Exam 16: Operations Management: Putting It All Together

The Critical Path Method is a project management tool that illustrates the relationships among the activities involved in completing a project and enables managers to identify those activities that are most likely to create delays in the completion of the overall project.

The Stock N Stuffer company produces small,inexpensive toys and novelties that are often used as stocking stuffers during the Christmas season.Almost half of all of the company's sales come between November 1st and December 24th.Stock N Stuffer is likely to find that it makes sense to build up relatively large inventories of goods over the summer and fall months.

Which of the following is a quality of life factor that would affect an employee's decision to move to a company's new overseas locations?

In the terminology of the Critical Path Method,a critical path is which of the following?

Identify and describe key factors operations managers consider when choosing a location for a facility.

John Stevens is a design engineer who uses powerful software to test and analyze his designs before the company goes to the expense of producing any real prototypes.The kind of software John is using is called computer-integrated manufacturing software.

Robots are not just used for the production of goods,but of services as well.According to your textbook,what kinds of specialists use robots to interact with consumers?

Flow shop process is a production process that uses specialized machinery and equipment to produce a large quantity of a specific good very efficiently.

Goods are considered tangible,while services are considered intangible.

Production of a standardized product would most likely be organized as which of the following?

A present-day example of a poka-yoke would be which of the following?

Marcus is a self-employed marketing consultant.He is good at helping his clients with their marketing challenges; however,he is not keeping up with billing his clients regularly or keeping track of his hours.He feels like the time he spends on these functions is taking him away from activities where he has more talent and ability.His small business needs to bill clients quickly to keep the business running.What would you recommend that Marcus do?

What does outsourcing allow firms to do?

Outsourcing is essentially the opposite of vertical integration.

In operations management,quality is defined in terms of which of the following?

Assembly lines are associated with the production of goods in large quantities.The goods are produced by using standardized methods.

In operations management,which of the following refers to completing a task or producing a product at the lowest cost?

A job shop process is a production process designed to produce goods or services in relatively small batches using general-purpose machinery and equipment.

From an operations management perspective,explain the differences between goods and services.

What type of production emphasizes production of goods to meet actual current demand,therefore minimizing the need to hold inventories of finished goods and work-in-process?