Question 1

A user support representative installs software and repairs computer equipment.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is a responsibility of a small-scale project manager?

Accepted Answer

A) Initiate,plan,manage,monitor,and close down projects. 
B) Develop test plans,design and write automated test scripts,and perform testing. 
C) Advise the chief information officer,executive group,and project managers on emerging technologies. 
D) Help users solve problems,provide training. 
A) Initiate,plan,manage,monitor,and close down projects. 
B) Develop test plans,design and write automated test scripts,and perform testing. 
C) Advise the chief information officer,executive group,and project managers on emerging technologies. 
D) Help users solve problems,provide training. A

Question 3

In organizations where primary information systems support only accounting activities,a reporting arrangement wherein the chief information officer reports to the ________ is practical.

Accepted Answer

A) chief executive officer 
B) chief operating officer 
C) chief financial officer 
D) chief technology officer 
A) chief executive officer 
B) chief operating officer 
C) chief financial officer 
D) chief technology officer C

Question 4

If a company's information systems (IS)related programs are not developed in-house,then the development group of the IS department will be staffed primarily by ________.

Accepted Answer

A) test engineers 
B) systems analysts 
C) technical writers 
D) programmers 
A) test engineers 
B) systems analysts 
C) technical writers 
D) programmers

Question 5

Explain the advantages of management in outsourcing information systems.

Accepted Answer

First,outsourcing can be an ea

Question 6

Explain the responsibilities of information systems users.

Accepted Answer

Information systems (IS)users have a res

Question 7

The ________ group's purpose is to protect information assets by establishing standards and management practices and policies.

Accepted Answer

A) outsourcing relations 
B) operations 
C) development 
D) data administration 
A) outsourcing relations 
B) operations 
C) development 
D) data administration

Question 8

In service-oriented outsourcing,a vendor is in the driver's seat.

Accepted Answer

A) True 
 B)False

Question 9

What are the major functions of an information systems (IS)department?

Accepted Answer

The major functions of an information sy

Question 10

Outsourcing has made in-house information systems (IS)/IT functions obsolete.

Accepted Answer

A) True 
 B)False

Question 11

An outsource vendor can choose the technology that it wants to implement,unless a contract requires otherwise.

Accepted Answer

A) True 
 B)False

Question 12

A technical writer writes program documentation,help-text,procedures,job descriptions,and training materials.

Accepted Answer

A) True 
 B)False

Question 13

In the context of right to reliable network and Internet services,reliable means that one can use it without problems almost all the time.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is an advantage of outsourcing information systems?

Accepted Answer

A) An outsourcing company is typically in complete control of the process. 
B) It is a cheaper short-term solution to achieve long-term benefits. 
C) It can be an easy way to gain expertise otherwise not known. 
D) The vendors can be easily and cheaply changed if performance is below par. 
A) An outsourcing company is typically in complete control of the process. 
B) It is a cheaper short-term solution to achieve long-term benefits. 
C) It can be an easy way to gain expertise otherwise not known. 
D) The vendors can be easily and cheaply changed if performance is below par.

Question 15

Large-scale project managers require deeper project management knowledge than small-scale managers.

Accepted Answer

A) True 
 B)False

Question 16

Acquiring licensed software is a form of outsourcing.

Accepted Answer

A) True 
 B)False

Question 17

An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.

Accepted Answer

A) operations 
B) development 
C) technology 
D) data administration 
A) operations 
B) development 
C) technology 
D) data administration

Question 18

An operations group within an IT department may include programmers,test engineers,and technical writers.

Accepted Answer

A) True 
 B)False

Question 19

________ is a title given to the principal manager of an organizations IS department

Accepted Answer

A) Chief executive officer 
B) Chief technology officer 
C) Chief information officer 
D) Chief operating officer 
A) Chief executive officer 
B) Chief technology officer 
C) Chief information officer 
D) Chief operating officer

Question 20

It is impossible to outsource an entire business function.

Accepted Answer

A) True 
 B)False

Exam 11: Information Systems Management

A user support representative installs software and repairs computer equipment.

Which of the following is a responsibility of a small-scale project manager?

In organizations where primary information systems support only accounting activities,a reporting arrangement wherein the chief information officer reports to the ________ is practical.

If a company's information systems (IS)related programs are not developed in-house,then the development group of the IS department will be staffed primarily by ________.

Explain the advantages of management in outsourcing information systems.

Explain the responsibilities of information systems users.

The ________ group's purpose is to protect information assets by establishing standards and management practices and policies.

In service-oriented outsourcing,a vendor is in the driver's seat.

What are the major functions of an information systems (IS)department?

Outsourcing has made in-house information systems (IS)/IT functions obsolete.

An outsource vendor can choose the technology that it wants to implement,unless a contract requires otherwise.

A technical writer writes program documentation,help-text,procedures,job descriptions,and training materials.

In the context of right to reliable network and Internet services,reliable means that one can use it without problems almost all the time.

Which of the following is an advantage of outsourcing information systems?

Large-scale project managers require deeper project management knowledge than small-scale managers.

Acquiring licensed software is a form of outsourcing.

An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.

An operations group within an IT department may include programmers,test engineers,and technical writers.

________ is a title given to the principal manager of an organizations IS department

It is impossible to outsource an entire business function.

The Importance of MIS

Business Processes, information Systems, and Information

Organizational Strategy, information Systems, and Competitive Advantage

Hardware and Software

Database Processing

The Cloud

Organizations and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Development

Collaboration Information Systems for Decision Making problem Solving and Project Management

Collaborative Information Systems for Student Projects

Mobile Systems

Introduction to Microsoft Excel 2013

Database Design

Using Microsoft Access 2013

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning ERP Systems

Supply Chain Management

Enterprise Social Networks and Knowledge Management

Database Marketing

Reporting Systems and OLAP

Data Breaches

International Mis

Systems Development Project Management

Agile Development

Business Process Management

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