Question 1

PeopleSoft is an HR product developed in-house by Oracle.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following statements is true of the types of organizations that use enterprise resource planning (ERP)?

Accepted Answer

A) ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry. 
B) Implementing ERP in organizations of different scales is difficult due to the differences in their basic business processes. 
C) ERP procedures are uniform in large organizations operating in multiple countries. 
D) Availability of IT personnel does not have an impact on ERP implementation. 
A) ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry. 
B) Implementing ERP in organizations of different scales is difficult due to the differences in their basic business processes. 
C) ERP procedures are uniform in large organizations operating in multiple countries. 
D) Availability of IT personnel does not have an impact on ERP implementation. A

Question 3

Briefly describe Microsoft's enterprise resource planning (ERP)products.

Accepted Answer

Microsoft offers five ERP products,all obtained via acquisition: AX,Nav,GP,Solomon,and Dynamics CRM.AX and Nav have the most capabilities;GP is more limited but is easier to use.The future of Solomon is uncertain.Dynamics CRM is primarily a CRM product,but it is extensible in ways that enable customers to use it for ERP as well as CRM.
Microsoft is in the process of consolidating its offerings.Most likely AX will continue going forward as a True ERP product for larger organizations.Dynamics CRM will serve as a CRM product as well as a platform for custom ERP solutions.GP,which is the easiest of the products to install,will continue as a general-ledger program that can also be used as a platform for simpler ERP solutions.
Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Dynamics platform.These vendors take off-the-shelf Dynamics products and adapt and customize them for particular situations.Microsoft offers its CRM product online as SaaS,but it has no full ERP implementation in the cloud.

Question 4

Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Solomon platform.

Accepted Answer

A) True 
 B)False

Question 5

SAP's enterprise resource planning (ERP)products are relatively economical compared to other companies' products.

Accepted Answer

A) True 
 B)False

Question 6

Microsoft offers its CRM product online as SaaS (software as a service),but it has no full enterprise resource planning (ERP)implementation in the cloud.

Accepted Answer

A) True 
 B)False

Question 7

________ activities include payroll,time and attendance,and benefits administration that must be integrated into applications in order to form a true enterprise resource planning (ERP)product.

Accepted Answer

A) Manufacturing 
B) Supply chain 
C) Human resource 
D) Accounting 
A) Manufacturing 
B) Supply chain 
C) Human resource 
D) Accounting

Question 8

Which of the following statements is true of Microsoft's enterprise resource planning (ERP)products?

Accepted Answer

A) Dynamics CRM is a true ERP product used by large organizations. 
B) GP is the easiest of Microsoft's ERP products to install. 
C) Nav is likely to continue as a general-ledger program in the future. 
D) AX is developed in-house by Microsoft. 
A) Dynamics CRM is a true ERP product used by large organizations. 
B) GP is the easiest of Microsoft's ERP products to install. 
C) Nav is likely to continue as a general-ledger program in the future. 
D) AX is developed in-house by Microsoft.

Question 9

Oracle's enterprise resource planning (ERP)products are designed according to SOA principles and hence are adaptable and customizable.

Accepted Answer

A) True 
 B)False

Question 10

A stored procedure is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.

Accepted Answer

A) True 
 B)False

Question 11

The primary purpose of an enterprise resource planning (ERP)system is integration.

Accepted Answer

A) True 
 B)False

Question 12

An enterprise resource planning (ERP)implementation depends primarily on the backing of a departmental manager.

Accepted Answer

A) True 
 B)False

Question 13

________ offers Business Cloud,an enterprise resource planning (ERP)solution that can be used as a software service,can be installed on the customer's servers and managed by personnel.

Accepted Answer

A) Sage 
B) SAP 
C) Infor 
D) Oracle 
A) Sage 
B) SAP 
C) Infor 
D) Oracle

Question 14

The differences between as-is processes and the blueprint should be reconciled after the enterprise resource planning (ERP)system has been implemented.

Accepted Answer

A) True 
 B)False

Question 15

Enterprise resource planning (ERP)was initially adopted by government and public service agencies to handle complex administrative tasks.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is true of Oracle's enterprise resource planning (ERP)products?

Accepted Answer

A) Oracle has never been known to create easy-to-use ERP products. 
B) Oracle traditionally does not develop its ERP products in-house. 
C) Oracle's ERP products are not available on mobile devices. 
D) Oracle's ERP products are not designed according to SOA principles and hence are non-customizable. 
A) Oracle has never been known to create easy-to-use ERP products. 
B) Oracle traditionally does not develop its ERP products in-house. 
C) Oracle's ERP products are not available on mobile devices. 
D) Oracle's ERP products are not designed according to SOA principles and hence are non-customizable.

Question 17

Which of the following tasks should be considered while implementing an enterprise resource planning (ERP)application?

Accepted Answer

A) creating an as-is model that summarizes current business procedures and practices 
B) plunging the organization into the new system 
C) modeling all current practices "as-is" and implementing them on ERP application 
D) modifying every existing practice to match blueprint models 
A) creating an as-is model that summarizes current business procedures and practices 
B) plunging the organization into the new system 
C) modeling all current practices "as-is" and implementing them on ERP application 
D) modifying every existing practice to match blueprint models

Question 18

Which of the following statements is true of enterprise resource planning (ERP)application programs?

Accepted Answer

A) During the ERP development process,the development team sets configuration parameters that specify how ERP application programs will operate. 
B) There are virtually no limits to how much configuration can be done in an ERP application program. 
C) Custom programming of ERP application programs are economical both initially and for long-term maintenance. 
D) In order to meet varying customer requirements,development teams must often change the program code of ERP application programs. 
A) During the ERP development process,the development team sets configuration parameters that specify how ERP application programs will operate. 
B) There are virtually no limits to how much configuration can be done in an ERP application program. 
C) Custom programming of ERP application programs are economical both initially and for long-term maintenance. 
D) In order to meet varying customer requirements,development teams must often change the program code of ERP application programs.

Question 19

In midsized organizations,the first step in moving toward enterprise resource planning (ERP)is to obtain deep senior-level management commitment to the project.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following aspects that impact enterprise resource planning (ERP)differs among companies of different sizes?

Accepted Answer

A) relevance of ERP systems 
B) value chains 
C) availability of skilled IT staff 
D) basic business processes 
A) relevance of ERP systems 
B) value chains 
C) availability of skilled IT staff 
D) basic business processes

Exam 21: Enterprise Resource Planning ERP Systems

PeopleSoft is an HR product developed in-house by Oracle.

Which of the following statements is true of the types of organizations that use enterprise resource planning (ERP)?

Briefly describe Microsoft's enterprise resource planning (ERP)products.

Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Solomon platform.

SAP's enterprise resource planning (ERP)products are relatively economical compared to other companies' products.

Microsoft offers its CRM product online as SaaS (software as a service),but it has no full enterprise resource planning (ERP)implementation in the cloud.

________ activities include payroll,time and attendance,and benefits administration that must be integrated into applications in order to form a true enterprise resource planning (ERP)product.

Which of the following statements is true of Microsoft's enterprise resource planning (ERP)products?

Oracle's enterprise resource planning (ERP)products are designed according to SOA principles and hence are adaptable and customizable.

A stored procedure is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.

The primary purpose of an enterprise resource planning (ERP)system is integration.

An enterprise resource planning (ERP)implementation depends primarily on the backing of a departmental manager.

________ offers Business Cloud,an enterprise resource planning (ERP)solution that can be used as a software service,can be installed on the customer's servers and managed by personnel.

The differences between as-is processes and the blueprint should be reconciled after the enterprise resource planning (ERP)system has been implemented.

Enterprise resource planning (ERP)was initially adopted by government and public service agencies to handle complex administrative tasks.

Which of the following statements is true of Oracle's enterprise resource planning (ERP)products?

Which of the following tasks should be considered while implementing an enterprise resource planning (ERP)application?

Which of the following statements is true of enterprise resource planning (ERP)application programs?

In midsized organizations,the first step in moving toward enterprise resource planning (ERP)is to obtain deep senior-level management commitment to the project.

Which of the following aspects that impact enterprise resource planning (ERP)differs among companies of different sizes?

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