Exam 9: Rights and Employee Development

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________________ may be measured on a continuum from low to outstanding.

(Multiple Choice)
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Common offenses which can lead to termination include theft,sexual or other types of harassment,verbal or substance abuse,and safety violations.

(True/False)
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Explain why an employer can limit an employee's speech in the workplace.

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The first step in progressive discipline is usually

(Multiple Choice)
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As an order clerk,Maddy does well on the job task of entering customer information and product information on order forms.She is accurate and efficient in her work.She also is friendly and energetic with her customers and co-workers.She appears to enjoy the job.According to situational management,her manager should use a(n)________ management style to manage Maria's performance problem.

(Multiple Choice)
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Maxwell's manager asked for Maxwell's user name,password or other log-in credentials for Maxwell's personal social media accounts so that the manager could see what Maxwell shared with friends and family about work and other topics.This could be a violation of Maxwell's right to _______.

(Multiple Choice)
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The right to due process ensures that employees are not punished arbitrarily.

(True/False)
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The Acme Global Corporation is implementing a new software program for entering sales dat a.Meghan is comfortable with the current system and plans to keep using it even after the new software has been adopted.Meghan does not think the new software will change anything she does.Meghan is in the _______ stage of the change process.

(Multiple Choice)
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The company has the right (and the obligation for privacy reasons) to manage any device connected to secure company networks.

(True/False)
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Viewing change from the executive's position will help you plan your change strategy.

(True/False)
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Today the "tests for just cause" are only used in unionized companies.

(True/False)
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Portia is a vegetarian and chooses not to eat meat based on moral and ethical rationales.Her employer is hosting a barbeque event,and all employees are expected to attend. Portia exercises her right of ______ when asking to be excused from the party.

(Multiple Choice)
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Discuss the change management process and how managers can help overcome resistance to change.

(Essay)
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Termination is usually the last step in a disciplinary process because turnover is extremely expensive for the organization.

(True/False)
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What mechanism is used to ensure that a company investigates any disciplinary action taken fully and fairly and makes sure that the disciplinary action fits the level of the offense?

(Multiple Choice)
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Discuss the difference between a right and a privilege in a work context.

(Essay)
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Coaching improves communications and relationships.

(True/False)
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Caileen has a pattern of coming in late on Mondays.Each time this has happened,Caileen's manager has spoken to her about why it is a problem.Finally,the manager has had enough and wants to dock Caileen's pay for being tardy on so many Mondays.However,there is no evidence that Caileen has ever been told that coming in late on Mondays is a problem.The discipline of Caileen appears to violate the __________ rule for effective discipline.

(Multiple Choice)
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What is the performance formula?

(Multiple Choice)
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Employees are more unethical when they believe they will not get caught or punished.

(True/False)
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