Exam 14: Project Management, business Value, and Managing Change

Current situation,current business organization and changing environments are all part of the ________ section of an information systems plan.

Various project management,requirements gathering,and planning methodologies have been developed for specific categories of ________ problems.

________ has become the most widely used project management software today.

Pets Inc is putting in a new ERP system.This is a very large project for them by many measures,including dollars spent,the size of the implementation staff,the time allocated for implementation,and the number of organizational units affected.This is an example of the level of project risk being influenced by ________.

An example of using an internal integration tool would be to

Big Books Inc.has determined that their new proposed system project supports the firm's strategic goals and meets user information requirements.In preparation of this undertaking they are investigating how the value of systems from a financial perspective gives a return of invested capital.Big Books Inc.Wants to make sure that the particular information system investment produces sufficient returns to justify its costs? What methodology should Big Books Inc.follow to answer these questions?

________ are all tangible benefits of information systems.

Many companies' information systems investment decisions do not adequately consider ________ from organizational disruptions created by a new system,such as the cost to train end users,the impact that users' learning curves for a new system have on productivity,or the time managers need to spend overseeing new system-related changes.

Many information systems projects do not succeed because organizations incorrectly assess their business value or because firms fail to manage the ________ surrounding the introduction of new technology.

The larger the systems project,the more risk the project runs in terms of being completed on time,within budget,and according to project requirements.

To best evaluate,from a financial standpoint,an IT investment whose benefits cannot be firmly established in advance,you would use:

Improved asset utilization,improved resource control and more timely information are all examples of ________ of information systems.

A(n)________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

You have been hired as a consultant to make recommendations for Smarty's,a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system.They are evaluating two commercially available software packages.What systems evaluation model will help them assess and compare the two packages? How does this model work?

The critical success factors approach argues that an organization's information requirements are determined by a small number of critical success factors (CSFs)of managers.

Capital budgeting methods rely on measures of cash flows into and out of the firm;capital projects ________ those cash flows.

The communications gap between users and systems designers is created by their differences in

Describe the elements of a management structure for information systems projects in a large corporation.

Information systems project costs also include the cost of ________,software,and work space.

With proper management,a systems development project takes longer to complete and most often exceeds the allocated budget.