Exam 2: Global E-Business and Collaboration

Which type of system would you use to determine the five suppliers with the worst record in delivering goods on time?

Enterprise systems are also known as ________ systems.

Which of the following occupations would NOT be categorized as an "interaction" job?

A state Web site that allows citizens to pay parking fines online is a form of ________.

All of the following are direct business benefits of collaboration, except for

Which of the following decisions requires knowledge based on collaboration and interaction?

ESSs are designed primarily to solve specific problems.

Describe at least two benefits of using enterprise systems.

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment.

Which type of system would you use to determine what trends in your supplier's industry will affect your firm the most in five years?

A relocation control system that reports summaries on the total moving, house-hunting, and home financing costs for employees in all company divisions would fall into the category of

________ are highly trained technical specialists who write the software instructions for computers.

You have been hired by a worldwide non-profit agency to implement a system to handle their donations. The system must be able to handle and record telephone, sms, and Internet donations, provide up-to-the-minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be able to quickly access a donor's information and history. Which of the following systems will best meet these needs?

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

E-government refers to the application of ________ to digitally enable government and public sector agencies' relationships with citizens, businesses, and other arms of government.

Describe the role of IT governance within the firm.

Executive support systems are information systems that support the

Non-typical business problems with causes and effects that are rapidly changing are typically handled by which type of information system ?

You have been hired to work with 10 salespeople from different branches of a national business in creating an online training site for new Sales employees. Identify six collaboration tools that are available to help the team work together. Which single tool would be the most helpful for the project, in your opinion, and why?