Question 1

Which of the following has experienced the most significant online growth?

Accepted Answer

A)  offline general merchandisers 
B)  virtual merchants 
C)  catalog merchants 
D)  manufacturer-direct firms 
A)  offline general merchandisers 
B)  virtual merchants 
C)  catalog merchants 
D)  manufacturer-direct firms

Question 2

Which of the following statements about financial portals is not true?

Accepted Answer

A)  They do not offer financial services. 
B)  They add to the online price competition in the finance industry. 
C)  Their strategy is similar to that of large banking institutions. 
D)  They make their money from advertising, referral fees, and subscription fees. 
A)  They do not offer financial services. 
B)  They add to the online price competition in the finance industry. 
C)  Their strategy is similar to that of large banking institutions. 
D)  They make their money from advertising, referral fees, and subscription fees.

Question 3

The four major sectors in the travel market are airline tickets, hotel reservations, cruises/tours, and ________.

Accepted Answer

The answer of The four major sectors in the travel...

Question 4

Approximately ________ percent of the United States labor force is involved in providing services.

Accepted Answer

A)  30 
B)  50 
C)  60 
D)  80 
A)  30 
B)  50 
C)  60 
D)  80

Question 5

The power of suppliers is a key industry strategic factor.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not one of the central challenges facing the online retail industry?

Accepted Answer

A)  lack of physical store presence 
B)  consumer concerns about the privacy of personal information 
C)  inconvenience in returning goods 
D)  delivery delays 
A)  lack of physical store presence 
B)  consumer concerns about the privacy of personal information 
C)  inconvenience in returning goods 
D)  delivery delays

Question 7

Which of the following segments of the United States retail market is highly concentrated, with large firms dominating sales?

Accepted Answer

A)  food and beverage 
B)  online retail 
C)  MOTO 
D)  general merchandise 
A)  food and beverage 
B)  online retail 
C)  MOTO 
D)  general merchandise

Question 8

In a(n) ________ strategy, traditional merchants combine their offline retail and online retail stores and services to provide a seamless customer experience.

Accepted Answer

The answer of In a(n) ________ strategy, traditional merchants combine...

Question 9

All of the following statements about the online real estate services market are true except:

Accepted Answer

A)  The major impact of Internet real estate sites is in influencing offline decisions. 
B)  Real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C)  The primary service offered by real estate sites is a listing of houses available. 
D)  The Internet and e-commerce have created significant disintermediation in the real estate marketplace. 
A)  The major impact of Internet real estate sites is in influencing offline decisions. 
B)  Real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C)  The primary service offered by real estate sites is a listing of houses available. 
D)  The Internet and e-commerce have created significant disintermediation in the real estate marketplace.

Question 10

Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to both disintermediation and hypermediation on a widespread basis.

Accepted Answer

A) True 
 B)False

Question 11

The online mortgage industry has transformed the process of obtaining a mortgage.

Accepted Answer

A) True 
 B)False

Question 12

Groupon is an example of local commerce.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following sectors of the United States retail industry is the largest?

Accepted Answer

A)  consumer durables 
B)  specialty stores 
C)  gasoline and fuel 
D)  online retail 
A)  consumer durables 
B)  specialty stores 
C)  gasoline and fuel 
D)  online retail

Question 14

In 2012, approximately what percentage of Internet users over the age of 14 made a purchase at an online retail store?

Accepted Answer

A)  30 percent 
B)  50 percent 
C)  70 percent 
D)  90 percent 
A)  30 percent 
B)  50 percent 
C)  70 percent 
D)  90 percent

Question 15

Online career sites are being threatened by both job search engines and aggregators.

Accepted Answer

A) True 
 B)False

Question 16

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

Accepted Answer

In the early days of e-commerce, entrepr

Question 17

All of the following are trends in the financial service industry except:

Accepted Answer

A)  industry consolidation. 
B)  integrated financial services. 
C)  pure online banks are displacing established multi-channel firms. 
D)  growth of online personal banking. 
A)  industry consolidation. 
B)  integrated financial services. 
C)  pure online banks are displacing established multi-channel firms. 
D)  growth of online personal banking.

Question 18

If a firm's ________ is only marginally positive, or negative, the firm will likely have trouble meeting its short-term obligations.

Accepted Answer

The answer of If a firm's ________ is only marginally...

Question 19

Which of the following is not categorized as an operating expense?

Accepted Answer

A)  the cost of products being sold 
B)  marketing costs 
C)  administrative overhead 
D)  amortization of goodwill 
A)  the cost of products being sold 
B)  marketing costs 
C)  administrative overhead 
D)  amortization of goodwill

Question 20

Define economic viability and explain the factors involved in assessing a firm's economic viability.

Accepted Answer

Economic viability refers to the ability

Which of the following has experienced the most significant online growth?

Which of the following statements about financial portals is not true?

The four major sectors in the travel market are airline tickets, hotel reservations, cruises/tours, and ________.

Approximately ________ percent of the United States labor force is involved in providing services.

The power of suppliers is a key industry strategic factor.

Which of the following is not one of the central challenges facing the online retail industry?

Which of the following segments of the United States retail market is highly concentrated, with large firms dominating sales?

In a(n) ________ strategy, traditional merchants combine their offline retail and online retail stores and services to provide a seamless customer experience.

All of the following statements about the online real estate services market are true except:

Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to both disintermediation and hypermediation on a widespread basis.

The online mortgage industry has transformed the process of obtaining a mortgage.

Groupon is an example of local commerce.

Which of the following sectors of the United States retail industry is the largest?

In 2012, approximately what percentage of Internet users over the age of 14 made a purchase at an online retail store?

Online career sites are being threatened by both job search engines and aggregators.

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

All of the following are trends in the financial service industry except:

If a firm's ________ is only marginally positive, or negative, the firm will likely have trouble meeting its short-term obligations.

Which of the following is not categorized as an operating expense?

Define economic viability and explain the factors involved in assessing a firm's economic viability.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing Concepts: Social, Mobile, Local

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retail and Services

Which of the following has experienced the most significant online growth?

Which of the following statements about financial portals is not true?

The four major sectors in the travel market are airline tickets, hotel reservations, cruises/tours, and ________.

Approximately ________ percent of the United States labor force is involved in providing services.

The power of suppliers is a key industry strategic factor.

Which of the following is not one of the central challenges facing the online retail industry?

Which of the following segments of the United States retail market is highly concentrated, with large firms dominating sales?

In a(n) ________ strategy, traditional merchants combine their offline retail and online retail stores and services to provide a seamless customer experience.

All of the following statements about the online real estate services market are true except:

Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to both disintermediation and hypermediation on a widespread basis.

The online mortgage industry has transformed the process of obtaining a mortgage.

Groupon is an example of local commerce.

Which of the following sectors of the United States retail industry is the largest?

In 2012, approximately what percentage of Internet users over the age of 14 made a purchase at an online retail store?

Online career sites are being threatened by both job search engines and aggregators.

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

All of the following are trends in the financial service industry except:

If a firm's ________ is only marginally positive, or negative, the firm will likely have trouble meeting its short-term obligations.

Which of the following is not categorized as an operating expense?

Define economic viability and explain the factors involved in assessing a firm's economic viability.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing Concepts: Social, Mobile, Local

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters