Question 1

Match the options below with the correct phrases:
-work team

Accepted Answer

A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization 
A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization

Question 2

Ad hoc committees sometimes handle grievances.

Accepted Answer

A) True 
 B)False

Question 3

The conflict resolution of confrontation ____________.

Accepted Answer

A) is inevitably face-to-face 
B) ends in positive feelings 
C) does not produce stress 
D) produces sound resolutions 
A) is inevitably face-to-face 
B) ends in positive feelings 
C) does not produce stress 
D) produces sound resolutions

Question 4

Some cross-functional teams exist indefinitely.

Accepted Answer

A) True 
 B)False

Question 5

Match the options below with the correct phrases:
-performing stage

Accepted Answer

A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization 
A) a conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance 
B) a team that assumes complete responsibility for its work 
C) two or more persons actively striving toward the same objective(s) 
D) a team where members primarily interact electronically because they are separated physically 
E) their intent is to create new products
F)the team development phase with disagreement and conflict
G)sometimes called a problem-solving team
H)a temporary horizontal team from different departments designed to accomplish a limited number of objectives
I)a standard of behavior accepted by members
J)the team development phase in which the team begins to function and moves toward accomplishing its objectives
K)a team created to guarantee quality
L)an objective that overshadows individual interests
M)team composed of multiskilled workers
N)sometimes called a command team
O)team that focuses on refining the organization processes
P)conflict that supports the objectives of the organization

Question 6

Team members can take on several role identities during group processes.

Accepted Answer

A) True 
 B)False

Question 7

Match the options below with the correct phrases:
-conflict

Accepted Answer

A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence 
A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence

Question 8

Horizontal teams are comprised of several layers of management.

Accepted Answer

A) True 
 B)False

Question 9

Which one of the following is not a characteristic of work teams?

Accepted Answer

A) They are composed of multiskilled workers. 
B) They perform tasks previously done by members in a functional department. 
C) They are typically large. 
D) They assume responsibility for the functions or tasks. 
A) They are composed of multiskilled workers. 
B) They perform tasks previously done by members in a functional department. 
C) They are typically large. 
D) They assume responsibility for the functions or tasks.

Question 10

Product development teams improve existing products.

Accepted Answer

A) True 
 B)False

Question 11

Team norms are formal by nature.

Accepted Answer

A) True 
 B)False

Question 12

Match the options below with the correct phrases:
-forming stage

Accepted Answer

A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence 
A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence

Question 13

The formal,horizontal organizational team that does not disband immediately after it accomplishes its pre-set objectives is the ____________ team.

Accepted Answer

A) task force 
B) horizontal group 
C) command performance 
D) cross-functional 
A) task force 
B) horizontal group 
C) command performance 
D) cross-functional

Question 14

Two types of formal teams are normal and abnormal.

Accepted Answer

A) True 
 B)False

Question 15

Match the options below with the correct phrases:
-committee

Accepted Answer

A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence 
A) a team with members from different departments 
B) a disagreement between people 
C) a conflict strategy in which a manager ignores conflict 
D) the phase of team development when members become acquainted 
E) a conflict strategy that forces parties to verbalize positions and specific issues of disagreement
F)conflict that limits the organization's ability to achieve objectives
G)a team created by upper management to function within the organizational structure
H)a horizontal team designed to focus on one objective
I)a conflict strategy in which the manager focuses on mutual problem solving by both parties
J)a conflict strategy in which each party gives up something
K)harnesses the knowledge of people from various functional areas to solve problems.
L)the extent to which members are attracted to the team and motivated to remain together
M)an employee that "taps off" benefits from the efforts of fellow workers
N)the team development phase of unity and focus that follows conflict resolution
O)an organizational team with the most authority and decision-making independence

Match the options below with the correct phrases: -work team

Ad hoc committees sometimes handle grievances.

The conflict resolution of confrontation ____________.

Some cross-functional teams exist indefinitely.

Match the options below with the correct phrases: -performing stage

Team members can take on several role identities during group processes.

Match the options below with the correct phrases: -conflict

Horizontal teams are comprised of several layers of management.

Which one of the following is not a characteristic of work teams?

Product development teams improve existing products.

Team norms are formal by nature.

Match the options below with the correct phrases: -forming stage

The formal,horizontal organizational team that does not disband immediately after it accomplishes its pre-set objectives is the ____________ team.

Two types of formal teams are normal and abnormal.

Match the options below with the correct phrases: -committee

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 14: Team Management and Conflict

Match the options below with the correct phrases: -work team

Ad hoc committees sometimes handle grievances.

The conflict resolution of confrontation ____________.

Some cross-functional teams exist indefinitely.

Match the options below with the correct phrases: -performing stage

Team members can take on several role identities during group processes.

Match the options below with the correct phrases: -conflict

Horizontal teams are comprised of several layers of management.

Which one of the following is not a characteristic of work teams?

Product development teams improve existing products.

Team norms are formal by nature.

Match the options below with the correct phrases: -forming stage

The formal,horizontal organizational team that does not disband immediately after it accomplishes its pre-set objectives is the ____________ team.

Two types of formal teams are normal and abnormal.

Match the options below with the correct phrases: -committee

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Information Management Systems

Control: Purpose, Process, and Techniques

Filters