Question 1

Wisdom management refers to the set of business processes developed in an organization to create,store,transfer,and apply knowledge.

Accepted Answer

A) True 
 B)False

Question 2

Toys Inc.has their data in a database.They are able to share this information in the organization through the use of a portal,e-mail,instant messaging,wikis,social networks,and search engine technologies.Toys Inc.management supports this process by creating-based on new knowledge-new business practices,new products and services,and new markets for the firm.Which of the following best represents the scenario just described?

Accepted Answer

A) knowledge acquisition 
B) knowledge storage 
C) knowledge dissemination 
D) knowledge application 
A) knowledge acquisition 
B) knowledge storage 
C) knowledge dissemination 
D) knowledge application

Question 3

________ help organizations manage both structured and semistructured types of information.

Accepted Answer

Enterprise

Question 4

Which of the following statements about the use of wikis by firms is NOT true?

Accepted Answer

A) They are inexpensive and easy to implement. 
B) Users are able to modify wiki content contributed by others. 
C) They are most appropriate for information that must be revised but does not need to be available 24/7. 
D) They can be used as a central repository for all types of corporate data such as spreadsheets and e-mail. 
A) They are inexpensive and easy to implement. 
B) Users are able to modify wiki content contributed by others. 
C) They are most appropriate for information that must be revised but does not need to be available 24/7. 
D) They can be used as a central repository for all types of corporate data such as spreadsheets and e-mail.

Question 5

Intelligent agents can discover underlying patterns,categories,and behaviours in large data sets.

Accepted Answer

A) True 
 B)False

Question 6

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

Accepted Answer

A) KWS. 
B) LMS. 
C) wikis. 
D) CAD systems. 
A) KWS. 
B) LMS. 
C) wikis. 
D) CAD systems.

Question 7

Organizations can use fuzzy logic to create software systems that capture explicit knowledge where there is linguistic ambiguity.

Accepted Answer

A) True 
 B)False

Question 8

Knowledge workers are primarily clerical and data workers who usually do not possess high levels of education.

Accepted Answer

A) True 
 B)False

Question 9

Sports fans are familiar with the yellow first-down markers shown on televised football games or the special markings denoting the location and direction of hockey pucks in hockey games,these are examples of ________ technology.

Accepted Answer

The answer of Sports fans are familiar with the yellow...

Question 10

Virtual reality systems

Accepted Answer

A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) provide architects,engineers,and medical workers with precise,photorealistic simulations of objects. 
A) provide engineers,designers,and factory managers with precise control over industrial design and manufacturing. 
B) provide an important source of expertise for organizations. 
C) allow groups to work together on documents. 
D) provide architects,engineers,and medical workers with precise,photorealistic simulations of objects.

Question 11

Knowledge work systems (KWS)are specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an important dimension of knowledge?

Accepted Answer

A) Knowledge is a firm asset. 
B) Knowledge is a tangible asset. 
C) Knowledge has no location. 
D) Knowledge is non-situational. 
A) Knowledge is a firm asset. 
B) Knowledge is a tangible asset. 
C) Knowledge has no location. 
D) Knowledge is non-situational.

Question 13

________ systems include Internet-based collaboration environments such as Google Sites and IBM's Lotus Notes,social networking,e-mail,and instant messaging.

Accepted Answer

The answer of ________ systems include Internet-based collaboration environments such...

Question 14

________ technology seems to have created a deluge of information and knowledge.

Accepted Answer

The answer of ________ technology seems to have created a...

Question 15

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

Accepted Answer

A) True 
 B)False

Question 16

Identify three important qualities or capabilities of knowledge work systems.

Accepted Answer

Knowledge work systems must give knowled

Question 17

Which of the following is NOT a typical component or capability of an enterprise-wide knowledge management system?

Accepted Answer

A) collaboration tools 
B) KWS 
C) document management 
D) LMS 
A) collaboration tools 
B) KWS 
C) document management 
D) LMS

Question 18

Changing organizational behaviour by sensing and responding to new experience and knowledge is called

Accepted Answer

A) change management. 
B) knowledge networking. 
C) the knowledge value chain. 
D) organizational learning. 
A) change management. 
B) knowledge networking. 
C) the knowledge value chain. 
D) organizational learning.

Question 19

Enterprise-wide knowledge management systems are general-purpose firm-wide efforts to collect,store,distribute,and apply digital content and knowledge.

Accepted Answer

A) True 
 B)False

Question 20

Knowledge residing in the minds of employees that has not been documented is called ________.

Accepted Answer

The answer of Knowledge residing in the minds of employees...

Wisdom management refers to the set of business processes developed in an organization to create,store,transfer,and apply knowledge.

________ help organizations manage both structured and semistructured types of information.

Which of the following statements about the use of wikis by firms is NOT true?

Intelligent agents can discover underlying patterns,categories,and behaviours in large data sets.

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

Organizations can use fuzzy logic to create software systems that capture explicit knowledge where there is linguistic ambiguity.

Knowledge workers are primarily clerical and data workers who usually do not possess high levels of education.

Sports fans are familiar with the yellow first-down markers shown on televised football games or the special markings denoting the location and direction of hockey pucks in hockey games,these are examples of ________ technology.

Virtual reality systems

Knowledge work systems (KWS)are specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company.

Which of the following is an important dimension of knowledge?

________ systems include Internet-based collaboration environments such as Google Sites and IBM's Lotus Notes,social networking,e-mail,and instant messaging.

________ technology seems to have created a deluge of information and knowledge.

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

Identify three important qualities or capabilities of knowledge work systems.

Which of the following is NOT a typical component or capability of an enterprise-wide knowledge management system?

Changing organizational behaviour by sensing and responding to new experience and knowledge is called

Enterprise-wide knowledge management systems are general-purpose firm-wide efforts to collect,store,distribute,and apply digital content and knowledge.

Knowledge residing in the minds of employees that has not been documented is called ________.

Information Systems in Global Business Today

How Businesses Use Information Systems

Information Systems, organizations, and Strategy

Social, ethical, and Legal Issues in Information Systems

It Infrastructure and Emerging Technologies

Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Enterprise Applications to Manage Supply Chains and Respond to Customers

E-Commerce: Digital Markets and Digital Goods

Enhancing Decision Making

Developing Information Systems

Project Management, business Value, and Managing Change

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Wisdom management refers to the set of business processes developed in an organization to create,store,transfer,and apply knowledge.

________ help organizations manage both structured and semistructured types of information.

Which of the following statements about the use of wikis by firms is NOT true?

Intelligent agents can discover underlying patterns,categories,and behaviours in large data sets.

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

Organizations can use fuzzy logic to create software systems that capture explicit knowledge where there is linguistic ambiguity.

Knowledge workers are primarily clerical and data workers who usually do not possess high levels of education.

Sports fans are familiar with the yellow first-down markers shown on televised football games or the special markings denoting the location and direction of hockey pucks in hockey games,these are examples of ________ technology.

Virtual reality systems

Knowledge work systems (KWS)are specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company.

Which of the following is an important dimension of knowledge?

________ systems include Internet-based collaboration environments such as Google Sites and IBM's Lotus Notes,social networking,e-mail,and instant messaging.

________ technology seems to have created a deluge of information and knowledge.

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

Identify three important qualities or capabilities of knowledge work systems.

Which of the following is NOT a typical component or capability of an enterprise-wide knowledge management system?

Changing organizational behaviour by sensing and responding to new experience and knowledge is called

Enterprise-wide knowledge management systems are general-purpose firm-wide efforts to collect,store,distribute,and apply digital content and knowledge.

Knowledge residing in the minds of employees that has not been documented is called ________.

Information Systems in Global Business Today

How Businesses Use Information Systems

Information Systems, organizations, and Strategy

Social, ethical, and Legal Issues in Information Systems

It Infrastructure and Emerging Technologies

Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Enterprise Applications to Manage Supply Chains and Respond to Customers

E-Commerce: Digital Markets and Digital Goods

Enhancing Decision Making

Developing Information Systems

Project Management, business Value, and Managing Change

Managing Global Systems

Filters