Exam 2: Global E-Business and Collaboration

The four major enterprise applications are

ESS are specifically designed to serve which level of the organization?

Which of the following types of collaboration tools allows you to communicate with avatars using text messaging?

The principal liaison between the information systems groups and the rest of the organization is a(n)

A(n) ________ system collects data from various key business processes and stores the data in a single, comprehensive data repository, usable by other parts of the business.

Apex Vacuum, a family-owned manufacturer of budget vacuums, has grown exponentially over the last few years. However, the company is having difficulty preparing for future growth. The only information system used at Apex is an antiquated accounting system. The company has one manufacturing plant located in Arkansas; and three warehouses, in Arkansas, Delaware, and California. The Apex sales force is national, and Apex purchases about a third of its vacuum parts and materials from a single overseas supplier. You have been hired to recommend the information systems Apex should implement in order to maintain their competitive edge. However, there is not enough money for a full-blown, cross-functional enterprise application, and you will need to limit the first step to a single functional area or constituency. What will you choose, and why?

You would use an MIS to help decide whether to introduce a new product line.

Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance.

You have been hired by Inspiration Inc. to help improve their profit margin. Inspiration Inc. is a business communications consultancy that services many clients in different industries throughout the United States. The end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants, all of whom are located in their central headquarters in Chicago. What system do you recommend to improve the company's business processes and increase their profit margin?

The CPO is responsible for

________ systems integrate supplier, manufacturer, distributor, and customer logistics processes.

Producing bills of materials is a business process within the ________ function.

Transaction processing systems are most commonly used by the senior management level of an organization.

The ________ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational and management processes.

Buying or selling goods over the Internet is called

Supply chain management systems are one type of ________ system because they automate the flow of information across organizational boundaries.

Decision-support systems use internal information as well as information from external sources.

Which systems often deliver information to senior executives through a portal, which uses a Web interface to present integrated personalized business content?

You have been hired by an international architectural firm, with offices in Singapore, Paris, and Mumbai. The firm would like architects and draftspeople from different teams to be able to collaborate efficiently. How will you determine what the best collaboration tools are for their needs?

What is the most important function of an enterprise application?