Exam 14: Project Management, business Value, and Managing Change

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

The ________ is the catalyst for the entire change process and is responsible for ensuring that all parties involved accept the changes created by a new system.

Requirements,potential savings,and financing are all part of the Budget Requirements section of an information systems plan.

The principal capital budgeting models for evaluating information technology projects are the payback method,the accounting rate of return on investment (ROI),the net present value,and the

Major systems supporting business functions and processes,current infrastructure capabilities and difficulties meeting business requirements are all part of the ________ section of an information systems plan.

Many information systems projects succeed because organizations incorrectly assess their business value or because firms fail to manage the organizational change surrounding the introduction of new technology.

The central method used in a scoring model is to

In sociotechnical design

The central method used in a portfolio analysis is to

The MIS steering committee sets policy and priorities for the IS department,including approving budgets for major projects and hearing progress reports on those major projects.

The principle method used in CSF analysis is to

The most widely used project management software today is

The ________ approach argues that an organization's information requirements are determined by a small number of critical success factors (CSFs)of managers.

________ use the concept of options valuation borrowed from the financial industry.

Without proper management,a systems development project takes longer to complete and most often exceeds the ________ budget.

New system projects and new infrastructure capabilities required are all part of the ________ section of an information systems plan.

Cash inflows take the form of ________ sales of more products (for reasons such as new products,higher quality,or increasing market share)or reduced costs in production and operations.

The information systems steering committee is the ________ management group with responsibility for systems development and operation.

Overview of plan contents,current business organization and future organization,and key business processes,are all part of the Purpose of the Plan section of an Information systems plan.

Major systems supporting business functions and processes,current infrastructure capabilities and difficulties meeting business requirements are all part of the Current Systems section of an information systems plan.