Question 1

A firm can exercise greater control over its suppliers by having

Accepted Answer

A)  more suppliers. 
B)  fewer suppliers. 
C)  global suppliers. 
D)  local suppliers. 
E)  regional suppliers. 
A)  more suppliers. 
B)  fewer suppliers. 
C)  global suppliers. 
D)  local suppliers. 
E)  regional suppliers.

Question 2

Mass customization offers individually tailored products or services using the same resources as mass production.

Accepted Answer

A) True 
 B)False

Question 3

Define and describe a business ecosystem. Give an example of a business ecosystem.

Accepted Answer

A business ecosystem is a collection of

Question 4

Customers are one of the competitive forces that affect an organization's ability to compete.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following represent the primary activities of a firm?

Accepted Answer

A)  inbound logistics, operations, outbound logistics, sales and marketing, and service 
B)  inbound logistics, operations, outbound logistics, technology, and service 
C)  procurement, inbound logistics, operations, technology, and outbound logistics 
D)  procurement, operations, technology, sales and marketing, and services 
E)  organization infrastructure, human resources, technology, and procurement 
A)  inbound logistics, operations, outbound logistics, sales and marketing, and service 
B)  inbound logistics, operations, outbound logistics, technology, and service 
C)  procurement, inbound logistics, operations, technology, and outbound logistics 
D)  procurement, operations, technology, sales and marketing, and services 
E)  organization infrastructure, human resources, technology, and procurement

Question 6

How is Internet technology useful from a network economics perspective?
 Give examples.

Accepted Answer

In network economics, the cost of adding

Question 7

Information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor from the point of view of economics.

Accepted Answer

A) True 
 B)False

Question 8

Research has shown that a majority of firms are able to align their information technology with their business goals.

Accepted Answer

A) True 
 B)False

Question 9

All of the following industries have been disrupted by the Internet except

Accepted Answer

A)  encyclopedias. 
B)  newspapers. 
C)  music. 
D)  air travel. 
E)  clothing. 
A)  encyclopedias. 
B)  newspapers. 
C)  music. 
D)  air travel. 
E)  clothing.

Question 10

'Synergies' occur when the output of some units in a firm can be used as inputs to other units, lowering cost and generating profits.

Accepted Answer

A) True 
 B)False

Question 11

Business processes are collections of

Accepted Answer

A)  informal practices and behaviors. 
B)  formalized and documented practices. 
C)  business rules. 
D)  rights and privileges. 
E)  routines. 
A)  informal practices and behaviors. 
B)  formalized and documented practices. 
C)  business rules. 
D)  rights and privileges. 
E)  routines.

Question 12

Nike's forays into information technology represent an effort to

Accepted Answer

A)  maintain low-cost leadership. 
B)  focus on market niche. 
C)  strengthen customer and supplier intimacy. 
D)  perform intensive customer data analysis. 
E)  achieve product differentiation. 
A)  maintain low-cost leadership. 
B)  focus on market niche. 
C)  strengthen customer and supplier intimacy. 
D)  perform intensive customer data analysis. 
E)  achieve product differentiation.

Question 13

In environmental scanning, a firm may use information systems to

Accepted Answer

A)  utilize sensors that track products through the value chain. 
B)  analyze external Internet traffic to its Web sites. 
C)  identify external events that may affect it. 
D)  understand its carbon footprint and energy impacts on the environment. 
E)  develop a unified organizational culture. 
A)  utilize sensors that track products through the value chain. 
B)  analyze external Internet traffic to its Web sites. 
C)  identify external events that may affect it. 
D)  understand its carbon footprint and energy impacts on the environment. 
E)  develop a unified organizational culture.

Question 14

An efficient customer response system directly links consumer behavior to distribution and production and supply chains.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a major feature of organizations that impacts the use of information systems?

Accepted Answer

A)  business processes 
B)  environments 
C)  goals 
D)  agency costs 
E)  leadership styles 
A)  business processes 
B)  environments 
C)  goals 
D)  agency costs 
E)  leadership styles

Question 16

The Internet raises the bargaining power of customers by

Accepted Answer

A)  creating new opportunities for building loyal customer bases. 
B)  making more products available. 
C)  making information available to everyone. 
D)  lowering transaction costs. 
E)  enabling the development of new services. 
A)  creating new opportunities for building loyal customer bases. 
B)  making more products available. 
C)  making information available to everyone. 
D)  lowering transaction costs. 
E)  enabling the development of new services.

Question 17

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer.

Accepted Answer

A) True 
 B)False

Question 18

As discussed in the chapter opening case, which of the four generic strategies did T.J. Maxx employ to combat the competition offered by Target, Kohls, Walmart, Macy's and pure online stores likeRue LaLa and Gilt Groupe?

Accepted Answer

A)  market niche focus 
B)  customer and supplier intimacy 
C)  network-based strategy 
D)  product synergies 
E)  efficient customer response 
A)  market niche focus 
B)  customer and supplier intimacy 
C)  network-based strategy 
D)  product synergies 
E)  efficient customer response

Question 19

A virtual company

Accepted Answer

A)  uses networks to link people, assets, and ideas. 
B)  uses Internet technology to maintain a virtual storefront. 
C)  uses Internet technology to maintain a networked community of users. 
D)  provides entirely Internet-driven services, or virtual products. 
E)  is limited by traditional organizational boundaries. 
A)  uses networks to link people, assets, and ideas. 
B)  uses Internet technology to maintain a virtual storefront. 
C)  uses Internet technology to maintain a networked community of users. 
D)  provides entirely Internet-driven services, or virtual products. 
E)  is limited by traditional organizational boundaries.

Question 20

An example of a keystone firm within a business ecosystem is

Accepted Answer

A)  Apple and software application writers in the mobile platform ecosystem. 
B)  GUESS and the fashion ecosystem. 
C)  Citibank and the ATM ecosystem. 
D)  American Airlines and the computerized reservation ecosystem. 
E)  Nike and the athletic apparel ecosystem. 
A)  Apple and software application writers in the mobile platform ecosystem. 
B)  GUESS and the fashion ecosystem. 
C)  Citibank and the ATM ecosystem. 
D)  American Airlines and the computerized reservation ecosystem. 
E)  Nike and the athletic apparel ecosystem.

A firm can exercise greater control over its suppliers by having

Mass customization offers individually tailored products or services using the same resources as mass production.

Define and describe a business ecosystem. Give an example of a business ecosystem.

Customers are one of the competitive forces that affect an organization's ability to compete.

Which of the following represent the primary activities of a firm?

How is Internet technology useful from a network economics perspective? Give examples.

Information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor from the point of view of economics.

Research has shown that a majority of firms are able to align their information technology with their business goals.

All of the following industries have been disrupted by the Internet except

'Synergies' occur when the output of some units in a firm can be used as inputs to other units, lowering cost and generating profits.

Business processes are collections of

Nike's forays into information technology represent an effort to

In environmental scanning, a firm may use information systems to

An efficient customer response system directly links consumer behavior to distribution and production and supply chains.

Which of the following is not a major feature of organizations that impacts the use of information systems?

The Internet raises the bargaining power of customers by

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer.

As discussed in the chapter opening case, which of the four generic strategies did T.J. Maxx employ to combat the competition offered by Target, Kohls, Walmart, Macy's and pure online stores likeRue LaLa and Gilt Groupe?

A virtual company

An example of a keystone firm within a business ecosystem is

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

A firm can exercise greater control over its suppliers by having

Mass customization offers individually tailored products or services using the same resources as mass production.

Define and describe a business ecosystem. Give an example of a business ecosystem.

Customers are one of the competitive forces that affect an organization's ability to compete.

Which of the following represent the primary activities of a firm?

How is Internet technology useful from a network economics perspective? Give examples.

Information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor from the point of view of economics.

Research has shown that a majority of firms are able to align their information technology with their business goals.

All of the following industries have been disrupted by the Internet except

'Synergies' occur when the output of some units in a firm can be used as inputs to other units, lowering cost and generating profits.

Business processes are collections of

Nike's forays into information technology represent an effort to

In environmental scanning, a firm may use information systems to

An efficient customer response system directly links consumer behavior to distribution and production and supply chains.

Which of the following is not a major feature of organizations that impacts the use of information systems?

The Internet raises the bargaining power of customers by

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer.

As discussed in the chapter opening case, which of the four generic strategies did T.J. Maxx employ to combat the competition offered by Target, Kohls, Walmart, Macy's and pure online stores likeRue LaLa and Gilt Groupe?

A virtual company

An example of a keystone firm within a business ecosystem is

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters