Question 1

Which of the following sets of activities are part of the final step of the three-step writing process?

Accepted Answer

A) gathering information; selecting a medium 
B) revising; proofreading; distributing 
C) adapting the message; analyzing the situation 
D) writing; analyzing; researching 
E) organizing information; composing the message 
A) gathering information; selecting a medium 
B) revising; proofreading; distributing 
C) adapting the message; analyzing the situation 
D) writing; analyzing; researching 
E) organizing information; composing the message B

Question 2

Malcolm has to pitch an idea for a new ad campaign to a demanding client.He needs to sound confident about his idea and needs to avoid stating a judgment as a fact.Which of the following should Malcolm avoid?

Accepted Answer

A) conciseness 
B) hedging 
C) illustration 
D) parallelism 
E) transitions 
A) conciseness 
B) hedging 
C) illustration 
D) parallelism 
E) transitions B

Question 3

________ are suitable for displaying any information that lends itself to rows and columns.

Accepted Answer

A) Objects 
B) Text boxes 
C) Tables 
D) Templates 
E) Style sheets 
A) Objects 
B) Text boxes 
C) Tables 
D) Templates 
E) Style sheets C

Question 4

Identify the faulty construction in the following sentence: Walking down the street,the trees were breath-taking.

Accepted Answer

A) dangling modifier 
B) hedging 
C) parallelism 
D) camouflaged verb 
E) too many nouns 
A) dangling modifier 
B) hedging 
C) parallelism 
D) camouflaged verb 
E) too many nouns

Question 5

Type style refers to any modification that lends contrast or emphasis to type,including boldface,italic,underlining,and color.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following will identify a hedging sentence?

Accepted Answer

A) "yes" and "no" 
B) "may" and "seems" 
C) "yesterday" and "today" 
D) "absolutely" and "sincerely" 
E) "confident" and "doubtful" 
A) "yes" and "no" 
B) "may" and "seems" 
C) "yesterday" and "today" 
D) "absolutely" and "sincerely" 
E) "confident" and "doubtful"

Question 7

Which of the following includes a dangling modifier?

Accepted Answer

A) Situated in the break room, employees will find the vending machines. 
B) The vending machines are situated in the break room. 
C) Employees will find the vending machines situated in the break room. 
D) The break room has several vending machines for employees to use. 
E) The vending machines in the break room are for employees' use. 
A) Situated in the break room, employees will find the vending machines. 
B) The vending machines are situated in the break room. 
C) Employees will find the vending machines situated in the break room. 
D) The break room has several vending machines for employees to use. 
E) The vending machines in the break room are for employees' use.

Question 8

Which of the following is not an effective use of design element?

Accepted Answer

A) strive to maximize the number of decorative touches and type styles in a message 
B) be consistent in the use of margins, type size, and typeface throughout the message 
C) balance all of the visual elements in the message, either formally or informally 
D) pay attention to design details such as headings, column width, and margins 
E) make effective use of white space, justification, and typefaces to achieve clarity 
A) strive to maximize the number of decorative touches and type styles in a message 
B) be consistent in the use of margins, type size, and typeface throughout the message 
C) balance all of the visual elements in the message, either formally or informally 
D) pay attention to design details such as headings, column width, and margins 
E) make effective use of white space, justification, and typefaces to achieve clarity

Question 9

Spell checker is a software function that is a substitute for proofreading.

Accepted Answer

A) True 
 B)False

Question 10

Identify four software tools that can help you revise messages,and explain the risks of using them.

Accepted Answer

Spell checkers,thesauruses,grammar check

Question 11

Which of the following statements about designing a message is true?

Accepted Answer

A) If you need a design that is balanced, an informal design in which elements flow freely across the page is not recommended. 
B) Changing margins, spacing, colors, and typefaces within a document can increase readability and is recommended for business messages. 
C) Extremely wide columns of text can be difficult to read; in many cases a better solution is to split the text into two narrower columns. 
D) If you need a balanced document design, you have to adopt a formal design in which the various elements of the page are placed in a rigid grid pattern. 
E) Design elements like colors and decorative touches should be used as often as possible, as simple messages are not easily memorable. 
A) If you need a design that is balanced, an informal design in which elements flow freely across the page is not recommended. 
B) Changing margins, spacing, colors, and typefaces within a document can increase readability and is recommended for business messages. 
C) Extremely wide columns of text can be difficult to read; in many cases a better solution is to split the text into two narrower columns. 
D) If you need a balanced document design, you have to adopt a formal design in which the various elements of the page are placed in a rigid grid pattern. 
E) Design elements like colors and decorative touches should be used as often as possible, as simple messages are not easily memorable.

Question 12

Using an extra-large typeface throughout business messages makes a positive impression on the audience by drawing their attention to the topic.

Accepted Answer

A) True 
 B)False

Question 13

Using dangling modifiers is one way to improve the clarity of your messages.

Accepted Answer

A) True 
 B)False

Question 14

Parallel construction occurs when a writer uses the same grammatical pattern to express similar ideas.

Accepted Answer

A) True 
 B)False

Question 15

In any document,headings in a series should be ________.

Accepted Answer

A) detailed and long 
B) informative 
C) descriptive 
D) grammatically parallel 
E) self-contained 
A) detailed and long 
B) informative 
C) descriptive 
D) grammatically parallel 
E) self-contained

Question 16

List four factors that influence the distribution of a message.Explain how each factor has an influence on the choice of medium.

Accepted Answer

Cost: Cost isn't a concern for most mess

Question 17

Descriptive headings ________.

Accepted Answer

A) give the reader some context and may point toward any conclusions or recommendations that is offered in the section 
B) simply identify a topic without suggesting anything more 
C) refer to spaces that are free of text or artwork 
D) refer to the physical design of letters, numbers, and other text characters 
E) are graphical elements that precede each item in a list 
A) give the reader some context and may point toward any conclusions or recommendations that is offered in the section 
B) simply identify a topic without suggesting anything more 
C) refer to spaces that are free of text or artwork 
D) refer to the physical design of letters, numbers, and other text characters 
E) are graphical elements that precede each item in a list

Question 18

To shorten sentences,________.

Accepted Answer

A) avoid redundancies 
B) avoid using commas 
C) use the passive voice instead of the active 
D) use camouflaged verbs 
E) use hedging sentences 
A) avoid redundancies 
B) avoid using commas 
C) use the passive voice instead of the active 
D) use camouflaged verbs 
E) use hedging sentences

Question 19

Which of the following is true of creating multimedia documents?

Accepted Answer

A) In order to include various media elements in a document, you must first ensure that you have the legal rights to use them. 
B) Multimedia documents follow a rigid linear structure from beginning to end and hence a conventional outline is suitable. 
C) Developing multimedia documents require minimal creative and technical skills as tasks such as adding photographs and video clips to webpages have gotten much easier in recent years. 
D) The costs associated with creating multimedia documents are practically negligible as consumer versions of several software tools are easily available. 
E) Multimedia elements can run on all types of software and hence compatibility is not an issue. 
A) In order to include various media elements in a document, you must first ensure that you have the legal rights to use them. 
B) Multimedia documents follow a rigid linear structure from beginning to end and hence a conventional outline is suitable. 
C) Developing multimedia documents require minimal creative and technical skills as tasks such as adding photographs and video clips to webpages have gotten much easier in recent years. 
D) The costs associated with creating multimedia documents are practically negligible as consumer versions of several software tools are easily available. 
E) Multimedia elements can run on all types of software and hence compatibility is not an issue.

Question 20

Sans serif typefaces are commonly used for body text while serif typefaces are commonly used for headings.

Accepted Answer

A) True 
 B)False

Which of the following sets of activities are part of the final step of the three-step writing process?

Malcolm has to pitch an idea for a new ad campaign to a demanding client.He needs to sound confident about his idea and needs to avoid stating a judgment as a fact.Which of the following should Malcolm avoid?

________ are suitable for displaying any information that lends itself to rows and columns.

Identify the faulty construction in the following sentence: Walking down the street,the trees were breath-taking.

Type style refers to any modification that lends contrast or emphasis to type,including boldface,italic,underlining,and color.

Which of the following will identify a hedging sentence?

Which of the following includes a dangling modifier?

Which of the following is not an effective use of design element?

Spell checker is a software function that is a substitute for proofreading.

Identify four software tools that can help you revise messages,and explain the risks of using them.

Which of the following statements about designing a message is true?

Using an extra-large typeface throughout business messages makes a positive impression on the audience by drawing their attention to the topic.

Using dangling modifiers is one way to improve the clarity of your messages.

Parallel construction occurs when a writer uses the same grammatical pattern to express similar ideas.

In any document,headings in a series should be ________.

List four factors that influence the distribution of a message.Explain how each factor has an influence on the choice of medium.

Descriptive headings ________.

To shorten sentences,________.

Which of the following is true of creating multimedia documents?

Sans serif typefaces are commonly used for body text while serif typefaces are commonly used for headings.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 5: Completing Business Messages

Which of the following sets of activities are part of the final step of the three-step writing process?

Malcolm has to pitch an idea for a new ad campaign to a demanding client.He needs to sound confident about his idea and needs to avoid stating a judgment as a fact.Which of the following should Malcolm avoid?

________ are suitable for displaying any information that lends itself to rows and columns.

Identify the faulty construction in the following sentence: Walking down the street,the trees were breath-taking.

Type style refers to any modification that lends contrast or emphasis to type,including boldface,italic,underlining,and color.

Which of the following will identify a hedging sentence?

Which of the following includes a dangling modifier?

Which of the following is not an effective use of design element?

Spell checker is a software function that is a substitute for proofreading.

Identify four software tools that can help you revise messages,and explain the risks of using them.

Which of the following statements about designing a message is true?

Using an extra-large typeface throughout business messages makes a positive impression on the audience by drawing their attention to the topic.

Using dangling modifiers is one way to improve the clarity of your messages.

Parallel construction occurs when a writer uses the same grammatical pattern to express similar ideas.

In any document,headings in a series should be ________.

List four factors that influence the distribution of a message.Explain how each factor has an influence on the choice of medium.

Descriptive headings ________.

To shorten sentences,________.

Which of the following is true of creating multimedia documents?

Sans serif typefaces are commonly used for body text while serif typefaces are commonly used for headings.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters