Exam 3: Attitudes and Job Satisfaction

Leon Festinger argued that ________ follow(s) ________.

Synergy Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing and substance abuse during working hours. The management is considering various options to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance?

The human resource department of Healthy Eating, a chain of health food stores, recently conducted a survey to analyze employee commitment. Which of the following statements is most likely to indicate a high degree of organizational commitment?

The statement, "A person who eats meat and then fights for animal rights demonstrates double standards" is an evaluative statement. Such an opinion constitutes the ________ component of an attitude.

Job satisfaction describes a positive feeling about a job, resulting from an evaluation of its characteristics.

Employees with ________ strongly identify with and care about the kind of work they do.

Susan Daniels works for an event management company and is discontent with her job because she was passed over for a promotion. She has now composed a list of concerns and plans to discuss the issue with her supervisor. Daniels' response to the problem is referred to as ________.

Which of the following statements is true about measuring job satisfaction?

Job conditions-especially the intrinsic nature of the work itself, social interactions, and supervision-are important predictors of job satisfaction.

"Voice" is an active and constructive response to dissatisfaction.

What are the major causes of job satisfaction?

Rashid is dissatisfied at work. He feels he is paid too little and asked to do too much. To compensate for his perceived unjust pay, he regularly takes work supplies, such as computer ink cartridges, staplers, and reams of paper, home for personal use. Rashid's behavior is an example of ________.

Henry Hutchins is discontent with his job but believes that his supervisor is a good man who will do whatever is necessary to reduce his dissatisfaction with the job. He has decided to just wait and give his supervisor some time until conditions improve. Henry's response to this problem is termed as ________.

In Indonesia, comfortable living occurs at about $30,000. Based on the measurement of comfortable living, which of the following is most likely to be true?

The theory of cognitive dissonance was proposed by ________.

Describe a workplace example of how people seek consistency among their attitudes and their behavior by reducing cognitive dissonance. Then, sort your example into the three main components of attitudes.

Job involvement measures the degree to which people identify psychologically with the organization's mission and vision.

"Neglect" is an active and constructive response to dissatisfaction.

________ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.

Discuss the cognitive dissonance theory. How do individuals seek consistency among their attitudes, and between their attitudes and their behavior?