Exam 14: Human Resource Management: Building a Top-Quality Workforce

So far,the outsourcing of jobs to foreign countries has only had a significant impact on poorly educated,low-skill workers.

Contingent workers are likely to be most important to firms with which of the following?

On-the-job training is usually an effective first stage in the training of workers hired to perform complex and challenging jobs.

Describe the five steps of the selection process that results in a new hire,and explain why the selection process is important to the human resource management recruitment process.

In today's economy,who most desires flexibility in work schedules?

Probationary periods are only necessary for younger,less experienced workers about whom the employer has strong reservations as to whether or not the newly hired worker has the ability to perform the job.

List five reasons why effective training can contribute to a firm's competitive edge and to its healthy bottom line.List and describe two specific examples of training and development programs.

A firm that wants to tap new ideas and fresh perspectives is likely to find an internal recruitment approach to be the best way to fill positions that come open.

What is the primary goal of most employment legislation?

Because they recognize that many in the baby boom generation are reaching retirement age,most firms now have extensive programs in place to try to retain their older workers.

To fill in workload gaps during high production times,companies often use which of the following?

Flextime is a scheduling option that allows workers to choose when they start and finish their workday,as long as they complete the required number of hours.

One of the advantages of hiring younger workers is that they tend to have a strong sense of loyalty and commitment to the organizations they join,which pays off in terms of lower worker turnover.

Human resource managers must maintain awareness of the latest government legislation that impacts HR management.

A job description defines the specific qualifications necessary to hold a particular position.

Which of the following do businesses use to develop leadership skills within the company?

Which of the following provides a simple indication of whether senior management values the contributions of the HR department?

Daria is a human resource manager at a large corporation.In this position,her primary responsibility is likely to find ways to minimize her company's total expenditures on labour,including the costs involved in wages,salaries,benefits,recruitment,and training.

Compare the pros and cons of the internal and external recruitment of human resources.

James Greer is a 57-year-old accountant who has worked for the same large firm for almost 30 years.His yearly evaluations always show high performance.Despite this,his young new boss recently called him into his office and let him know that his last day of work will be at the end of the month,explaining that he preferred to work with employees closer to his own age.James noted that the firm posted increased profits this past year and viewed his boss's actions as unfair,so he decided to make an appointment with the HR director.What would the HR director most likely tell James?