Exam 13: Training Programs

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The textbook offers a series of recommendations to help organizations effectively deal with and prevent sexual harassment at work.Which of the following is NOT one of those recommendations

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Which type of training content is most popular among Canadian organizations

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What contributory factor is associated with exceptional customer service

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Which of the following is NOT typical content in orientation training programs

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a)Define sexual harassment and explain the importance of sexual harassment training. b)What are three actionable recommendations you would make to an organization that wanted to decrease or even eliminate sexual harassment (or any other form of harassment)

(Essay)
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What type of training addresses basic numeracy and literacy issues among employees

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What are the foci of total quality management training

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Globalization has made technical skills training of paramount importance for Canadian organizations.

(True/False)
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Team training focuses on two general types of skills including behavioural skills and teamwork skills.

(True/False)
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Team training focuses on two general types of skills/abilities.Which of the following combinations of skills or abilities are often associated with team training

(Multiple Choice)
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What is the most likely explanation for why manufacturing companies provide so much technical skills training in Canada

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Effective orientation programs are linked with better organizational performance and are important tools in shaping the culture of organizations.

(True/False)
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Research on team training has found it has a positive effect on several learning outcomes.Which of the following has NOT been identified in the textbook as one of those outcomes

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To be most effective,ethics training programs should be voluntary for employees who will potentially make ethical decisions in their jobs.

(True/False)
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Which of the following is NOT a "good practice" relating to ethics and ethics training

(Multiple Choice)
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A good framework that may provide an opportunity for a company to significantly reduce or even eliminate sexual harassment at work should include the following: 1)have a sexual harassment policy,2)have a procedure in place for reporting sexual harassment,and 3)provide sexual harassment education coupled with ensuring everyone is familiar with the policy and filling process.

(True/False)
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