Question 1

It has been two days since Kurt finished his interview and he hasn't heard from the organization.In this case he should ________.

Accepted Answer

A) have a friend call to see whether he got the job 
B) write a follow-up letter and include another copy of his résumé 
C) write a note of thanks and reinforce the reasons why he is a good fit for the position 
D) assume that he didn't get the job if he hasn't heard anything 
E) request for another interview to prove his candidacy 
A) have a friend call to see whether he got the job 
B) write a follow-up letter and include another copy of his résumé 
C) write a note of thanks and reinforce the reasons why he is a good fit for the position 
D) assume that he didn't get the job if he hasn't heard anything 
E) request for another interview to prove his candidacy C

Question 2

Once you have mailed the letter of acceptance for a job you can ________.

Accepted Answer

A) request for an extension 
B) negotiate the salary 
C) apply for other jobs 
D) ask how well you did compared to others 
E) consider it a legally binding contract between you and the employer 
A) request for an extension 
B) negotiate the salary 
C) apply for other jobs 
D) ask how well you did compared to others 
E) consider it a legally binding contract between you and the employer E

Question 3

Realistic job simulation tests ________.

Accepted Answer

A) cannot mimic actual job skills 
B) fail to give applicants an idea of what the job might be like 
C) should not be used for testing applicants' skills in decision-making scenarios 
D) are used in email and IM interviews 
E) are good tools for online interviews 
A) cannot mimic actual job skills 
B) fail to give applicants an idea of what the job might be like 
C) should not be used for testing applicants' skills in decision-making scenarios 
D) are used in email and IM interviews 
E) are good tools for online interviews E

Question 4

The middle section of a job application letter,should ________.

Accepted Answer

A) present your strongest selling points in terms of their potential benefit to the organization 
B) give your entire work history, in case the employer doesn't read your résumé 
C) stress ways in which you do not meet the job qualifications 
D) discuss each requirement listed in the job, if it is an unsolicited letter 
E) point out personal qualities specifically mentioned in the résumé 
A) present your strongest selling points in terms of their potential benefit to the organization 
B) give your entire work history, in case the employer doesn't read your résumé 
C) stress ways in which you do not meet the job qualifications 
D) discuss each requirement listed in the job, if it is an unsolicited letter 
E) point out personal qualities specifically mentioned in the résumé

Question 5

Ruth is applying for jobs but she doesn't know how to begin an application letter; she comes to you for advice.In the opening paragraph you would ask her to ________.

Accepted Answer

A) include questions about the company needs 
B) include an explanation about her purpose for writing the letter 
C) briefly mention qualifications 
D) include details of her skills 
E) match AIDA requirements 
A) include questions about the company needs 
B) include an explanation about her purpose for writing the letter 
C) briefly mention qualifications 
D) include details of her skills 
E) match AIDA requirements

Question 6

When employers ask about your weakness,it is best to avoid answering the question by asking a question in return.

Accepted Answer

A) True 
 B)False

Question 7

When the interviewer asks you if you have any more questions and checks the time,you should ________.

Accepted Answer

A) let him know the time 
B) conclude gracefully 
C) summarize the interview 
D) ask for more time 
E) express your interest in the organization 
A) let him know the time 
B) conclude gracefully 
C) summarize the interview 
D) ask for more time 
E) express your interest in the organization

Question 8

In a job application letter,salary requirements ________.

Accepted Answer

A) should never be mentioned 
B) are mentioned only if the organization has asked for it 
C) should be higher than the typical salary, in accordance with Bureau of Labor Statistics standards 
D) should state a negotiable amount 
E) should state a non-negotiable amount 
A) should never be mentioned 
B) are mentioned only if the organization has asked for it 
C) should be higher than the typical salary, in accordance with Bureau of Labor Statistics standards 
D) should state a negotiable amount 
E) should state a non-negotiable amount

Question 9

A job interview is sometimes viewed as a test to guess the right answers,or as an interrogation where you have to defend your background and skills.However,an interview should be thought of as an opportunity to ________.

Accepted Answer

A) say the right thing 
B) share information 
C) sell yourself 
D) showcase your skills 
E) persuade 
A) say the right thing 
B) share information 
C) sell yourself 
D) showcase your skills 
E) persuade

Question 10

Simone has been invited by Ivy Selections Corp.to be interviewed by Mr.Yang.How should Simone conduct herself during the warm-up phase of the interview?

Accepted Answer

A) She should make sure that she uses humor and start by asking the interviewer a question to break the ice. 
B) She should avoid small talk, in order to maintain professionalism. 
C) When she meets Mr. Yang, she should greet him by saying "It is a pleasure to meet you Mr. Yang" and respond with a firm hand-shake. 
D) She should maintain unflinching eye-contact and not fidget. 
E) She should avoid talking about herself, because that would be unprofessional. 
A) She should make sure that she uses humor and start by asking the interviewer a question to break the ice. 
B) She should avoid small talk, in order to maintain professionalism. 
C) When she meets Mr. Yang, she should greet him by saying "It is a pleasure to meet you Mr. Yang" and respond with a firm hand-shake. 
D) She should maintain unflinching eye-contact and not fidget. 
E) She should avoid talking about herself, because that would be unprofessional.

Question 11

Taking the initiative to write to companies even though they haven't announced a job opening that is right for you is called ________.

Accepted Answer

A) an open-ended interview 
B) the screening stage 
C) human resource planning 
D) good faith bargaining 
E) prospecting 
A) an open-ended interview 
B) the screening stage 
C) human resource planning 
D) good faith bargaining 
E) prospecting

Question 12

If you receive a job offer while other interviews are still pending,you can ask the employer for a time extension.

Accepted Answer

A) True 
 B)False

Question 13

One way of getting the reader's attention in an unsolicited application letter is to ________.

Accepted Answer

A) inquire about the organization's needs 
B) ask which skills will benefit the organization 
C) include anecdotes and humor to project confidence 
D) refer to the company's publicized achievements and new changes 
E) volunteer salary history 
A) inquire about the organization's needs 
B) ask which skills will benefit the organization 
C) include anecdotes and humor to project confidence 
D) refer to the company's publicized achievements and new changes 
E) volunteer salary history

Question 14

The best way to counteract the stress during a job interview is to ________.

Accepted Answer

A) remind yourself that you have value to offer 
B) use humor to mask these feelings 
C) act overly confident to counteract these feelings 
D) rely on your appearance alone 
E) avoid face-to-face interviews 
A) remind yourself that you have value to offer 
B) use humor to mask these feelings 
C) act overly confident to counteract these feelings 
D) rely on your appearance alone 
E) avoid face-to-face interviews

Question 15

In a group interview,you meet several interviewers at once.

Accepted Answer

A) True 
 B)False

Question 16

While writing resignation letters,________.

Accepted Answer

A) use the positive messages technique 
B) state the reason for resigning the job 
C) make sure it is paired with an application letter 
D) mention criticisms about your colleagues, but be tactful 
E) use anecdotes and humor to avoid appearing as unfriendly 
A) use the positive messages technique 
B) state the reason for resigning the job 
C) make sure it is paired with an application letter 
D) mention criticisms about your colleagues, but be tactful 
E) use anecdotes and humor to avoid appearing as unfriendly

Question 17

Explain the function of each phase of an application letter written in the AIDA format.

Accepted Answer

(1)Getting Attention: The opening paragr

Question 18

Which criteria for employees,when used by an organization,would be considered discriminatory according to federal laws? As an interviewer,which of these questions are you allowed to ask and why: "Are you over 18?" and "When did you celebrate your 18th birthday?"

Accepted Answer

The interviewer is not allowed to discri

Question 19

If the employer has received your résumé earlier,it is not necessary to carry additional copies when you attend the interview.

Accepted Answer

A) True 
 B)False

Question 20

You are applying for the position of an H.R.Consultant but are unsure which companies in your city have an opening.You decide to mail your résumé to a few companies.Which of these guidelines would you keep in mind for an effective application letter?

Accepted Answer

A) You thoroughly research the requirements of your position. 
B) You explain your résumé in detail in more than five paragraphs to save the employer time. 
C) You refrain from mailing unsolicited application letters. 
D) You extensively use personal pronouns and humor to project confidence. 
E) You mail them hand-written cover letters to portray personal attention. 
A) You thoroughly research the requirements of your position. 
B) You explain your résumé in detail in more than five paragraphs to save the employer time. 
C) You refrain from mailing unsolicited application letters. 
D) You extensively use personal pronouns and humor to project confidence. 
E) You mail them hand-written cover letters to portray personal attention.

It has been two days since Kurt finished his interview and he hasn't heard from the organization.In this case he should ________.

Once you have mailed the letter of acceptance for a job you can ________.

Realistic job simulation tests ________.

The middle section of a job application letter,should ________.

Ruth is applying for jobs but she doesn't know how to begin an application letter; she comes to you for advice.In the opening paragraph you would ask her to ________.

When employers ask about your weakness,it is best to avoid answering the question by asking a question in return.

When the interviewer asks you if you have any more questions and checks the time,you should ________.

In a job application letter,salary requirements ________.

A job interview is sometimes viewed as a test to guess the right answers,or as an interrogation where you have to defend your background and skills.However,an interview should be thought of as an opportunity to ________.

Simone has been invited by Ivy Selections Corp.to be interviewed by Mr.Yang.How should Simone conduct herself during the warm-up phase of the interview?

Taking the initiative to write to companies even though they haven't announced a job opening that is right for you is called ________.

If you receive a job offer while other interviews are still pending,you can ask the employer for a time extension.

One way of getting the reader's attention in an unsolicited application letter is to ________.

The best way to counteract the stress during a job interview is to ________.

In a group interview,you meet several interviewers at once.

While writing resignation letters,________.

Explain the function of each phase of an application letter written in the AIDA format.

Which criteria for employees,when used by an organization,would be considered discriminatory according to federal laws? As an interviewer,which of these questions are you allowed to ask and why: "Are you over 18?" and "When did you celebrate your 18th birthday?"

If the employer has received your résumé earlier,it is not necessary to carry additional copies when you attend the interview.

You are applying for the position of an H.R.Consultant but are unsure which companies in your city have an opening.You decide to mail your résumé to a few companies.Which of these guidelines would you keep in mind for an effective application letter?

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Filters

Exam 14: Applying and Interviewing for Employment

It has been two days since Kurt finished his interview and he hasn't heard from the organization.In this case he should ________.

Once you have mailed the letter of acceptance for a job you can ________.

Realistic job simulation tests ________.

The middle section of a job application letter,should ________.

Ruth is applying for jobs but she doesn't know how to begin an application letter; she comes to you for advice.In the opening paragraph you would ask her to ________.

When employers ask about your weakness,it is best to avoid answering the question by asking a question in return.

When the interviewer asks you if you have any more questions and checks the time,you should ________.

In a job application letter,salary requirements ________.

A job interview is sometimes viewed as a test to guess the right answers,or as an interrogation where you have to defend your background and skills.However,an interview should be thought of as an opportunity to ________.

Simone has been invited by Ivy Selections Corp.to be interviewed by Mr.Yang.How should Simone conduct herself during the warm-up phase of the interview?

Taking the initiative to write to companies even though they haven't announced a job opening that is right for you is called ________.

If you receive a job offer while other interviews are still pending,you can ask the employer for a time extension.

One way of getting the reader's attention in an unsolicited application letter is to ________.

The best way to counteract the stress during a job interview is to ________.

In a group interview,you meet several interviewers at once.

While writing resignation letters,________.

Explain the function of each phase of an application letter written in the AIDA format.

Which criteria for employees,when used by an organization,would be considered discriminatory according to federal laws? As an interviewer,which of these questions are you allowed to ask and why: "Are you over 18?" and "When did you celebrate your 18th birthday?"

If the employer has received your résumé earlier,it is not necessary to carry additional copies when you attend the interview.

You are applying for the position of an H.R.Consultant but are unsure which companies in your city have an opening.You decide to mail your résumé to a few companies.Which of these guidelines would you keep in mind for an effective application letter?

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Filters