Exam 11: Managing Knowledge

Knowledge management has become an important theme at many large business firms as managers realize that much of their firm's value depends on the firm's ability to create and manage knowledge.

Knowledge residing in the minds of employees that has not been documented is called explicit knowledge.

Which of the following is an important dimension of knowledge?

________ have visualization,rendering,and simulation capabilities that go far beyond those of conventional CAD systems.

Discuss the concept of virtual reality,especially with regard to VRML and its applications in the business arena.

The chief knowledge officer is the organizational role responsible for the firm's knowledge management program.

An search engine works by searching through the rules and "firing" those rules that are triggered by facts gathered and entered by the user.

Major enterprise content management systems also enable users to access external sources of information,such as news feeds and research,and to communicate via e-mail,chat/instant messaging,discussion groups,and videoconferencing.

Fuzzy logic is a type of