Question 1

Formal vertical organizational teams are also known as ____________ teams.

Accepted Answer

A) hierarchy 
B) upright 
C) coordinated effort 
D) command or functional 
A) hierarchy 
B) upright 
C) coordinated effort 
D) command or functional

Question 2

Teams often have which of the following benefits for organizations?

Accepted Answer

A) flexibility 
B) commitment 
C) synergy 
D) all of the above 
A) flexibility 
B) commitment 
C) synergy 
D) all of the above

Question 3

Match the options below with the correct phrases:
-project team

Accepted Answer

A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization 
A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization

Question 4

Competition among organizational members can produce negative as well as positive results.

Accepted Answer

A) True 
 B)False

Question 5

The characteristics of effective teams include the following  except:

Accepted Answer

A) they are committed to and involved in clear,shared goals. 
B) they trust each other. 
C) they are flexible. 
D) they focus on symptoms,not causes,when problems occur. 
A) they are committed to and involved in clear,shared goals. 
B) they trust each other. 
C) they are flexible. 
D) they focus on symptoms,not causes,when problems occur.

Question 6

Most effective organizational teams have less than six (6)members.

Accepted Answer

A) True 
 B)False

Question 7

Match the options below with the correct phrases:
-avoidance

Accepted Answer

A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence 
A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence

Question 8

Match the options below with the correct phrases:
-formal team

Accepted Answer

A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence 
A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence

Question 9

Cohesiveness and success build on each other.

Accepted Answer

A) True 
 B)False

Question 10

Which team member's role is to propose new solutions,new methods,and new systems for team problems?

Accepted Answer

A) communicator 
B) cheerleader 
C) initiator 
D) contributor 
A) communicator 
B) cheerleader 
C) initiator 
D) contributor

Question 11

Match the options below with the correct phrases:
-vertical team

Accepted Answer

A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization 
A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization

Question 12

By definition,groups that do not regularly meet are still a team.

Accepted Answer

A) True 
 B)False

Question 13

A storming stage occurs when a team engages in disagreement and conflict.

Accepted Answer

A) True 
 B)False

Question 14

One person can comprise a team.

Accepted Answer

A) True 
 B)False

Question 15

Self-directed and self-managed work teams are answerable for their efforts.

Accepted Answer

A) True 
 B)False

Question 16

Match the options below with the correct phrases:
-self-managed work team

Accepted Answer

A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization 
A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization

Question 17

Match the options below with the correct phrases:
-team norms

Accepted Answer

A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization 
A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization

Question 18

Teams should solve problems by addressing causes,not symptoms.

Accepted Answer

A) True 
 B)False

Question 19

One advantage of using teams is free riders.

Accepted Answer

A) True 
 B)False

Question 20

A conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance is called:

Accepted Answer

A) smoothing. 
B) compromising. 
C) collaborating. 
D) confronting. 
A) smoothing. 
B) compromising. 
C) collaborating. 
D) confronting.

Formal vertical organizational teams are also known as ____________ teams.

Teams often have which of the following benefits for organizations?

Match the options below with the correct phrases: -project team

Competition among organizational members can produce negative as well as positive results.

The characteristics of effective teams include the following except:

Most effective organizational teams have less than six (6)members.

Match the options below with the correct phrases: -avoidance

Match the options below with the correct phrases: -formal team

Cohesiveness and success build on each other.

Which team member's role is to propose new solutions,new methods,and new systems for team problems?

Match the options below with the correct phrases: -vertical team

By definition,groups that do not regularly meet are still a team.

A storming stage occurs when a team engages in disagreement and conflict.

One person can comprise a team.

Self-directed and self-managed work teams are answerable for their efforts.

Match the options below with the correct phrases: -self-managed work team

Match the options below with the correct phrases: -team norms

Teams should solve problems by addressing causes,not symptoms.

One advantage of using teams is free riders.

A conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance is called:

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 14: Team Management and Conflict

Formal vertical organizational teams are also known as ____________ teams.

Teams often have which of the following benefits for organizations?

Match the options below with the correct phrases: -project team

Competition among organizational members can produce negative as well as positive results.

The characteristics of effective teams include the following except:

Most effective organizational teams have less than six (6)members.

Match the options below with the correct phrases: -avoidance

Match the options below with the correct phrases: -formal team

Cohesiveness and success build on each other.

Which team member's role is to propose new solutions,new methods,and new systems for team problems?

Match the options below with the correct phrases: -vertical team

By definition,groups that do not regularly meet are still a team.

A storming stage occurs when a team engages in disagreement and conflict.

One person can comprise a team.

Self-directed and self-managed work teams are answerable for their efforts.

Match the options below with the correct phrases: -self-managed work team

Match the options below with the correct phrases: -team norms

Teams should solve problems by addressing causes,not symptoms.

One advantage of using teams is free riders.

A conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance is called:

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Information Management Systems

Control: Purpose, Process, and Techniques

Filters