Exam 3: Values, Attitudes, and Diversity in the Workplace

Workplace stressors include

As a manager, Troy tries to keep his employees happy, as he has always believed that an individual's job satisfaction leads to higher productivity.Is Troy correct

Of all of the employees in her department, Donna seemed to be the most enthusiastic, involved and satisfied with the work she was assigned to do.Donna was thus exhibiting

It is easier to change a person's attitude if he or she isn't strongly committed to it.

Even though Tim's department had a reputation for being populated by "slackers," he still felt that all of his staff members were intrinsically valuable and had the right to self-determination.Which of the "Magnificent Seven Principles" is he exhibiting

Tyrone likes to stay connected with his friends through technology, even when he is at work; he has high expectations and is seeking a job that will be meaningful to his values.He is likely a member of which of the follow demographic groups

SCENARIO 3-1 Making sense of behaviour in organizations is challenging at the best of times.Many changes occur on almost a daily basis, which affects a company's ability to compete and maintain profitability while at the same time paying attention to employee needs, globalization and increasing multiculturalism. Jack Fraser, director of human resources at Central Telecom, decided he wished to take some further training and join managers from other organizations to learn about the forces that shape workplace diversity.During his training sessions, Jack became keenly aware of the many factors that cause and contribute to diversity and what some of the impacts are upon employees individually and collectively. Jack determined that if Central Telecom is to keep pace with the competition and provide a good place for employees to work and also retain their services over the longer term, he would have to develop some sort of program and standards to facilitate the process.Good dialogue with company personnel, accurate information from others with similar experiences, and a dedication toward a quality work life would all assist in this direction. Sensitive issues centered on employee values and attitudes would have to be carefully addressed and the impact from the larger society considered and incorporated.In short, Jack needs to grasp not only a full understanding of organizational dynamics, but must use his experience and expertise to apply the process to his company. To design a successful diversity training program Jack will need to design an approach that will focus on

Joe has outlined the goals that he wants to achieve in his life.These are known as his Instrumental Values.

Collectivism is the emphasis on care of self and immediate family rather than on others.

Li had recently arrived in Spain from Indonesia, and was very surprised to discover how little emphasis was placed on encouraging and rewarding individuals for being fair, altruistic, generous, and kind to others.Thus, in her view, Spain lacked

"The truth should be told" is not one of the Magnificent Seven Principles.

Changes in behaviour can lead to changes in attitudes.

When individuals have high organizational commitment, they are likely to engage in more organizational citizenship behaviour (OCB).

Jimmy clearly has an emotional attachment to the company that he works for, and it makes up a significant part of his identity.Jimmy can be said to be exhibiting affective commitment.

According to the GLOBE dimensions, Canada is rated very highly in terms of its short-term orientation.

Employers who want to make certain that each of their employees is accepting of those from different cultures will probably offer

The relationship between job satisfaction and productivity is stronger when the employee's have higher discretion to act on their attitudes.

It is generally observed that senior management is often led by Baby boomers with Generation X now starting to move into head offices as well.

Which of the following jobs would rank as being the most stressful of all those listed

The GLOBE value describing the acceptance of unequal of equal levels of power in institutions and organizations is called