Exam 6: Understanding the Management Process

When all employees are exceedingly clear about what is expected from them, guidelines for task completion are clear and understood, and rules and regulations in fulfilling their duties are clearly defined, it is likely the ____ leadership style is in place.

The leadership style advocating that a leader makes all decisions and tells subordinates what to do and how to do it is called

Managerial decision making involves a four-step process that begins with generating alternatives and ends with selecting an alternative.

A(n) ____ is a smaller-scale plan developed to implement a strategy.

____ resources are used to meet obligations to investors and creditors.

Lawyers, accountants, and engineers are ____ resources of Microsoft.

What is a disadvantage associated with the participative style of leadership?

The first step in benchmarking is to identify the objectives.

Although Frank is not in top management, he is charismatic and well liked by others in his organization. Other employees often look to Frank to see how he reacts to new policies implemented by top management, and they follow his lead. Frank has ____ leadership in his organization.

The control function includes three steps: setting standards, measuring performance, and recycling the system.

Choose any company that you are familiar with and describe one specific example of each of the four areas of a SWOT analysis.

Leadership can best be defined as the ability to

Scott is in charge of managing, selling, and distributing the company's products. Scott is a(n) ____ manager.

Dazzle Magazine Rosalea recently switched careers. Previously, she was a college professor, but she felt she needed more real-world experience to help her business students more fully. Her passion and commitment led her to become the manager at Dazzle Magazine, where she was in charge of the layout. Always charismatic, energized, and driven, Rosalea expected as much from her employees as she did of herself. Although the recognized leader, Rosalea let her staff implement their own ideas at times. It was a stressful time when publication deadlines neared. At one point, there was a major mix-up in the layouts for the front cover. Rosalea was not sure of the correct layout because she had allowed one of her employees, Joseph, to modify and run with his idea on this matter. However, she could not ask for Joseph's help with the covers because he happened to be out of town at the time. Rosalea quickly looked over the layouts but felt that they still needed some work. She decided to ask the design manager for her help. The design manager did not feel comfortable making a decision on the issue, so she did not give Rosalea an answer. Rosalea then went to an employee within her department for advice. That employee suggested some ideas, but Rosalea was still not satisfied. Finally, Rosalea called one of her top graduate students with whom she had kept in contact and asked her if she could offer some ideas. The graduate student quickly came to the magazine's office and helped Rosalea decide on the alternative that should be implemented. Rosalea greatly appreciated the assistance and the suggestion. The final cover design went to press, and that issue of the magazine was successful. This helped Rosalea realize that considering the big picture was good, but equally important were the little details. -Refer to Dazzle Magazine. Which type of leadership style most closely equates with Rosalea's style?

Conceptual skills refer to the ability to deal effectively with other people, both inside and outside the organization.

The ability to see the big picture is at the heart of a manager's interpersonal skills.

Nearly all experts and academics in the field of leadership agree that a participative leadership style is the best within an American organization.

Those who are responsible for facilitating the exchange of products between the organization and its customers or clients are ____ managers.

Shane does not specialize in a particular function; instead, he provides overall guidance and leadership for the company. Shane is an administrative or ____ manager.

Jessica is hired to keep the books and pay the bills for a small company. She provides a(n) ____ resource for the firm.