Question 1

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

Accepted Answer

A)  product differentiation 
B)  market niche 
C)  mass customization 
D)  process efficiency 
E)  low-cost leadership 
A)  product differentiation 
B)  market niche 
C)  mass customization 
D)  process efficiency 
E)  low-cost leadership

Question 2

The parts of an organization's infrastructure, human resources, technology, and procurement that make the delivery of the firm's products or services possible are known as ________ activities.

Accepted Answer

A)  primary 
B)  auxiliary 
C)  secondary 
D)  service 
E)  support 
A)  primary 
B)  auxiliary 
C)  secondary 
D)  service 
E)  support

Question 3

Under Mintzberg's classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of

Accepted Answer

A)  entrepreneurial structures. 
B)  divisionalized bureaucracies. 
C)  professional bureaucracies. 
D)  adhocracies. 
E)  machine bureaucracies. 
A)  entrepreneurial structures. 
B)  divisionalized bureaucracies. 
C)  professional bureaucracies. 
D)  adhocracies. 
E)  machine bureaucracies.

Question 4

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

Accepted Answer

A) True 
 B)False

Question 5

All of the following are competitive forces except

Accepted Answer

A)  suppliers. 
B)  new market entrants. 
C)  external environment. 
D)  customers. 
E)  substitute products. 
A)  suppliers. 
B)  new market entrants. 
C)  external environment. 
D)  customers. 
E)  substitute products.

Question 6

You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?

Accepted Answer

A)  Identify the business ecosystem the distributor is in. 
B)  Implement a strategic transition to the new system. 
C)  Perform a strategic systems analysis. 
D)  Benchmark existing systems. 
E)  Set up a strategic transition. 
A)  Identify the business ecosystem the distributor is in. 
B)  Implement a strategic transition to the new system. 
C)  Perform a strategic systems analysis. 
D)  Benchmark existing systems. 
E)  Set up a strategic transition.

Question 7

A substitute product of most concern for a cable TV distributor is

Accepted Answer

A)  satellite TV. 
B)  broadcast TV. 
C)  satellite radio. 
D)  the Internet. 
E)  terrestrial radio. 
A)  satellite TV. 
B)  broadcast TV. 
C)  satellite radio. 
D)  the Internet. 
E)  terrestrial radio.

Question 8

How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers?
 Give examples.

Accepted Answer

A core competency is an activity for whi

Question 9

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

Accepted Answer

A)  Product differentiation 
B)  Low-cost leadership 
C)  Customer efficiency 
D)  Mass customization 
E)  Switching cost 
A)  Product differentiation 
B)  Low-cost leadership 
C)  Customer efficiency 
D)  Mass customization 
E)  Switching cost

Question 10

How are information systems used at the industry level to achieve strategic advantage?

Accepted Answer

A)  by building industry-wide, IT-supported consortia and symposia 
B)  by raising the bargaining power of suppliers 
C)  by encouraging the entry of new competitors 
D)  by enforcing standards that reduce the differences between competitors 
E)  by decreasing switching costs 
A)  by building industry-wide, IT-supported consortia and symposia 
B)  by raising the bargaining power of suppliers 
C)  by encouraging the entry of new competitors 
D)  by enforcing standards that reduce the differences between competitors 
E)  by decreasing switching costs

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

The parts of an organization's infrastructure, human resources, technology, and procurement that make the delivery of the firm's products or services possible are known as ________ activities.

Under Mintzberg's classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

All of the following are competitive forces except

You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?

A substitute product of most concern for a cable TV distributor is

How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers? Give examples.

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

How are information systems used at the industry level to achieve strategic advantage?

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

The parts of an organization's infrastructure, human resources, technology, and procurement that make the delivery of the firm's products or services possible are known as ________ activities.

Under Mintzberg's classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

All of the following are competitive forces except

You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?

A substitute product of most concern for a cable TV distributor is

How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers? Give examples.

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

How are information systems used at the industry level to achieve strategic advantage?

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters