Exam 2: Global E-Business and Collaboration

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Most MISs use sophisticated mathematical models or statistical techniques.

(True/False)
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Which of the following types of system helps expedite the flow of information between the firm and its suppliers and customers?

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Enterprise systems often include transactions with customers and vendors.

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You manage the IT department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system will most efficiently provide a solution?

(Multiple Choice)
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The retail home improvement chain you work for, DIY Discount, has noticed that one of its brands of faucets is not selling nearly as well as anticipated. What information systems of the business will you use to determine the reason for the poor sales? Discuss what information you will retrieve from which system. Which of the information systems will be most important for your analysis? Which of the systems will be least important?

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Identify and discuss the major types of information systems that serve the main management groups within a business. What are the relationships among these systems?

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Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?

(Multiple Choice)
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Supply chain management systems are more externally oriented than enterprise systems.

(True/False)
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Identifying customers is a responsibility of the ________ function.

(Multiple Choice)
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________ systems are used by middle management to combine data and sophisticated analytical models or data analysis tools to support nonroutine decision making.

(Short Answer)
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