Exam 16: Operations Management: Putting It All Together

Describe just-in-time production and its impact on overall production.

What is the term for a firm's strategy to gain more control over the supply chain by performing the activities itself or by acquiring the organizations that perform the activities?

One advantage of computer-aided engineering is that it often allows engineers to catch design flaws before production occurs.

Operations managers at Marcus Industries agree that the company is trying to handle too many supply chain functions on its own,resulting in the inefficient use of resources.This suggests that the firm may soon embark on what type of strategy?

Explain how technology has influenced operations management.

Which of the following is software that provides powerful drawing and drafting tools that enable users to create and edit blueprints and three-dimensional design drawings quickly and easily?

Define efficiency and effectiveness as operations manager use these terms.Which of these goals is more important? Why?

Vertical integration means performing functions in a supply chain internally rather than having them outsourced.

Inventory consists of the stocks of finished items,works-in-process,parts,materials,or other resources held by an organization.

Value stream mapping is a project scheduling tool that illustrates all of the "paths" that represent sequences of activities that must be carried out in order for a project to be completed.

Jet-Away Airlines keeps things simple by using one type of airplane,which eliminates the need to train mechanics on several different models.It also flies to three specific resort destinations,and all seats are given on a first-come,first-served basis.These practices demonstrate Jet-Away's commitment to which of the following?

Gantt charts are used to illustrate the mix of product lines a firm includes in its overall product mix.

In order to participate in the Baldrige National Quality Program,firms are required to incorporate the Six Sigma quality program.

Over the long run,a firm must choose to either be effective or efficient,because it is impossible to achieve both objectives consistently within the same organization.

To whom does TQM typically give the authority and responsibility to make and implement decisions intended to improve product quality?

Explain how operations managers use the Critical Path Method to manage major projects.Be sure your discussion includes an explanation of what a critical path is,and why it is significant.

What type of system has the goal of integrating the information flows of all aspects of a business's operations?

Which of the following statements about the relationship between efficiency and effectiveness is most accurate?

The key to improving efficiency and effectiveness to gain a competitive advantage is improvements in which area?

Factors that contribute to the cost and challenge of implementing ERP systems include the complexity of the software itself,the need to transfer data and information into the new system,and the challenge of training employees to use the system.