Question 1

Discuss the challenges and advantages of a culturally diverse workforce.

Accepted Answer

A diversity program will be successful o

Question 2

The process of attracting qualified job applicants is called

Accepted Answer

A)  development. 
B)  orientation. 
C)  selection. 
D)  training. 
E)  recruiting. 
A)  development. 
B)  orientation. 
C)  selection. 
D)  training. 
E)  recruiting.

Question 3

The results of training evaluations should not be made known to all those involved in training programs.

Accepted Answer

A) True 
 B)False

Question 4

There are at least four methods for reducing the number of employees when sales demand is really down.Name each and define the term.

Accepted Answer

Reduction of employees may take four for

Question 5

Critics of comparable worth argue that

Accepted Answer

A)  laws should be enacted to assist the market's pricing mechanism. 
B)  the market has determined the worth of certain female-dominated jobs. 
C)  artificially inflating salaries for female-dominated occupations would bring about equality. 
D)  states have not enacted laws requiring equal pay for comparable work in government positions. 
E)  this issue encourages women to keep their low-paying jobs rather than seek higher-paying ones. 
A)  laws should be enacted to assist the market's pricing mechanism. 
B)  the market has determined the worth of certain female-dominated jobs. 
C)  artificially inflating salaries for female-dominated occupations would bring about equality. 
D)  states have not enacted laws requiring equal pay for comparable work in government positions. 
E)  this issue encourages women to keep their low-paying jobs rather than seek higher-paying ones.

Question 6

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

Accepted Answer

A)  keep labor costs as low as possible. 
B)  provide for employees needs while keeping labor costs within reasonable limits. 
C)  pay the highest wages in the industry. 
D)  encourage employees to work for as little as possible to keep company profits as high as possible. 
E)  focus attention on benefits rather than on salaries,which are kept low on purpose. 
A)  keep labor costs as low as possible. 
B)  provide for employees needs while keeping labor costs within reasonable limits. 
C)  pay the highest wages in the industry. 
D)  encourage employees to work for as little as possible to keep company profits as high as possible. 
E)  focus attention on benefits rather than on salaries,which are kept low on purpose.

Question 7

The reduction in the workforce that normally occurs when employees leave a company is called

Accepted Answer

A)  attrition. 
B)  retirement. 
C)  layoff. 
D)  termination. 
E)  reduction. 
A)  attrition. 
B)  retirement. 
C)  layoff. 
D)  termination. 
E)  reduction.

Question 8

Soon after an employee was appraised,Steve Jameson discussed the results,explaining the basis for presenting rewards and telling the employee how to improve performance.In so doing,Jameson is providing

Accepted Answer

A)  performance feedback. 
B)  employee training. 
C)  job evaluation. 
D)  job analysis. 
E)  management development. 
A)  performance feedback. 
B)  employee training. 
C)  job evaluation. 
D)  job analysis. 
E)  management development.

Question 9

All of the following are sources of external recruiting except

Accepted Answer

A)  promotion of a current employee. 
B)  newspaper advertising. 
C)  recruiting on college campuses. 
D)  using employment agencies. 
E)  using recommendations of present employees. 
A)  promotion of a current employee. 
B)  newspaper advertising. 
C)  recruiting on college campuses. 
D)  using employment agencies. 
E)  using recommendations of present employees.

Question 10

Of the different forms of performance feedback interviews,which is the one whereby both the superior and the employee conduct an appraisal on that employee?

Accepted Answer

A)  Tell-and-sell 
B)  Problem-solving 
C)  Objective 
D)  Tell-and-listen 
E)  Judgmental 
A)  Tell-and-sell 
B)  Problem-solving 
C)  Objective 
D)  Tell-and-listen 
E)  Judgmental

Question 11

​One of the common errors made by managers appraising employees is

Accepted Answer

A)  ​overusing one portion of an evaluation instrument. 
B)  ​being unfair. 
C)  ​only saying nice things. 
D)  ​failing to tell the employee where to improve. 
A)  ​overusing one portion of an evaluation instrument. 
B)  ​being unfair. 
C)  ​only saying nice things. 
D)  ​failing to tell the employee where to improve.

Question 12

In the selection process,the goal should always be to hire the person with the most qualifications.

Accepted Answer

A) True 
 B)False

Question 13

Upper management needs to know the results of training evaluations because

Accepted Answer

A)  only top managers should know the results. 
B)  the results may be the basis for making decisions about the training program itself. 
C)  training is inexpensive. 
D)  all training is cost effective. 
E)  all employees need training. 
A)  only top managers should know the results. 
B)  the results may be the basis for making decisions about the training program itself. 
C)  training is inexpensive. 
D)  all training is cost effective. 
E)  all employees need training.

Question 14

You have been asked to develop an effective reward system for Kroger stores.In designing such a system,you should strive to meet all of the following objectives except

Accepted Answer

A)  enabling employees to satisfy their basic needs. 
B)  providing rewards comparable to those offered by other firms. 
C)  distributing rewards fairly within the organization. 
D)  recognizing that different people have different needs. 
E)  maximizing the amount spent on compensation. 
A)  enabling employees to satisfy their basic needs. 
B)  providing rewards comparable to those offered by other firms. 
C)  distributing rewards fairly within the organization. 
D)  recognizing that different people have different needs. 
E)  maximizing the amount spent on compensation.

Question 15

Over the years,EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions.This practice is referred to as

Accepted Answer

A)  employee training. 
B)  simulation training. 
C)  job orientation. 
D)  skills inventorying. 
E)  management development. 
A)  employee training. 
B)  simulation training. 
C)  job orientation. 
D)  skills inventorying. 
E)  management development.

Question 16

The most humane form of workforce reduction is

Accepted Answer

A)  attrition. 
B)  layoff. 
C)  early retirement. 
D)  termination. 
E)  employee strikes. 
A)  attrition. 
B)  layoff. 
C)  early retirement. 
D)  termination. 
E)  employee strikes.

Question 17

Dana wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father,who is a businessperson,suggested sending a(n)

Accepted Answer

A)  application. 
B)  interview form. 
C)  transcript. 
D)  résumé. 
E)  assessment sheet. 
A)  application. 
B)  interview form. 
C)  transcript. 
D)  résumé. 
E)  assessment sheet.

Question 18

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance,with more productive employees receiving a larger sum than less productive employees.This motivational tool is

Accepted Answer

A)  a violation of the concept of comparable worth. 
B)  illegal under the Equal Pay Act. 
C)  profit-sharing. 
D)  acceptable under the employment-at-will clause of the Equal Pay Act. 
E)  an incentive payment. 
A)  a violation of the concept of comparable worth. 
B)  illegal under the Equal Pay Act. 
C)  profit-sharing. 
D)  acceptable under the employment-at-will clause of the Equal Pay Act. 
E)  an incentive payment.

Question 19

The process of determining the relative worth of various jobs in a firm is called

Accepted Answer

A)  job evaluation. 
B)  wage structure. 
C)  job analysis. 
D)  job specification. 
E)  a benefits plan. 
A)  job evaluation. 
B)  wage structure. 
C)  job analysis. 
D)  job specification. 
E)  a benefits plan.

Question 20

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans.It also

Accepted Answer

A)  requires every firm to provide a retirement plan for its employees. 
B)  regulates the degree to which employees can be exposed to hazardous substances. 
C)  specifies that if a retirement plan is provided,it must be managed in the best interests of employees. 
D)  requires all employees to retire by age 70. 
E)  established the National Labor Relations Board. 
A)  requires every firm to provide a retirement plan for its employees. 
B)  regulates the degree to which employees can be exposed to hazardous substances. 
C)  specifies that if a retirement plan is provided,it must be managed in the best interests of employees. 
D)  requires all employees to retire by age 70. 
E)  established the National Labor Relations Board.

Discuss the challenges and advantages of a culturally diverse workforce.

The process of attracting qualified job applicants is called

The results of training evaluations should not be made known to all those involved in training programs.

There are at least four methods for reducing the number of employees when sales demand is really down.Name each and define the term.

Critics of comparable worth argue that

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

The reduction in the workforce that normally occurs when employees leave a company is called

Soon after an employee was appraised,Steve Jameson discussed the results,explaining the basis for presenting rewards and telling the employee how to improve performance.In so doing,Jameson is providing

All of the following are sources of external recruiting except

Of the different forms of performance feedback interviews,which is the one whereby both the superior and the employee conduct an appraisal on that employee?

One of the common errors made by managers appraising employees is

In the selection process,the goal should always be to hire the person with the most qualifications.

Upper management needs to know the results of training evaluations because

You have been asked to develop an effective reward system for Kroger stores.In designing such a system,you should strive to meet all of the following objectives except

Over the years,EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions.This practice is referred to as

The most humane form of workforce reduction is

Dana wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father,who is a businessperson,suggested sending a(n)

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance,with more productive employees receiving a larger sum than less productive employees.This motivational tool is

The process of determining the relative worth of various jobs in a firm is called

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans.It also

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

Filters

Exam 9: Attracting and Retaining the Best Employees

Discuss the challenges and advantages of a culturally diverse workforce.

The process of attracting qualified job applicants is called

The results of training evaluations should not be made known to all those involved in training programs.

There are at least four methods for reducing the number of employees when sales demand is really down.Name each and define the term.

Critics of comparable worth argue that

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

The reduction in the workforce that normally occurs when employees leave a company is called

Soon after an employee was appraised,Steve Jameson discussed the results,explaining the basis for presenting rewards and telling the employee how to improve performance.In so doing,Jameson is providing

All of the following are sources of external recruiting except

Of the different forms of performance feedback interviews,which is the one whereby both the superior and the employee conduct an appraisal on that employee?

​One of the common errors made by managers appraising employees is

In the selection process,the goal should always be to hire the person with the most qualifications.

Upper management needs to know the results of training evaluations because

You have been asked to develop an effective reward system for Kroger stores.In designing such a system,you should strive to meet all of the following objectives except

Over the years,EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions.This practice is referred to as

The most humane form of workforce reduction is

Dana wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father,who is a businessperson,suggested sending a(n)

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance,with more productive employees receiving a larger sum than less productive employees.This motivational tool is

The process of determining the relative worth of various jobs in a firm is called

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans.It also

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

Filters

One of the common errors made by managers appraising employees is