Question 1

Our nonverbal communication should not match our verbal communication.

Accepted Answer

A) True 
 B)False

Question 2

Attentive listening includes

Accepted Answer

A) averting your eyes from the child. 
B) giving nonverbal gestures. 
C) being physically far away from the child. 
D) being impatient with the child. 
E) all of these. 
A) averting your eyes from the child. 
B) giving nonverbal gestures. 
C) being physically far away from the child. 
D) being impatient with the child. 
E) all of these.

Question 3

Should a toddler always be required to repeat him- or herself if the toddler's statement is not understood by the adult the first time? Why or why not?

Accepted Answer

​No, an adult who is tactful will find w

Question 4

Match each definition to the corresponding term.​​
-Sympathy

Accepted Answer

A) The gradual, unconscious mental process of absorbing ideas and taking in information that resembles the tendency of fluids to gradually soak through absorbent material 
B) Strongly entrenched as habit patterns; usually start with “don’t,” “stop,” or “quit” 
C) A problem-solving strategy to help two disagreeing parties dissipate their frustration and bring their opposing views to a common solution; the method requires active listening and respectful, nonjudgmental communication 
D) Walking in another’s shoes and understanding what the other feels 
E) Discussions that occur when there is a lot at stake, when emotions are strong, or when opinions clash; offer a strategy for handling discussions with a clear sense of desired outcomes as well as a clear sense of the desired relationships when the conversations are concluded
F)A way of expressing ideas and feelings that allows a person to stand up for rights while fully respecting the rights of others
G)Deals only superficially with the content of the communication and fails completely to address the feelings or emotions of the persons sharing in the communication
H)Feeling sorry for others
I)The listener refrains from lecturing, advising, or informing; the listener simply listens and reflects the feelings he or she perceives from seeing and hearing the other person
J)Recognizing and protecting the dignity and rights of children 
A) The gradual, unconscious mental process of absorbing ideas and taking in information that resembles the tendency of fluids to gradually soak through absorbent material 
B) Strongly entrenched as habit patterns; usually start with “don’t,” “stop,” or “quit” 
C) A problem-solving strategy to help two disagreeing parties dissipate their frustration and bring their opposing views to a common solution; the method requires active listening and respectful, nonjudgmental communication 
D) Walking in another’s shoes and understanding what the other feels 
E) Discussions that occur when there is a lot at stake, when emotions are strong, or when opinions clash; offer a strategy for handling discussions with a clear sense of desired outcomes as well as a clear sense of the desired relationships when the conversations are concluded
F)A way of expressing ideas and feelings that allows a person to stand up for rights while fully respecting the rights of others
G)Deals only superficially with the content of the communication and fails completely to address the feelings or emotions of the persons sharing in the communication
H)Feeling sorry for others
I)The listener refrains from lecturing, advising, or informing; the listener simply listens and reflects the feelings he or she perceives from seeing and hearing the other person
J)Recognizing and protecting the dignity and rights of children

Question 5

A form of active listening in which one concentrates on what is being said and then reflects ideas to the speaker to confirm understanding is called all of the following except

Accepted Answer

A) empathetic listening. 
B) "parentese." 
C) reflective listening. 
D) mirroring. 
A) empathetic listening. 
B) "parentese." 
C) reflective listening. 
D) mirroring.

Question 6

It is often easier for very young children to move their hands when they are angry or excited than to think of ____________________.

Accepted Answer

The answer of It is often easier for very young...

Question 7

In nonproductive communication, the communicator avoids, dismisses, evades, or thwarts the ____________________ of the other person.

Accepted Answer

The answer of In nonproductive communication, the communicator avoids, dismisses,...

Question 8

____________________ begin to stubbornly resist the hovering adult care that was necessary to their survival as infants.

Accepted Answer

The answer of ____________________ begin to stubbornly resist the hovering...

Question 9

Emotions prepare us to hold crucial conversations that are effective.

Accepted Answer

A) True 
 B)False

Question 10

Match each definition to the corresponding term.​​
-Crucial conversations

Accepted Answer

A) The gradual, unconscious mental process of absorbing ideas and taking in information that resembles the tendency of fluids to gradually soak through absorbent material 
B) Strongly entrenched as habit patterns; usually start with “don’t,” “stop,” or “quit” 
C) A problem-solving strategy to help two disagreeing parties dissipate their frustration and bring their opposing views to a common solution; the method requires active listening and respectful, nonjudgmental communication 
D) Walking in another’s shoes and understanding what the other feels 
E) Discussions that occur when there is a lot at stake, when emotions are strong, or when opinions clash; offer a strategy for handling discussions with a clear sense of desired outcomes as well as a clear sense of the desired relationships when the conversations are concluded
F)A way of expressing ideas and feelings that allows a person to stand up for rights while fully respecting the rights of others
G)Deals only superficially with the content of the communication and fails completely to address the feelings or emotions of the persons sharing in the communication
H)Feeling sorry for others
I)The listener refrains from lecturing, advising, or informing; the listener simply listens and reflects the feelings he or she perceives from seeing and hearing the other person
J)Recognizing and protecting the dignity and rights of children 
A) The gradual, unconscious mental process of absorbing ideas and taking in information that resembles the tendency of fluids to gradually soak through absorbent material 
B) Strongly entrenched as habit patterns; usually start with “don’t,” “stop,” or “quit” 
C) A problem-solving strategy to help two disagreeing parties dissipate their frustration and bring their opposing views to a common solution; the method requires active listening and respectful, nonjudgmental communication 
D) Walking in another’s shoes and understanding what the other feels 
E) Discussions that occur when there is a lot at stake, when emotions are strong, or when opinions clash; offer a strategy for handling discussions with a clear sense of desired outcomes as well as a clear sense of the desired relationships when the conversations are concluded
F)A way of expressing ideas and feelings that allows a person to stand up for rights while fully respecting the rights of others
G)Deals only superficially with the content of the communication and fails completely to address the feelings or emotions of the persons sharing in the communication
H)Feeling sorry for others
I)The listener refrains from lecturing, advising, or informing; the listener simply listens and reflects the feelings he or she perceives from seeing and hearing the other person
J)Recognizing and protecting the dignity and rights of children

Question 11

When adults pace their interactions with infants, babies learn that

Accepted Answer

A) their behavior elicits a predictable response. 
B) their environment is controllable. 
C) they can bring about a desired action by communicating with adults. 
D) their environment is predictable. 
E) all of these. 
A) their behavior elicits a predictable response. 
B) their environment is controllable. 
C) they can bring about a desired action by communicating with adults. 
D) their environment is predictable. 
E) all of these.

Question 12

Authoritative adults

Accepted Answer

A) give directives to solve children's problems. 
B) avoid listening. 
C) ask "How can I be helpful?" 
D) use statements such as "I'm the expert." 
E) all of these. 
A) give directives to solve children's problems. 
B) avoid listening. 
C) ask "How can I be helpful?" 
D) use statements such as "I'm the expert." 
E) all of these.

Question 13

Nonverbal cues include

Accepted Answer

A) tone of voice. 
B) facial expression. 
C) hand gestures. 
D) none of these. 
E) all of these. 
A) tone of voice. 
B) facial expression. 
C) hand gestures. 
D) none of these. 
E) all of these.

Question 14

Children learn to communicate effectively by interacting with nurturing role models of effective communication.

Accepted Answer

A) True 
 B)False

Question 15

Courtesy guidelines in crucial conversations include

Accepted Answer

A) using "you" statements. 
B) blaming others. 
C) recognizing and respecting others' feelings. 
D) interrupting others. 
E) all of these. 
A) using "you" statements. 
B) blaming others. 
C) recognizing and respecting others' feelings. 
D) interrupting others. 
E) all of these.

Our nonverbal communication should not match our verbal communication.

Attentive listening includes

Should a toddler always be required to repeat him- or herself if the toddler's statement is not understood by the adult the first time? Why or why not?

Match each definition to the corresponding term. -Sympathy

A form of active listening in which one concentrates on what is being said and then reflects ideas to the speaker to confirm understanding is called all of the following except

It is often easier for very young children to move their hands when they are angry or excited than to think of ____________________.

In nonproductive communication, the communicator avoids, dismisses, evades, or thwarts the ____________________ of the other person.

____________________ begin to stubbornly resist the hovering adult care that was necessary to their survival as infants.

Emotions prepare us to hold crucial conversations that are effective.

Match each definition to the corresponding term. -Crucial conversations

When adults pace their interactions with infants, babies learn that

Authoritative adults

Nonverbal cues include

Children learn to communicate effectively by interacting with nurturing role models of effective communication.

Courtesy guidelines in crucial conversations include

Why Guidance Matters

Historical Perspectives and Guidance Theories

Understanding Childrens Behavior

How to Observe Children

Serving Culturally Diverse Children and Families

Understanding Children With Ability Differences

Designing Developmentally Appropriate Environments Inside and Out

Fundamental Causes of Positive and Negative Behavior

Effective Guidance Interventions

Mistaken Goals, Motivation, and Mindfulness

Filters

Exam 8: Building Relationships Through Positive Communication

Our nonverbal communication should not match our verbal communication.

Attentive listening includes

Should a toddler always be required to repeat him- or herself if the toddler's statement is not understood by the adult the first time? Why or why not?

Match each definition to the corresponding term.​​ -Sympathy

A form of active listening in which one concentrates on what is being said and then reflects ideas to the speaker to confirm understanding is called all of the following except

It is often easier for very young children to move their hands when they are angry or excited than to think of ____________________.

In nonproductive communication, the communicator avoids, dismisses, evades, or thwarts the ____________________ of the other person.

____________________ begin to stubbornly resist the hovering adult care that was necessary to their survival as infants.

Emotions prepare us to hold crucial conversations that are effective.

Match each definition to the corresponding term.​​ -Crucial conversations

When adults pace their interactions with infants, babies learn that

Authoritative adults

Nonverbal cues include

Children learn to communicate effectively by interacting with nurturing role models of effective communication.

Courtesy guidelines in crucial conversations include

Why Guidance Matters

Historical Perspectives and Guidance Theories

Understanding Childrens Behavior

How to Observe Children

Serving Culturally Diverse Children and Families

Understanding Children With Ability Differences

Designing Developmentally Appropriate Environments Inside and Out

Fundamental Causes of Positive and Negative Behavior

Effective Guidance Interventions

Mistaken Goals, Motivation, and Mindfulness

Filters

Match each definition to the corresponding term. -Sympathy

Match each definition to the corresponding term. -Crucial conversations