 
B) category 
C) similarities 
D) sequence 
E) chronology 
A) comparison 
B) category 
C) similarities 
D) sequence 
E) chronology

Question 18

Bill needs to organize information for his report and he has been told to follow the direct approach.Bill should ________.

Accepted Answer

A) present the report's recommendations followed by the conclusions that led to that recommendation at the beginning of the report 
B) present conclusions but no recommendations, at the end of the report 
C) draw conclusions in the body of the report 
D) present conclusions but no recommendations, in the body of the report 
E) use the indirect approach if he is presenting only conclusions at the beginning 
A) present the report's recommendations followed by the conclusions that led to that recommendation at the beginning of the report 
B) present conclusions but no recommendations, at the end of the report 
C) draw conclusions in the body of the report 
D) present conclusions but no recommendations, in the body of the report 
E) use the indirect approach if he is presenting only conclusions at the beginning

Question 19

For a junior member of a status-conscious organization,the direct approach is the most popular and convenient for business reports; it saves time,makes the rest of the report easier to follow,and produces a more forceful document.

Accepted Answer

A) True 
 B)False

Question 20

Describe the ways in which analytical reports and proposals differ.

Accepted Answer

Analytical reports and proposals differ

Quoting a source means ________.

Harry provides computer-based solutions to offices and helps them reduce their carbon footprint by reducing paper consumption.To expand his business,he is planning to send unsolicited proposals to a dozen offices.While doing this,he ________.

Rod is conducting secondary research for his report and has exhausted most of the online resources available to him.Which other secondary source of information should he consider?

Proposals that request funds from government agencies and other sponsoring organizations are ________ proposals.

Ryan needs to create a report,which will explore the potential ramifications of a decision,that he and the other managers are considering.For this he needs to create a ________ report.

Which of the following scenarios reflects sampling bias?

In informational reports,if the information is disappointing,it is better to use the direct approach.

________ help(s)boost website rankings in search results,but the ranking algorithms are kept secret to prevent unfair manipulation of the results.

Which of the following sources would you use for secondary research?

Joe's company has incurred substantial losses due to a few unplanned investments in technology shares.He needs to prepare a report which brings out the lessons learned from this debacle.Reports of this kind are examples of ________.

Which of the following informational reports outlines policies and procedures that need to be implemented?

________ provide in-depth analysis coverage and analysis that often can't be found anywhere else,although they are less timely than newspapers,periodicals and online sources.

"To identify potential markets for our new range of breakfast cookies," is a good statement of purpose for informational reports.Which of the following is a good statement of purpose for analytical reports?

Enterprise search engines are powerful search tools that search all computers on a company's network.

Rupert is planning a report which will be presented to his colleagues at the company summit.Most conclusions in the report are summarized suggestions from his colleagues.While presenting he should use the direct approach and focus on ________.

Ruth has to prepare an informational report,highlighting the disadvantages of an older approach and the advantages of a newer approach.The topical organization of her material would involve ________.

Bill needs to organize information for his report and he has been told to follow the direct approach.Bill should ________.

For a junior member of a status-conscious organization,the direct approach is the most popular and convenient for business reports; it saves time,makes the rest of the report easier to follow,and produces a more forceful document.

Describe the ways in which analytical reports and proposals differ.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 10: Understanding and Planning Reports and Proposals

Quoting a source means ________.

Harry provides computer-based solutions to offices and helps them reduce their carbon footprint by reducing paper consumption.To expand his business,he is planning to send unsolicited proposals to a dozen offices.While doing this,he ________.

Rod is conducting secondary research for his report and has exhausted most of the online resources available to him.Which other secondary source of information should he consider?

Proposals that request funds from government agencies and other sponsoring organizations are ________ proposals.

Ryan needs to create a report,which will explore the potential ramifications of a decision,that he and the other managers are considering.For this he needs to create a ________ report.

Which of the following scenarios reflects sampling bias?

In informational reports,if the information is disappointing,it is better to use the direct approach.

________ help(s)boost website rankings in search results,but the ranking algorithms are kept secret to prevent unfair manipulation of the results.

Which of the following sources would you use for secondary research?

Joe's company has incurred substantial losses due to a few unplanned investments in technology shares.He needs to prepare a report which brings out the lessons learned from this debacle.Reports of this kind are examples of ________.

Which of the following informational reports outlines policies and procedures that need to be implemented?

________ provide in-depth analysis coverage and analysis that often can't be found anywhere else,although they are less timely than newspapers,periodicals and online sources.

"To identify potential markets for our new range of breakfast cookies," is a good statement of purpose for informational reports.Which of the following is a good statement of purpose for analytical reports?

Enterprise search engines are powerful search tools that search all computers on a company's network.

Rupert is planning a report which will be presented to his colleagues at the company summit.Most conclusions in the report are summarized suggestions from his colleagues.While presenting he should use the direct approach and focus on ________.

Ruth has to prepare an informational report,highlighting the disadvantages of an older approach and the advantages of a newer approach.The topical organization of her material would involve ________.

Bill needs to organize information for his report and he has been told to follow the direct approach.Bill should ________.

For a junior member of a status-conscious organization,the direct approach is the most popular and convenient for business reports; it saves time,makes the rest of the report easier to follow,and produces a more forceful document.

Describe the ways in which analytical reports and proposals differ.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters