Exam 10: Measurement and Scaling: Noncomparative Scaling Techniques

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The extent to which a scale produces consistent results if repeated measurements are made on the characteristic is called ________.

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A measure of internal consistency reliability that is the average of all possible split-half coefficients resulting from different splittings of the scale items is called ________.

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In a short essay, define reliability, and list and discuss the three popular approaches for assessing reliability.

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Perfect reliability implies perfect validity.

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When using a semantic differential, the respondent is typically asked to rate a brand, store, or some other object in terms of bipolar adjectives, such as cold and warm.

(True/False)
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Which of the following types of error describes measurement error that arises from arbitrary changes that have a different effect each time the measurement is made?

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A measurement scale with five response categories ranging from "strongly disagree" to "strongly agree," which requires the respondents to indicate a degree of agreement or disagreement with each of a series of statements related to the stimulus object, is called a Stapel scale.

(True/False)
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If a neutral or indifferent scale response is possible for at least some of the respondents, an even number of categories should be used.

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Discriminant validity is a measure of construct validity that measures the extent to which the scale correlates positively with other measures of the same construct.

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________ is a measure of construct validity that measures the extent to which the scale correlates positively with other measures of the same construct.

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________ is a type of validity that consists of a subjective but systematic evaluation of the representativeness of the content of a scale for the measuring task at hand.

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Reliability refers to the extent to which a scale produces valid results if repeated measurements are made.

(True/False)
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Likert scale analysis is generally conducted by appropriately summing the item scores.

(True/False)
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In a short essay, discuss the proper steps in choosing a scaling technique for a particular marketing research problem.

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When using a(n) ________, the respondent is typically asked to rate a brand, store, or some other object in terms of bipolar adjectives, such as cold and warm.

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Systematic error describes measurement error that arises from arbitrary changes that have a different effect each time the measurement is made.

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________ is an approach for assessing reliability in which respondents are administered identical sets of scale items at two different times under as nearly equivalent conditions as possible.

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A construct is more abstract than everyday concepts.

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Scale categories can be ________.

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According to the text, construct validity includes all the following EXCEPT:

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