Exam 2: Defining the Marketing Research Problem and Developing an Approach

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Which of the following is NOT a common form of a model?

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In a short essay, discuss the characteristics of an analytical model and list and discuss the three most common forms of this model.

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An analytical model consists of a set of variables related in a specified manner to represent all or a part of some real system or process. Models can take many forms. The most common are verbal, graphical, and mathematical structures. In verbal models, the variables and their relationships are stated in prose form. These models are often a summary or restatement of the main points of the theory. Graphical models are visual and pictorially represent the theory. They are used to isolate variables and to suggest directions of relationships but are not designed to provide numerical results. They are logical, preliminary steps to developing mathematical models. Mathematical models explicitly specify the strength and direction of relationships among variables, usually in equation form.

The management decision problem asks what information is needed and how it can best be obtained.

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Buyer behavior is a body of knowledge that tries to understand and predict consumers' reactions based on an individual's specific characteristics.

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An unproven statement or proposition about a factor or phenomenon that is of interest to the researcher is called a(n) ________.

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________ explicitly specify the strength and direction of relationships among variables, usually in equation form.

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Case studies usually involve legal cases, and in this way they have come to be named "case studies."

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________ are visual and pictorially represent the theory.

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________ are statements about proposed relationships rather than merely questions to be answered.

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According to the text, primary data are an economical and quick source of background information.

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The problem confronting the decision maker is typically referred to as the ________.

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An unstructured, exploratory research methodology based on small samples intended to provide insight and understanding of the problem setting is called quantitative research.

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In a short essay, list and discuss at least five important issues that are discussed with decision makers when a problem audit is conducted.

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In ________, the variables and their relationships are stated in prose form.

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An explicit specification of a set of variables and their interrelationships designed to represent some real system or process in whole or in part is called an analytical model.

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According to the text, ________ are an economical and quick source of background information.

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Analysis of blogs and Facebook postings revealed to Hewlett-Packard (HP) that many customers who purchased its computers were having issues with service support.

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While every step in a marketing research project is important, ________ is the most important step.

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A broad statement of the general problem and identification of the specific components of the marketing research problem is called problem definition.

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Data originated by the researcher specifically to address the research problem are called primary data.

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