Question 1

An example of a divisionalized bureaucracy is a

Accepted Answer

A)  startup firm. 
B)  university. 
C)  Fortune 500 firm. 
D)  midsize manufacturer. 
E)  consulting firm. 
A)  startup firm. 
B)  university. 
C)  Fortune 500 firm. 
D)  midsize manufacturer. 
E)  consulting firm.

Question 2

The value chain model classifies all company activities as primary activities.

Accepted Answer

A) True 
 B)False

Question 3

How do information systems enhance core competencies?

Accepted Answer

A)  by providing better reporting facilities 
B)  by creating educational opportunities for management 
C)  by allowing operational employees to interact with management 
D)  by encouraging the sharing of knowledge across business units 
E)  by fostering synergies among departments 
A)  by providing better reporting facilities 
B)  by creating educational opportunities for management 
C)  by allowing operational employees to interact with management 
D)  by encouraging the sharing of knowledge across business units 
E)  by fostering synergies among departments

Question 4

List three organizational factors that can prevent a firm in fully realizing the benefits of a new information system, and provide examples for each.

Accepted Answer

Features of organizations include the or

Question 5

The interaction between information systems and organizations is influenced

Accepted Answer

A)  primarily by the decision making of middle and senior managers. 
B)  by the development of new information technologies. 
C)  by many factors, including structure, politics, culture, and environment. 
D)  by two main microeconomic forces: capital and labor. 
E)  by management decisions. 
A)  primarily by the decision making of middle and senior managers. 
B)  by the development of new information technologies. 
C)  by many factors, including structure, politics, culture, and environment. 
D)  by two main microeconomic forces: capital and labor. 
E)  by management decisions.

Question 6

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are

Accepted Answer

A)  environment, organization, structure, and tasks. 
B)  technology, people, culture, and structure. 
C)  organization, culture, management, and environment. 
D)  tasks, technology, people, and structure. 
E)  costs, tasks, structure, and management. 
A)  environment, organization, structure, and tasks. 
B)  technology, people, culture, and structure. 
C)  organization, culture, management, and environment. 
D)  tasks, technology, people, and structure. 
E)  costs, tasks, structure, and management.

Question 7

What are the major factors to consider when performing a strategic systems analysis?

Accepted Answer

One major factor is the structure of the

Question 8

A(n) ________ is an activity at which a firm excels as a world-class leader.

Accepted Answer

A)  expertise area 
B)  competitive advantage 
C)  growth driver 
D)  efficiency 
E)  core competency 
A)  expertise area 
B)  competitive advantage 
C)  growth driver 
D)  efficiency 
E)  core competency

Question 9

An example of synergy in business is

Accepted Answer

A)  Amazon's use of the Internet to sell books. 
B)  Bank of America acquiring Countrywide Financial to reach a large pool of new customers. 
C)  Blockbuster combining traditional video rental with online video rental. 
D)  Walmart's order entry and inventory management system to coordinate with suppliers. 
E)  Nike's use of technology to improve its product offerings. 
A)  Amazon's use of the Internet to sell books. 
B)  Bank of America acquiring Countrywide Financial to reach a large pool of new customers. 
C)  Blockbuster combining traditional video rental with online video rental. 
D)  Walmart's order entry and inventory management system to coordinate with suppliers. 
E)  Nike's use of technology to improve its product offerings.

Question 10

How are the technical and behavioral definitions of an organization different?

Accepted Answer

The behavioral definition of an organiza

Question 11

Network economics

Accepted Answer

A)  applies the law of diminishing returns to communities of users. 
B)  applies traditional economics to networked users. 
C)  sees the cost of adding new members as inconsequential. 
D)  balances the high cost of adding new members to a community against the lower cost of using network infrastructure. 
E)  uses networks to link people, assets, and ideas. 
A)  applies the law of diminishing returns to communities of users. 
B)  applies traditional economics to networked users. 
C)  sees the cost of adding new members as inconsequential. 
D)  balances the high cost of adding new members to a community against the lower cost of using network infrastructure. 
E)  uses networks to link people, assets, and ideas.

Question 12

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

Accepted Answer

A)  competitive forces 
B)  value chain 
C)  bargaining power 
D)  new entrant 
E)  rivalry 
A)  competitive forces 
B)  value chain 
C)  bargaining power 
D)  new entrant 
E)  rivalry

Question 13

An activity businesses perform to measure and compare business processes to similar processes of other companies within their industry is

Accepted Answer

A)  benchmarking. 
B)  best practices. 
C)  value chain analysis. 
D)  strategic systems analysis. 
E)  secondary activities. 
A)  benchmarking. 
B)  best practices. 
C)  value chain analysis. 
D)  strategic systems analysis. 
E)  secondary activities.

Question 14

________ technologies radically change the business landscape and environment.

Accepted Answer

A)  Explosive 
B)  Inventive 
C)  Disruptive 
D)  Subversive 
E)  Divisive 
A)  Explosive 
B)  Inventive 
C)  Disruptive 
D)  Subversive 
E)  Divisive

Question 15

A manufacturer of deep-sea oil rigs may be least concerned about this marketplace force.

Accepted Answer

A)  product differentiation 
B)  traditional competitors 
C)  low number of suppliers 
D)  new market entrants 
E)  low number of customers 
A)  product differentiation 
B)  traditional competitors 
C)  low number of suppliers 
D)  new market entrants 
E)  low number of customers

Question 16

The ability to offer individually tailored products or services using the same production resources as bulk production is known as

Accepted Answer

A)  customized response. 
B)  size customization. 
C)  magnitude customization. 
D)  dimension customization. 
E)  mass customization. 
A)  customized response. 
B)  size customization. 
C)  magnitude customization. 
D)  dimension customization. 
E)  mass customization.

Question 17

Along with capital, ________ is the primary production input that the organization uses to create products and services.

Accepted Answer

A)  structure 
B)  culture 
C)  politics 
D)  natural resources 
E)  labor 
A)  structure 
B)  culture 
C)  politics 
D)  natural resources 
E)  labor

Question 18

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

Accepted Answer

A)  machine 
B)  professional 
C)  divisionalized 
D)  multidivisional 
E)  ad hoc 
A)  machine 
B)  professional 
C)  divisionalized 
D)  multidivisional 
E)  ad hoc

Question 19

High product differentiation is a sign of a transparent marketplace.

Accepted Answer

A) True 
 B)False

Question 20

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Accepted Answer

A) True 
 B)False

An example of a divisionalized bureaucracy is a

The value chain model classifies all company activities as primary activities.

How do information systems enhance core competencies?

List three organizational factors that can prevent a firm in fully realizing the benefits of a new information system, and provide examples for each.

The interaction between information systems and organizations is influenced

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are

What are the major factors to consider when performing a strategic systems analysis?

A(n) ________ is an activity at which a firm excels as a world-class leader.

An example of synergy in business is

How are the technical and behavioral definitions of an organization different?

Network economics

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

An activity businesses perform to measure and compare business processes to similar processes of other companies within their industry is

________ technologies radically change the business landscape and environment.

A manufacturer of deep-sea oil rigs may be least concerned about this marketplace force.

The ability to offer individually tailored products or services using the same production resources as bulk production is known as

Along with capital, ________ is the primary production input that the organization uses to create products and services.

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

High product differentiation is a sign of a transparent marketplace.

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

An example of a divisionalized bureaucracy is a

The value chain model classifies all company activities as primary activities.

How do information systems enhance core competencies?

List three organizational factors that can prevent a firm in fully realizing the benefits of a new information system, and provide examples for each.

The interaction between information systems and organizations is influenced

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are

What are the major factors to consider when performing a strategic systems analysis?

A(n) ________ is an activity at which a firm excels as a world-class leader.

An example of synergy in business is

How are the technical and behavioral definitions of an organization different?

Network economics

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

An activity businesses perform to measure and compare business processes to similar processes of other companies within their industry is

________ technologies radically change the business landscape and environment.

A manufacturer of deep-sea oil rigs may be least concerned about this marketplace force.

The ability to offer individually tailored products or services using the same production resources as bulk production is known as

Along with capital, ________ is the primary production input that the organization uses to create products and services.

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

High product differentiation is a sign of a transparent marketplace.

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters