Question 1

What are the advantages and disadvantages of a matrix structure?

Accepted Answer

A matrix structure in an organization ha

Question 2

A manager with many subordinates is said to have a

Accepted Answer

A)  tall organizational structure. 
B)  narrow span of control. 
C)  managerial hierarchy. 
D)  wide span of control. 
E)  matrix structure. 
A)  tall organizational structure. 
B)  narrow span of control. 
C)  managerial hierarchy. 
D)  wide span of control. 
E)  matrix structure.

Question 3

An organization is a group of two or more people working together to achieve common goals.

Accepted Answer

A) True 
 B)False

Question 4

Zyquila is a manager in an organization where a great deal of interaction is required between herself and her workers and new problems arise frequently. Zyquila is likely to have

Accepted Answer

A)  a wide span of management. 
B)  little authority to delegate. 
C)  decentralized power. 
D)  departmentalization by consumer. 
E)  a narrow span of control. 
A)  a wide span of management. 
B)  little authority to delegate. 
C)  decentralized power. 
D)  departmentalization by consumer. 
E)  a narrow span of control.

Question 5

Galvin Corporation provides institutional food facilities with bread and other baked goods. The company does not actually produce or market the bread, and it has very few employees, most of whom are top executives or clerical workers. Galvin Corporation has a ____ organizational structure.

Accepted Answer

A)  matrix 
B)  line-and-staff 
C)  network 
D)  informal 
E)  line 
A)  matrix 
B)  line-and-staff 
C)  network 
D)  informal 
E)  line

Question 6

When you encounter an organization where employees are quite intense, focused, and determined to win, you have encountered an organization is a(n) ___ culture.

Accepted Answer

A)  fragmented 
B)  networked 
C)  informal 
D)  mercenary 
E)  communal 
A)  fragmented 
B)  networked 
C)  informal 
D)  mercenary 
E)  communal

Question 7

A line-and-staff structure tends to work best for ____ organizations.

Accepted Answer

A)  medium and large size 
B)  small to medium size 
C)  informal 
D)  flat 
E)  tall 
A)  medium and large size 
B)  small to medium size 
C)  informal 
D)  flat 
E)  tall

Question 8

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Accepted Answer

It is important for owners and managers

Question 9

Accountability is the power within an organization to accomplish an assigned job or task.

Accepted Answer

A) True 
 B)False

Question 10

A supervisor may delegate all accountability to subordinates.

Accepted Answer

A) True 
 B)False

Question 11

All large firms maintain complete and detailed organization charts because it is important to maintain a clear line of authority.

Accepted Answer

A) True 
 B)False

Question 12

Informal groups are never powerful within an organization.

Accepted Answer

A) True 
 B)False

Question 13

When line managers in an organization encounter issues that a staff member with specialized expertise can assist with, the staff member they consult with has ___ authority.

Accepted Answer

A)  advisory 
B)  centralized 
C)  functional 
D)  line 
E)  decentralized 
A)  advisory 
B)  centralized 
C)  functional 
D)  line 
E)  decentralized

Question 14

Boss Queen, Inc. (BQI)
Boss Queen, Inc. (BQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be there. There are many departmental managers who hold a lot of responsibility. While they are organized separately by department, each manager knows enough about the other departments to be able to fill in at any time. The department managers also delegate a lot of work further down to their employees as a way to empower them. The owner even delegates store-management responsibilities to a different department manager each month. Even though certain people are delegated certain tasks, everyone pitches in, so it is sometimes hard to tell who is really in charge.
The employees are so comfortable with each other that many go out and participate in activities together on the weekends, even when they are not working. However, the owner realizes that she does not want to participate in these events because she does not want to seem that she is favoring certain people over others.
-Refer to Boss Queen, Inc. It seems that BQI managers could be considered all of the following except

Accepted Answer

A)  line managers. 
B)  department managers. 
C)  staff managers. 
D)  functional managers. 
E)  owners. 
A)  line managers. 
B)  department managers. 
C)  staff managers. 
D)  functional managers. 
E)  owners.

Question 15

An organization with a(n) ___ culture is characterized by friendships with employees having a high degree of autonomy and flexibility.

Accepted Answer

A)  communal 
B)  networked 
C)  informal 
D)  mercenary 
E)  fragmented 
A)  communal 
B)  networked 
C)  informal 
D)  mercenary 
E)  fragmented

Question 16

Define an organization. Relate that definition to a local eating establishment by showing how this organization fits the definition.

Accepted Answer

An organization can be defined as a grou

Question 17

As a new manager for Walmart, Peter is unwilling to delegate work. He realizes that, although he can delegate assignments to others, he cannot delegate his

Accepted Answer

A)  power to carry them out. 
B)  authority. 
C)  obligation to see that tasks are completed. 
D)  responsibility to carry out assignments. 
E)  function to complete tasks. 
A)  power to carry them out. 
B)  authority. 
C)  obligation to see that tasks are completed. 
D)  responsibility to carry out assignments. 
E)  function to complete tasks.

Question 18

The Morgan Company, a small furniture manufacturer, divides its organization into marketing, human resources, accounting, and production departments. This is an example of departmentalization by

Accepted Answer

A)  location. 
B)  specialty. 
C)  product. 
D)  taste. 
E)  function. 
A)  location. 
B)  specialty. 
C)  product. 
D)  taste. 
E)  function.

Question 19

Rockwood International needs to make risky decisions on a daily basis. Therefore, its managers are likely to

Accepted Answer

A)  centralize decision making. 
B)  let lower-level managers make important decisions. 
C)  train lower-level managers to make more decisions. 
D)  decentralize authority. 
E)  centralize rare skills. 
A)  centralize decision making. 
B)  let lower-level managers make important decisions. 
C)  train lower-level managers to make more decisions. 
D)  decentralize authority. 
E)  centralize rare skills.

Question 20

Distinguishing between positions with direct authority and those that are support positions establishes an organization's

Accepted Answer

A)  chain of command. 
B)  span of management. 
C)  degree of centralization or decentralization. 
D)  nature and degree of departmentalization. 
E)  degree of specialization. 
A)  chain of command. 
B)  span of management. 
C)  degree of centralization or decentralization. 
D)  nature and degree of departmentalization. 
E)  degree of specialization.

Exam 7: Creating a Flexible Organization

What are the advantages and disadvantages of a matrix structure?

A manager with many subordinates is said to have a

An organization is a group of two or more people working together to achieve common goals.

Zyquila is a manager in an organization where a great deal of interaction is required between herself and her workers and new problems arise frequently. Zyquila is likely to have

Galvin Corporation provides institutional food facilities with bread and other baked goods. The company does not actually produce or market the bread, and it has very few employees, most of whom are top executives or clerical workers. Galvin Corporation has a ____ organizational structure.

When you encounter an organization where employees are quite intense, focused, and determined to win, you have encountered an organization is a(n) ___ culture.

A line-and-staff structure tends to work best for ____ organizations.

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Accountability is the power within an organization to accomplish an assigned job or task.

A supervisor may delegate all accountability to subordinates.

All large firms maintain complete and detailed organization charts because it is important to maintain a clear line of authority.

Informal groups are never powerful within an organization.

When line managers in an organization encounter issues that a staff member with specialized expertise can assist with, the staff member they consult with has ___ authority.

An organization with a(n) ___ culture is characterized by friendships with employees having a high degree of autonomy and flexibility.

Define an organization. Relate that definition to a local eating establishment by showing how this organization fits the definition.

As a new manager for Walmart, Peter is unwilling to delegate work. He realizes that, although he can delegate assignments to others, he cannot delegate his

The Morgan Company, a small furniture manufacturer, divides its organization into marketing, human resources, accounting, and production departments. This is an example of departmentalization by

Rockwood International needs to make risky decisions on a daily basis. Therefore, its managers are likely to

Distinguishing between positions with direct authority and those that are support positions establishes an organization's

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Enhancing Union-Management Relations

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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