Question 1

All of the following were factors that precipitated the growth of MOTO except:

Accepted Answer

A)  the national toll-free call system. 
B)  the growth of the cellular phone industry. 
C)  falling long distance telecommunications prices. 
D)  the growth of the credit card industry. 
A)  the national toll-free call system. 
B)  the growth of the cellular phone industry. 
C)  falling long distance telecommunications prices. 
D)  the growth of the credit card industry.

Question 2

Within the United States retail goods and services market, personal consumption of ________ accounts for the largest share.

Accepted Answer

A)  durable goods 
B)  nondurable goods 
C)  online retail 
D)  services 
A)  durable goods 
B)  nondurable goods 
C)  online retail 
D)  services

Question 3

Mobile commerce currently accounts for more retail goods sold than social commerce.

Accepted Answer

A) True 
 B)False

Question 4

Operating margin is defined as:

Accepted Answer

A)  operating income or loss divided by net sales revenues. 
B)  operating income or loss divided by total operating expenses. 
C)  net sales revenues divided by net income or loss. 
D)  net assets divided by net liabilities. 
A)  operating income or loss divided by net sales revenues. 
B)  operating income or loss divided by total operating expenses. 
C)  net sales revenues divided by net income or loss. 
D)  net assets divided by net liabilities.

Question 5

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

Accepted Answer

A) True 
 B)False

Question 6

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Accepted Answer

A)  new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B)  Web consumers were rational and cost-driven. 
C)  entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D)  the cost of acquiring customers would be much lower. 
A)  new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B)  Web consumers were rational and cost-driven. 
C)  entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D)  the cost of acquiring customers would be much lower.

Question 7

All of the following are advantages of online retail except:

Accepted Answer

A)  lower supply chain costs. 
B)  lower cost of distribution. 
C)  ability to change prices. 
D)  faster delivery of goods. 
A)  lower supply chain costs. 
B)  lower cost of distribution. 
C)  ability to change prices. 
D)  faster delivery of goods.

Question 8

________ refers to the ability of firms to survive as profitable business firms during the specified period.

Accepted Answer

The answer of ________ refers to the ability of firms...

Question 9

The United States Department of Labor defines ________ occupations as "concerned with performing tasks" in and around households, business firms, and institutions.

Accepted Answer

The answer of The United States Department of Labor defines...

Question 10

What is another name for pro forma earnings?

Accepted Answer

A)  net margin 
B)  operating income 
C)  earnings before income taxes, depreciation, and amortization (EBITD
A)  
D)  generally accepted accounting principles (GAAP) earnings 
A)  net margin 
B)  operating income 
C)  earnings before income taxes, depreciation, and amortization (EBITD
A)  
D)  generally accepted accounting principles (GAAP) earnings

Question 11

In ________, all of a customer's financial (and even nonfinancial) data are pulled together at a single personalized Web site.

Accepted Answer

A)  account aggregation 
B)  a financial portal 
C)  integrated financial services 
D)  EBPP systems 
A)  account aggregation 
B)  a financial portal 
C)  integrated financial services 
D)  EBPP systems

Question 12

Identify and discuss the key features of the online insurance industry.

Accepted Answer

The insurance industry is part of the fi

Question 13

The MOTO sector of the retail industry is most similar to the ________ sector.

Accepted Answer

A)  specialty stores 
B)  general merchandise 
C)  online retail sales 
D)  product-based services 
A)  specialty stores 
B)  general merchandise 
C)  online retail sales 
D)  product-based services

Question 14

All of the following services require extensive personalization except:

Accepted Answer

A)  financial services. 
B)  legal services. 
C)  medical services. 
D)  accounting services. 
A)  financial services. 
B)  legal services. 
C)  medical services. 
D)  accounting services.

Question 15

Which of the following would not be considered a current asset?

Accepted Answer

A)  long-term investments 
B)  cash 
C)  accounts receivable 
D)  marketable securities 
A)  long-term investments 
B)  cash 
C)  accounts receivable 
D)  marketable securities

Question 16

What is the largest sector of the online travel services market in terms of revenue?

Accepted Answer

A)  hotel reservations 
B)  car reservations 
C)  cruise/tour reservations 
D)  airline reservations 
A)  hotel reservations 
B)  car reservations 
C)  cruise/tour reservations 
D)  airline reservations

Question 17

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

Accepted Answer

A)  term life insurance 
B)  automobile insurance 
C)  health insurance 
D)  property and casualty insurance 
A)  term life insurance 
B)  automobile insurance 
C)  health insurance 
D)  property and casualty insurance

Question 18

Which of the job recruitment sites is a job site aggregator?

Accepted Answer

A)  SimplyHired 
B)  Craigslist 
C)  Monster 
D)  CareerBuilder 
A)  SimplyHired 
B)  Craigslist 
C)  Monster 
D)  CareerBuilder

Question 19

For a quick check of a firm's short-term financial health, examine its:

Accepted Answer

A)  working capital. 
B)  gross margin. 
C)  long-term debt. 
D)  cost of sales. 
A)  working capital. 
B)  gross margin. 
C)  long-term debt. 
D)  cost of sales.

Question 20

The term demand-pull refers to:

Accepted Answer

A)  making products prior to orders being received based on estimated demand. 
B)  waiting for orders to be received before building a product. 
C)  channel conflict. 
D)  multi-channel manufacturers who sell directly online to consumers. 
A)  making products prior to orders being received based on estimated demand. 
B)  waiting for orders to be received before building a product. 
C)  channel conflict. 
D)  multi-channel manufacturers who sell directly online to consumers.

All of the following were factors that precipitated the growth of MOTO except:

Within the United States retail goods and services market, personal consumption of ________ accounts for the largest share.

Mobile commerce currently accounts for more retail goods sold than social commerce.

Operating margin is defined as:

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

All of the following were parts of the vision during the early days of e-commerce except the belief that:

All of the following are advantages of online retail except:

________ refers to the ability of firms to survive as profitable business firms during the specified period.

The United States Department of Labor defines ________ occupations as "concerned with performing tasks" in and around households, business firms, and institutions.

What is another name for pro forma earnings?

In ________, all of a customer's financial (and even nonfinancial) data are pulled together at a single personalized Web site.

Identify and discuss the key features of the online insurance industry.

The MOTO sector of the retail industry is most similar to the ________ sector.

All of the following services require extensive personalization except:

Which of the following would not be considered a current asset?

What is the largest sector of the online travel services market in terms of revenue?

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

Which of the job recruitment sites is a job site aggregator?

For a quick check of a firm's short-term financial health, examine its:

The term demand-pull refers to:

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing Concepts: Social, Mobile, Local

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

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Exam 9: Online Retail and Services

All of the following were factors that precipitated the growth of MOTO except:

Within the United States retail goods and services market, personal consumption of ________ accounts for the largest share.

Mobile commerce currently accounts for more retail goods sold than social commerce.

Operating margin is defined as:

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

All of the following were parts of the vision during the early days of e-commerce except the belief that:

All of the following are advantages of online retail except:

________ refers to the ability of firms to survive as profitable business firms during the specified period.

The United States Department of Labor defines ________ occupations as "concerned with performing tasks" in and around households, business firms, and institutions.

What is another name for pro forma earnings?

In ________, all of a customer's financial (and even nonfinancial) data are pulled together at a single personalized Web site.

Identify and discuss the key features of the online insurance industry.

The MOTO sector of the retail industry is most similar to the ________ sector.

All of the following services require extensive personalization except:

Which of the following would not be considered a current asset?

What is the largest sector of the online travel services market in terms of revenue?

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

Which of the job recruitment sites is a job site aggregator?

For a quick check of a firm's short-term financial health, examine its:

The term demand-pull refers to:

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing Concepts: Social, Mobile, Local

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters