Exam 2: Global E-Business and Collaboration

All of the following statements regarding Lotus Notes are True except for

To monitor the status of internal operations and the firm's relations with the external environment, managers need ________ systems.

The point-of-sale Pulse system used by Domino's to maintain consistent and efficient management functions in its restaurants is best categorized as which type of system?

Which types of systems consolidate the relevant knowledge and experience in the firm to make it available to improve business processes and management decision making?

ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.

Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.

Your aunt has asked you for your suggestions to make her business, a local sandwich shop, more efficient. Describe at least three types of business processes that a sandwich shop has. Can any be better coordinated through the use of information systems?

________ applications span the entire firm, integrating information from multiple functions and business processes to enhance the performance of the organization as a whole.

The term "management information systems" designates a specific category of information systems serving

What is the connection between organizations, information systems, and business processes?

Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?

You work for a highly successful advertiser that is just about to expand nationally. Of utmost importance will be finding a way to store and disseminate their clients' continually updated branding guides, which include multiple image files and text documents, to all of the firm's branches. What system will best serve these needs?

________ are designed to support organization-wide process coordination and integration.

You are planning the launch of your new company, an application service provider that provides an online timesheet and project tracking application. To best communicate with and manage your relationship with your users, you would want to implement a(n)

Enabling management to make better decisions regarding organizing and scheduling sourcing, production, and distribution is a central feature of

Which systems are typically a major source of data for other systems?

A Skype conference call using VOIP and webcams is an example of a remote, synchronous collaboration tool.

A hotel reservation system is a typical example of a management information system.

A Web interface used to present integrated personalized business content to users is called a(n) ________.

Which of the following is not one of the fifteen categories of collaborative software tools?