Question 1

A disadvantage of the matrix structure is that

Accepted Answer

A)  people have more work to do because they are assigned to special projects in addition to their regular tasks. 
B)  the quality of work decreases due to project teams' lack of attention to regular job duties. 
C)  employees' supervisors change, which can cause confusion. 
D)  teams may be too decentralized and incapable of making a decision. 
E)  employees have to report to more than one supervisor, which can cause confusion about who is in charge of certain situations. 
A)  people have more work to do because they are assigned to special projects in addition to their regular tasks. 
B)  the quality of work decreases due to project teams' lack of attention to regular job duties. 
C)  employees' supervisors change, which can cause confusion. 
D)  teams may be too decentralized and incapable of making a decision. 
E)  employees have to report to more than one supervisor, which can cause confusion about who is in charge of certain situations.

Question 2

A common characteristic of a centralized organization is

Accepted Answer

A)  democratic decision making. 
B)  decision making by a few top-level managers. 
C)  a flat span of management. 
D)  placing decision making near the workplace. 
E)  authority placed at lower levels. 
A)  democratic decision making. 
B)  decision making by a few top-level managers. 
C)  a flat span of management. 
D)  placing decision making near the workplace. 
E)  authority placed at lower levels.

Question 3

Corporate culture has little real influence on the performance of a firm.

Accepted Answer

A) True 
 B)False

Question 4

The book The Wealth of Nations, published in the eighteenth century, emphasizes the power of

Accepted Answer

A)  job rotation. 
B)  technical job training. 
C)  job specialization. 
D)  job design. 
E)  assembly-line production. 
A)  job rotation. 
B)  technical job training. 
C)  job specialization. 
D)  job design. 
E)  assembly-line production.

Question 5

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company. The top managers should

Accepted Answer

A)  decentralize decision-making authority. 
B)  appoint lawyers to make business decisions. 
C)  train first-line managers to make these decisions. 
D)  exercise centralized decision-making authority. 
E)  consult investors when making important daily decisions. 
A)  decentralize decision-making authority. 
B)  appoint lawyers to make business decisions. 
C)  train first-line managers to make these decisions. 
D)  exercise centralized decision-making authority. 
E)  consult investors when making important daily decisions.

Question 6

Location, product, function, and customer are common bases for a firm's

Accepted Answer

A)  span of management. 
B)  job design. 
C)  job specialization. 
D)  chain of command. 
E)  departmentalization. 
A)  span of management. 
B)  job design. 
C)  job specialization. 
D)  chain of command. 
E)  departmentalization.

Question 7

Older, larger firms producing and selling various products base departmentalization on function.

Accepted Answer

A) True 
 B)False

Question 8

Authority and ____ are synonymous terms.

Accepted Answer

A)  power 
B)  responsibility 
C)  duty 
D)  delegation 
E)  accountability 
A)  power 
B)  responsibility 
C)  duty 
D)  delegation 
E)  accountability

Question 9

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

Accepted Answer

A) True 
 B)False

Question 10

An informal group in an organization is formed by the line managers of that organization.

Accepted Answer

A) True 
 B)False

Question 11

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials. Green Sports is best suited to base its departmentalization on product.

Accepted Answer

A) True 
 B)False

Question 12

In an organization with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Accepted Answer

A)  flat organizational width and wide height span 
B)  narrow span of control and tall organizational height 
C)  flat organizational height and a wide span of control 
D)  wide span of control and a tall organizational height 
E)  narrow span of control and flat organizational height 
A)  flat organizational width and wide height span 
B)  narrow span of control and tall organizational height 
C)  flat organizational height and a wide span of control 
D)  wide span of control and a tall organizational height 
E)  narrow span of control and flat organizational height

Question 13

One's duty to do a job or perform a task is called

Accepted Answer

A)  authority. 
B)  accountability. 
C)  responsibility. 
D)  delegation. 
E)  obligation. 
A)  authority. 
B)  accountability. 
C)  responsibility. 
D)  delegation. 
E)  obligation.

Question 14

Susan was given the responsibility for chairing a campus committee. To complete the delegation process, she should be given the ____ to carry out this responsibility.

Accepted Answer

A)  duty 
B)  subordinates 
C)  authority 
D)  skills 
E)  salary 
A)  duty 
B)  subordinates 
C)  authority 
D)  skills 
E)  salary

Question 15

Many online companies strive to have a corporate culture based on trust and friendship among employees, a strong commitment to the company, and a relaxed and informal atmosphere. This is a ____ culture.

Accepted Answer

A)  communal 
B)  fragmented 
C)  networked 
D)  family 
E)  mercenary 
A)  communal 
B)  fragmented 
C)  networked 
D)  family 
E)  mercenary

Question 16

What are some of the primary advantages of a network structure? Compare and contrast a network structure to a line structure.

Accepted Answer

Some of the primary advantages of a netw

Question 17

Many organizations today are moving toward a(n) ____ organization in an effort to get decisions made more quickly and action plans implemented more rapidly.

Accepted Answer

A)  taller 
B)  wider 
C)  flatter 
D)  narrower 
E)  efficient 
A)  taller 
B)  wider 
C)  flatter 
D)  narrower 
E)  efficient

Question 18

Staff managers are part of the chain of command of an organization.

Accepted Answer

A) True 
 B)False

Question 19

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate. In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Accepted Answer

A) True 
 B)False

Question 20

Discuss several advantages and disadvantages of committees over individuals. Offer examples that you have been a part of or are aware of to emphasize your point.

Accepted Answer

There are several advantages and disadva

Exam 7: Creating a Flexible Organization

A disadvantage of the matrix structure is that

A common characteristic of a centralized organization is

Corporate culture has little real influence on the performance of a firm.

The book The Wealth of Nations, published in the eighteenth century, emphasizes the power of

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company. The top managers should

Location, product, function, and customer are common bases for a firm's

Older, larger firms producing and selling various products base departmentalization on function.

Authority and ____ are synonymous terms.

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

An informal group in an organization is formed by the line managers of that organization.

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials. Green Sports is best suited to base its departmentalization on product.

In an organization with a ____, a manager is most likely to spend considerable time supervising and working with employees.

One's duty to do a job or perform a task is called

Susan was given the responsibility for chairing a campus committee. To complete the delegation process, she should be given the ____ to carry out this responsibility.

Many online companies strive to have a corporate culture based on trust and friendship among employees, a strong commitment to the company, and a relaxed and informal atmosphere. This is a ____ culture.

What are some of the primary advantages of a network structure? Compare and contrast a network structure to a line structure.

Many organizations today are moving toward a(n) ____ organization in an effort to get decisions made more quickly and action plans implemented more rapidly.

Staff managers are part of the chain of command of an organization.

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate. In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Discuss several advantages and disadvantages of committees over individuals. Offer examples that you have been a part of or are aware of to emphasize your point.

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Enhancing Union-Management Relations

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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